Have You Recieved 6.3b yet?

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I love it! I do the same thing! They don't know what to say, and I just hang up.
Oh - you have to face WEST. That's what you're doing wrong.

 

Don't bother with the lawn mowing part, I have never found it to help.

 

Still no 6.3b here in norcal.
I've been forcing a call at least twice a day for weeks...
However, I have the reset bug, at least I think that's what's happening.
We are getting numerous (almost all) partial recordings.
Can anyone confirm that's what's happening?
I'm at a loss as what to do. Complaining to DTV hasn't had any positive result and just wastes time (on hold).
Thanks.

 

Just got 6.3b on one of my 2 units at 2:00 AM this morning. Nothing on the other unit. Seems like a very slow rollout so be patient.

 

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DirecTV told me the same garbage, all tried with NO upgrade to 6.3b (form 6.3a) on different days: enabled call waiting even though call waiting is NOT on this line (its a dedicated fax line for my home business), restarted my TiVo, forced SEVERAL calls a day (all "Successful" but NOT the desired "Pending Restart"). Its obvious DirecTV doesn't have a clue on how to get this upgrade on our TiVos... Time to call Customer Retention and work them over for some more credits.

 

one of my HR10s is still not getting 6.3b... it has the same exact settings as my
other HR10s that got 6.3b. oh well... I just it just a matter of time...

It sure seems like DirecTV is deliberately trying to frustrate HR10 users. Perhaps
they feel this will force HR10 owners to "upgrade" to HR20? It's the kind of
feeling that I get at my Bimmer dealer. "...we can still fix your 4-year-old Bimmer,
but wouldn't you rather buy a newer Bimmer?"

 

I finally got the update on Sunday Night. I watched 24 with audio dropouts so bad on Sunday that I had go to the bedroom and watch it is SD. I watched 24 in HD on Monday night with no dropouts whatsoever. So far so good.

 

I mean when I put the HR10-250 in standby.

 

Hhhmmmmm...........sounds familiar, especially since I just dropped $1,300 on a service visit. They didn't seem to think it was any big deal, though. "That'll be $1,296.48 sir......cash or charge? Have a nice day."

 

I got it but it didnt fix my rebooting problem so not sure it was worth the wait...

 

Also an "A" customer, but I don't think that is relevant in this case. Got 6.3b last Thursday night (1/11) and so far the HR10-250 has been it's best yet. Folders, faster menus, no audio dropouts, no reboots. Life is good for now. They can keep their HR20.

 

Yikes ! I hope you at least got a reacharound with that.

 

My HD Tivo is not plugged in to a phone line. After audio dropout hell watching 24 on Sunday (didn't watch it til Monday night) I hooked up the phone line and called in (first time)... it came down.

Hope it fixes that audio drop out problem.

 

Been forcing calls every day for weeks, finally showed up yesterday afternoon. Didn't have any problems watching recordings last evening.

I've not had the reboot probems before, keeping my fingers crossed it stays that way.

 

Hauled my HR10 to a friend's house last night, forced the call, and got the Pending Restart....about 20 minutes later 6.3b was up and running. Upon bringing it back home the responsiveness is noticeably better, but certainly not eye popping. Sounds like from other people's descriptions it might take a day or two to hit top speed.

 

I forced a bunch of call all weekend. During commercials of live TV I'd palce a call, results still at 6.3a. Gave up, now have a HR20 -- my wait is over.

 

Still on 6.3a in central Illinois. Multiple forces employed, all "Successful," none "Pending Restart."

I'm getting the audio cutouts followed by brief pixelization on Fox HD OTA. Also, I've had at least two auto-restarts in the last three weeks.

 

I still have 6.3a. I also have been on the phone to Direct for hours and no result. They have no idea why our boxes are not updating and only solution is to accept a refurbished HR20 or wait. For now I am waiting a few more days. They say the update will be in the stream for one year.

 

b still has my to do list jumping possessed action. You can sit on a show momentarily and it will jump to the previous show. Also, you can't press cancel and delete said recording, you must go into the recordings menu.

also still getting reboots