Hardware problem?

Discussion in 'TiVo Help Center' started by junkienutz, Aug 25, 2007.

  1. junkienutz

    junkienutz New Member

    1
    0
    Aug 25, 2007
    My DirecTiVo is not cooperating with me today. When I go to live TV, I get an message saying that the DVR service is unavailable. When I go to the TiVo menu > Now Playing, I get a message saying that there is a hardware problem and it won't work until the issue has been fixed. When I press the Live TV button on the remote, a screen with the TiVo logo comes up giving some troubleshooting ideas, but after 15 seconds or so, the box reboots.

    Any ideas?
     
  2. litzdog911

    litzdog911 TechKnow Guide

    12,027
    1
    Oct 18, 2002
    Mill Creek,...
    Try forcing a "hard reset" .... disconnect power, wait 30-sec, reconnect power.
     

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