Has anyone else realized this is not working as promoted?

Discussion in 'TiVo Stream 4K' started by mikepinz, May 14, 2020.

  1. mikepinz

    mikepinz New Member

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    Nov 26, 2006
    So I ordered two new Stream 4K's the day they we offered and have been playing with them for about a week. Prior to ordering them, I watched YouTube videos to see what to expect. The videos were very clear to me that most all your content would be available under "my shows" but it is not. the image for the show will appear, but if you go to view it, it only gives you the option to watch on Netflix, Hulu or Disney+ (if available) or to pay to watch on Amazon or Google. Not any SLING content. The WHOLE POINT of this device was to put the live SLING content and recorded SLING content in the same list with all the other shows you watch.
    Also, the "Guide" button is designed to bring up your SLING channels, not that awful Tivo+ content.
    I have a case number with support. They acknowledged the issue but they have not gotten back to me and it is still not working correctly. I also have no idea how to force an update to see if it is fixed. This flaw basically renders this just another device to view online content such as Amazon Firestick, ChromeCast or Apple TV. I had these already. I hope they get it fixed quick, or both units will go back into their boxes for a refund :-(
     
    kas25 likes this.
  2. kas25

    kas25 Member

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    NJ
    I haven't tried that but that has to be the idea. Your live tv content and liked shows integrated with your Hulu, Apple TV, Netflix type content. Sports teams you like in the stream service for example have to show up in the My Shows...for examle.
     
    mikepinz likes this.
  3. dswallow

    dswallow Save the Moderatоr TCF Club

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    I don't think I'd hold my breath for an improvement. Return them. TiVo has a reputation, well deserved, for over-promising and under-delivering.
     
  4. mikepinz

    mikepinz New Member

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    Nov 26, 2006
    they literally show it working on YouTube videos. I will give it another week and see what happens
     
  5. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    Can you post a link to one of those videos? I also expected it to work like you describe, but thought I just had false expectations. If there are videos showing it working like that then I'll have more hope.
     
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  6. schatham

    schatham Well-Known Member

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    Make sure Sling is linked to Tivo. My shows are what you add. For Sling to show in my shows you need to either record them or set as favorites. Favorites need to be added from the Tivo app. Recordings will show no matter the source added from.

    Same goes for HBO, you set a favorite and it will be in my shows. I don't have Hulu or Netflix but I think it's the same for them.

    If linked they will have them on the home page mixed in with others.

    "Also, the "Guide" button is designed to bring up your SLING channels,"
    It does bring up the Sling guide, unless your not linked properly. Tivo channels are at the end of sling channels, just stop scrolling at that point.
     
    Last edited: May 15, 2020
  7. mikepinz

    mikepinz New Member

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    Nov 26, 2006
    I set shows as favorites. I logged into sling on the device. The other services all seem to work correctly by just logging in. How exactly do you make sure it's linked properly? Tivo customer support sure didn't have any answers.
     
  8. mikepinz

    mikepinz New Member

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    Nov 26, 2006
     
  9. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Oh mine did work that way. I thought you meant showing the recordings in My Shows. That doesn’t work, but the live guide did. (I use past tense because I canceled Sling)
     
  10. TonyTheTiger

    TonyTheTiger Pro Troll Magnet

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    Did you previously have Sling channels in the Stream guide?

    If not, log in to your tivo.com account and check that your Sling account is linked?
    If so, log in to your tivo.com account and try re-linking your Sling account?
     
  11. dcstager

    dcstager 1st Gen Tivo Owner

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    Skagit...
    The main problem is the general lack of the familiar, easy Tivo interface. That's what I was hoping for when I bought the device. However, it's just a modified Google Chromecast dongle with a basic guide and search capability and of course a dedicated remote control with some Google Assistant voice commands.

    The way to use apps like YouTube is using the voice control. You can't pick an app to run from any menu, but you can press the Google Assistant button and say, "open the YouTube app" or "open the ESPN app" or "open the MLB.TV app." At least, that was my solution to get it to do what I wanted.

    One thing I wanted to use it for was to access a Slingbox but that's not a supported Android app. It's very limited in that only a very few Android apps are compatible. You can cast to it from your Android phone, so that's something.
     
  12. foghorn2

    foghorn2 Well-Known Member

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    This is simply a generic Google Tv dongle that Tivo screwed around with and crapped it up with Tivo's Trolling Spyware like app and firmware

    and now I can say its PURE GARBAGE!
     
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  13. dcstager

    dcstager 1st Gen Tivo Owner

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    Skagit...
    I returned mine. They charge you $5 to ship in back with the return FedEx label.
     
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  14. Mikeguy

    Mikeguy Well-Known Member

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    Thanks for the info.--
     
  15. siratfus

    siratfus Active Member

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    Even if their item is defective? I mean with all the issues I'm reading, you can technically argue it's defective.

    Don't think I'll be returning mine even if it sucks. I'm not that worried about the Tivo Stream experience. As long as the Android TV is working properly, it looks to be better than a fire stick.
     
    Last edited: May 15, 2020
  16. jimpmc

    jimpmc Active Member

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    That's a bit too harsh...as an Android TV setup, it's comparable to a Fire 4k at the $50 pricepoint.
     
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  17. ptcfast2

    ptcfast2 Member

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    I actually opened the little thing up on the inside - it has great design and heat dissipation. I was actually quite impressed. Sure it's a simple package and doesn't do much, but it's not comparable to generic Android TV dongles with the same chipset. A little bit of TLC definitely went into the design.

    The software is lacking, but it's simply needing to refinement and development. The manual workarounds to make it work properly on launch shouldn't be required, but the fact that there's ways around it simply shows the flaws are in software, and simple flaws at that. If they can focus on fixing the basic stuff, it's a solid product for sure and I'm glad it exists. If they can't then well, I'll have a different opinion. Right now I'm just happy to provide ways to enjoy the product, even if that means ripping some of the Tivo stuff out until they get it together.
     
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  18. vurbano

    vurbano Member

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    Guide button does NOT bring up OTA channels from a sling airtv2 unit. Only the sling guide brings those up integrated into it. Another failure on TiVo’s part. Therefore the guide button is useless for me. Everyone should be screaming! Sling has a serious lack of locals unless you use an airtv2 unit. TiVo sells this thing based on sling that integration and ignores local OTA channels?
     
    Last edited: May 17, 2020
    mobilelawyer likes this.

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