Have You Recieved 6.3b yet?

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by JonR, Dec 19, 2006.

  1. JonR

    JonR Member

    159
    7
    May 1, 2004
    Xenia, OH

    Advertisements

    I was told by DTv on several occasions to call back on the 13th if I did not reveive the update by then and they would force the update. If this does NOT happen I'm done with them and I'm out to buy a Series 3 as I've been looking at this unit for several months now. This will be the straw that makes my decision. I've been a DTv customer from the beginning but I've reached my limit with there poor quality of service. :mad:

    John
     
  2. Aquatic

    Aquatic New Member

    550
    0
    Nov 26, 2002
    JCP -...
    Oddly enough, my HR10 with "B" on it seemed to be humming right along. Then, sat down to watch HOUSE and about 10 mins in.. REBOOT! first Time I've been hit with a "random reboot" in the middle of watching something.....Otherwise it's been working like a champ, no audio issues or anything.

    I'll keep an eye on the reboot issue. I suppose I should "update" it as well so I can see into the inner workings a little more closely (read: Zipper it) but haven't bumped that up on the priority list...
     
  3. ShiningBengal

    ShiningBengal Curmudgeon Emeritus

    809
    0
    Mar 19, 2001
    Minneapolis,...
    Just curious as to why you had to be told on several occasions that you would get the update by the 12th. That date has been mentioned by several other posters here! Why should this date be so important to you? A couple of episodes of 24?

    Do you really think anyone at DirecTV cares about the "deadline" you gave them? Do you need a deadline to take action?

    You will ultimately have to replace your DirecTiVo with a non-TiVo DVR, so why not get the SA Series 3 now? Surely there will be another time you get P.O.'d at DirecTV?

    But have you thought about what happens when you get P.O'd at your cable company? They won't take your Series 3 TiVo back, you know. Cable companies in general have an atrocious customer service record. Then what will you do with your Series 3? You won't have another service provider to run to.
     
  4. timb2112

    timb2112 New Member

    35
    0
    Dec 2, 2005
    Just got off the phone with DTV tech support. They said everyone should of had 6.3b as of last night. I still have 6.3a after at least 10 forced calls in the last two days.

    He said if I do not get it I should do a system delete and then force another call. Has anyone else done this or heard this from DTV? Any success?

    I would like to get 6.3b before football tonight.
     
  5. newsposter

    newsposter Poster of News

    35,614
    65
    Aug 18, 2002
    SE PA

    Advertisements

    i've been unplugged for a few weeks but plugged in and got it last night. Solved the problem of not getting more than a few days out on Todo list but it still bonged a bit. But didnt reset to the beginning of the list at least.

    Also getting from NP and pressing select has virtually no delay whereas before the program data didnt show up for about 10 seconds
     
  6. JonR

    JonR Member

    159
    7
    May 1, 2004
    Xenia, OH
    Sorry for my rant as you are correct and I have thought about which will be worse DTv or our local cable provider.......and decided I don't need either one of them as my wife and I record 95% from OTA HD therefore I'm going to buy the Series 3 and use it for OTA only with the ability to expand into cable when we desire. With the cost savings I will pay for the Series 3 in six months.....not a bad deal!

    John
     
  7. steven-h

    steven-h New Member

    54
    0
    Jan 8, 2006
    Louisville, KY
    I have not received the b update and called in this morning. I was told to reboot and when the screen said starting up to enter 0-2-4-6-8 on my remote to force an update. It did not work and they lady said the would have to send me a replacement box. I told her this is a replacement box only two weeks old and she said they would have to send me another box. I said to hold off and let me think about it. :mad: :mad: :mad:
     
  8. timb2112

    timb2112 New Member

    35
    0
    Dec 2, 2005
    I was told there are no more HR10250's available. I guess you hear different things from different people.
     
  9. JonR

    JonR Member

    159
    7
    May 1, 2004
    Xenia, OH
    That remote key combination is used to force a software update on the HR20. Did you make it clear to her you have the Tivo HR10?

    John
     
  10. redram38

    redram38 New Member

    70
    0
    Apr 17, 2004
    TN
    Still no update in the 38134 area
    Guess I will call but why should I have to delete everything to get an update I should have already gotten. arrarrrrggggghhhhhhhh
     
  11. steven-h

    steven-h New Member

    54
    0
    Jan 8, 2006
    Louisville, KY
    Yes she did not have a clue. I just called again and got a very good CSR. After considerable time on the phone with him he said we had two options. 1. They would send an HR20 replacement but, it is not a TIVO. 2. Wait for the update it will be in the stream for one year. He said there is no way they can force an update.


    I decided to wait for a few days.
     
  12. timb2112

    timb2112 New Member

    35
    0
    Dec 2, 2005
    Is the update in the bitstream or obtained via phone?
     
  13. JonR

    JonR Member

    159
    7
    May 1, 2004
    Xenia, OH
    Software is typically sent through the stream with the phone call authorizing the install. If it is has been a long time since the software was released and DTv has removed it from the stream then it will update through the phone call (modem). The 6.3b is currently in the stream.

    John
     
  14. NoCalME

    NoCalME New Member

    43
    0
    Aug 10, 2005
    I've been forcing daily calls twice a day for three weeks and was skeptical of the statement that everyone with HR10-250s would have 6.3b by 1/13. Made my typical morning daily call today and what do you know, Pending Restart!

    Nothing but childrens programming on Fox this time of day, so I haven't had a chance to determine if the audio glitches are fixed. Tonight's Saints/Eagles game will be a good test.
     
  15. cutt

    cutt lurker

    24
    0
    May 12, 2004
    Boca Raton, FL
    I couldn't hardly believe it when I finally got pending restart this am after
    countless tries.

    have immediately switched to fox to hopefully not hear audio dropouts.
     
  16. bwillette

    bwillette New Member

    3
    0
    Jan 9, 2004
    Just as an FYI to those others like me that haven't received the update, I called in and the CSR I spoke with said the rollout shoudl be completed by the 15th now..Who knows what the REAL date its, but doesn't sound like us late-comers should be concerned just yet.
     
  17. LinerJoe

    LinerJoe New Member

    2
    0
    Jan 13, 2007
    They told me the same thing this morning. Maybe I will follow the delete all process, and if it doesn't work, then I will put 3.1.5f back on it. I have the ISO, I just didn't want to delete everything for no real reason. However, my wife is getting extremely annoyed (WAF is going DOWN) with all of the dropouts which seem to be getting worse.

    joe
     
  18. JimSpence

    JimSpence Just hangin'

    30,935
    43
    Sep 19, 2001
    Binghamton, NY
    I suspect the 6.3b rollout was extended because of the other problems we've been having the past few weeks with the SP/Wishlists.
     
  19. jcricket

    jcricket New Member

    228
    0
    Sep 11, 2002
    Seattle, WA
    Funny, my dropouts seem to be getting better on all but football games (I only have dropouts on Fox OTA). The reboots also stopped in late December (they happened for about 1-2 weeks there). I still want 6.3b because the audio drop-outs are really annoying, but the need seems less pressing. I get 1 to 2 drop-outs per show (on shows like House and Bones).

    As painful as this period of bugginess is/was, it pales in comparison to what I read about owning an HR20 (in general) or an R15 (seems almost as bad as the Dishplayer). I'll stick with my HR10 and R10 for now.
     
  20. Cody21

    Cody21 New Member

    286
    0
    Jan 11, 2004
    El Cerrito, Ca
    Yahoo ... After reading this today, I checked and was also PENDING RESTART. I just forced the Restart and it's updating now... Cool. Will be listening for drop outs during tonight's NFL Playoff game.

    SF Bay Area
     

Share This Page

spam firewall

Advertisements