HBO / Cinemax pixelating

Discussion in 'TiVo Roamio DVRs' started by zordude, Aug 22, 2013.

  1. aaronwt

    aaronwt UHD Addict

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    Didn't the tech attenuate the signal coming from the ONT? They had to put an eight way splitter on my ONT output to get the signal down to levels that weren't outrageously high.
     
  2. djgoldman

    djgoldman New Member

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    Oct 22, 2014
    Regarding my FIOS problem, the signal was a bit strong but the Verizon techs say it is perfect (when they read it here with a standalone meter). A borrowed Moto box is working flawlessly until I can get my TiVo working again.

    Per the advice here, I put in some attenuation to bring the signal down off 100 but it seems the damage is already done. More details when I know more. New hardware on the way.
     
  3. Nov 8, 2014 #183 of 183
    djgoldman

    djgoldman New Member

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    Oct 22, 2014
    Be aware: FIOS installations can be hot. So hot they can damage your TiVo!!! For those unfamiliar, I am talking signal strength, not actual heat.

    I have a 6 way splitter and an additional 12db or so of attenuators to get the signal strength down to just under 100% (96% I think now). The tivo signal strength test saturates at 100%. If it is reading 100%, it may really be 200%, 300% or more.

    My Roamio appears to have been damaged by the signal strength. Three ccards, many hours on support and finally, a replacement tivo and I am finally back and happy. Both Verizon and TiVo were actually really patient and helpful once I got them but in the end, Verizon says that is normal and TiVo says that kind of signal is crazy. Also note the rental box worked just fine with that hot signal.

    One thing I can say for certain is that you don't realize how great TiVo is until you spend a couple of weeks without it (or with a provider's dvr).

    Also, if you have a TiVo on FIOS, make sure your signal is less than 100%. No need to go down much but until you are under 100%, you don't know how far over you really are. A couple of attenuators are a lot cheaper than a fried TiVo.
     

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