Have you seen "shortened" HD recordings with 6.3a

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by Fish Man, Oct 23, 2006.

Have you seen "shortned recordings" with 6.3 a.

  1. I've seen shortned OTA recordings that contained recorded DD 5.1 content.

    116 vote(s)
    34.4%
  2. I've seen shortned OTA recordings that did not contain DD 5.1 content.

    43 vote(s)
    12.8%
  3. I've seen shortned recordings FROM SATELLITE that contained DD 5.1 content.

    57 vote(s)
    16.9%
  4. I've seen shortned recordigns FROM SATELLITE that did not contain DD 5.1 content

    28 vote(s)
    8.3%
  5. I've seen no shortned recordings.

    154 vote(s)
    45.7%
Multiple votes are allowed.
  1. yaddayaddayadda

    yaddayaddayadda New Member

    464
    0
    Apr 8, 2003
    Fort Mill, SC

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    Do you go to the doctor and say "hey doc, I have pain, but I'm not going to tell you where or when it occurs. I'm not doing your job for you"?

    Calling directv with no clue how to show them when / how it occurs doesn't give them any clue how to reproduce the problem.

    If they can't reproduce the problem, they can't find out what might be breaking.

    If they can't find out what is breaking, they can't make a fix.

    If they can't make a fix, you don't get a fix.

    I understand your frustration, but when dealing with break/fix issues, being able to describe a problem so it can be reproduced greatly increases the chances and the speed in which you'll get a resolution.
     
  2. Fish Man

    Fish Man Phish Food

    8,260
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    Mar 4, 2002
    0.7 miles...
    One simple way to tell is to make a habit of leaving one of the "second level" menus on a selection other than the top one.

    For example, I leave the recording menu on "to do list" (the bottom selection). If the unit has rebooted, it will go back to the top.

    Also, if the unit spontaneously reboots in the middle of making a recording, and there's still some program left after the reboot, it will begin a second recording with the same name. If it simply truncates a recording, it will not re-start.

    Last short recording I got was last Thursday's CSI. Fortunately, I caught it in the act. It cut off 14 minutes in. I manually hit record a few minutes after it cut off (everything from the point where it stopped was still in the 30 minute "live" buffer) and got a second recording that ran to the end. So, fortunately, I have all of last Thursday's CSI (which I still haven't found time to watch) split into 2 recordings. Had I not caught it, I'd have been hosed with only a 14 minute recording.
     
  3. xfm

    xfm Member

    128
    0
    Apr 1, 2005


    Thanks, Fish Man.

    I've already gone into my recording menu to look at Recording History, but i don't remember if it was on 'To Do' where I left it. I'll take a look at my Settings menu since I usually leave it on Video to change output Aspect Ratio to 4:3 when dubbing to my DVD recorder in 480i mode.


    The original X-Man
    1 Philips DSR6000 DTiVo (35 hours)
    1 Hughes HDVR2 (140 hours)
    1 R10 (70 hours)
    1 HR10-250 (35 hours)
     
  4. Superbone

    Superbone New Member

    25
    0
    Feb 28, 2002
    I can tell you that the partial recordings are not related to OTA programs as I don't get any. It has happened to me on ER (NBC HD), a basketball game on ESPN HD, Prison Break (FOX HD) twice, and the last new episode of the Simpsons (FOX HD but the show is in SD).
     
  5. Tony Chick

    Tony Chick Member

    190
    0
    Jun 20, 2002
    Sherman...

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    I happened to be looking at the front panel of my HR10 last week while it was recording 2 1hr OTA programs when the red Record light went off at 37 minutes past the hour. I immediately switched over to it and it was not rebooting but just sitting there like everything was fine. Both programs reported "partial" in the Now Playing list and it made no attempt to start recording again. So, its not (always) a rebooting issue.
     
  6. hybucket

    hybucket Member

    643
    19
    Nov 26, 2004
    Yadada-
    I understand what you're saying...but my point is, I seriously doubt at this point that D* is not completely aware of the problem. They DO monitor this (and other) sites, even tho the CSR says the info here is "unreliable." It doesn't matter to me what is causing the problem. I"m paying them over $100 a month for the service, which right now is completely unreliable. No other industry would allow this. And you can be sure that anyone who is undecided about where to get their HD cable/satellite channels and reads this or any other HD site would be a fool to sign up for D* til these problems are resolved.
     
  7. Darichard

    Darichard New Member

    170
    0
    Dec 31, 2002
    I was recording Boston Legal on Sunday. About 2 munutes before the end of the show I got the "powering up" screen. Not sure if this is the same problem, but it seems like it may be. Have never seen this before, and I'm running 6.3a.

    Update: this was from the CBS HD Sat feed, not my local HD channel.
     
  8. DLR

    DLR New Member

    50
    0
    Sep 17, 2002
    SE Michigan
    Thanks for the bad news :eek: There goes my idea of having a backup recording from the CBS HD sat feed.
     
  9. xfm

    xfm Member

    128
    0
    Apr 1, 2005
    I checked my submenu structure, and my 'Video' submenu was still on the setting for TV aspect ratio (4:3/16:9), so I presume no reboot occurred.

    Just one more data point in unraveling the mystery.

    I think I'll call D* today to register my complaint and at least go on record with another "event".

    The original X-Man

    1 Philips DSR6000 DTiVo (35 hours)
    1 Hughes HDVR2 (140 hours)
    1 R10 (70 hours)
    1 HR10-250 (35 hours)
     
  10. khark

    khark Old Member

    86
    0
    Jan 2, 2001
    Star Valley...
    I had a partial recording for NCIS last night. It was 50 minutes and it was recording from the west feed. It didn't involve a reboot.
     
  11. hybucket

    hybucket Member

    643
    19
    Nov 26, 2004
    Last night's BONES recording stopped at 45 minutes. Reliable? I think not.
    On the plus side, I just got my D* bill in the mail and got close to $30 in credits, which will be given for the next 12 months, it says here. WHile that's nice, I'd rather have the ability to know that what is supposed to record WILL record in full. Has anyone gotten a response from D* about the shortened recording problem? I believe they are having this problem with other units as well, if I'm not mistaken.
     
  12. Dec 1, 2006 #112 of 122
    shacky

    shacky New Member

    32
    0
    Oct 16, 2003
    I had a couple of very shortened recordings last night and caught the culprit.
    I never noticed before (since I rarely watch live tv) that my HD NBC channel loses its signal around 8pm thereby causing the shortened recording. I just switched my NBC recordings to a different channel and hopefully all is well.
    I'm also going to try the internal cable mod tomorrow and see if that helps out as well.
     
  13. Dec 1, 2006 #113 of 122
    khark

    khark Old Member

    86
    0
    Jan 2, 2001
    Star Valley...
    What is the "internal cable mod"? :confused:
     
  14. Dec 1, 2006 #114 of 122
    Craigbob

    Craigbob Well-Known Member

    1,415
    119
    Dec 1, 2006
    Land of...
    My problems with HD tiVo started shortly after 6.3a was installed. I love the speed and folders, but I'd give them up in a heart beat for a unit that works consistantly. I've had audio issues on ABC (OTA and DTV), FOX, CBS, NBC. I've had shortened or missed SP recordings on all teh above channels as well. :mad:

    I'm getting ready to tell DTV to take their crap back and I'll go to Dish, but I don't know that Dish is really any better.

    Does anyone know if they are or not? :confused:
     
  15. Dec 2, 2006 #115 of 122
    cmeinck

    cmeinck Member

    189
    3
    Sep 18, 2003
    I got burnt on Thanksgiving. I was watching NFL Football and never once got notified by Tivo to switch channels (which is odd because I have a number of Thursday season passes). I was so filled up with turkey and football, that I didn't realize Tivo didn't tape Survivor, ER or Grey's Anatomy (my wife's program). I had a few 7 minute episodes of TopChef, but this was the incident that really woke me up - there is a problem with Tivo. This Thursday, shortened ER and no 30 rock. Upstairs TIVO taped both. I've had shortened issues with CBS' Amazing Race also.

    Sounds like there is no fix yet - either official or unofficial. BTW, a friend of mine has the same issue - and I don't believe he has 6.3.
     
  16. Dec 2, 2006 #116 of 122
    davsherm

    davsherm Active Member

    2,196
    8
    Feb 23, 2003
    Tampa
  17. Dec 2, 2006 #117 of 122
    Scaroth

    Scaroth New Member

    35
    0
    Apr 2, 2004
    Jenison, MI
    This week I had three OTA recordings that were 0 length - A Charlie Brown Christmas, Jericho, and House.

    Also, on Tuesday I was using the unit, when all of a sudden it stopped responding to the remote and the front panel buttons. The light would blink, but nothing would happen. A reboot solved that problem.

    And the audio dropouts are getting old.

    I guess I'll have to double-up recordings on the SD Tivo for awhile...
     
  18. Dec 2, 2006 #118 of 122
    Fish Man

    Fish Man Phish Food

    8,260
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    Mar 4, 2002
    0.7 miles...
    Good luck with that fixing the shortened recordings.

    You might get a more glitch-free signal from doing that but...

    I get by far the most shortened recordings on my most solid OTA channel (CBS). I don't think I've ever seen a signal level glitch on that channel. And I've gotten them on satellite HD channels in clear weather (as have others in this thread).

    Furthermore, I've seen it ride through signal dropout "glitches" on other OTA channels (ABC and Fox, for instance) and handle the glitch fine. (My reception of all my OTA channels is pretty solid, but I am far enough from the transmitters that an occasional momentary disruption from bad weather or an airplane flyover is basically inevitable.)

    So, I'm pretty confident that signal strength is not a factor in "shortened" recordings. Methinks it's a red herring.
     
  19. Dec 2, 2006 #119 of 122
    hybucket

    hybucket Member

    643
    19
    Nov 26, 2004
    I've had the "stop responding to remote" problem a couple of times since the update, wih also not responding to the front panel buttons. First time, I called them, they had me do all kinds of nonsense, then, a reboot, which took an unusually long amount of time, but got it working eventually. Second time, I didn't call them at the time, just did a reboot myself, and again, it was fine. I did call them later on it, and of course, the CSR had never heard of such a thing. Still exploring Comcast with the series 3 (which apparantly has a lot of the similar problems) and Comast with their own DVR. It appears to be six of one and half a dozen of the other when it comes to quirks.
     
  20. Jan 5, 2007 #120 of 122
    baggsey

    baggsey New Member

    52
    0
    Jan 25, 2002
    South...
    Last night both my recordings of ER (from OTA 5-1 Chicago) truncated at 17 mins and CSI (Sat Chan 80) truncated at 9 mins for no apparant reason. Am on software 6.3a.
    Later , the recording of Hard Days Night movie truncated at 1:35 of a 1:45 movie.
     

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