Hardware problem?

Discussion in 'TiVo Help Center' started by junkienutz, Aug 25, 2007.

  1. junkienutz

    junkienutz New Member

    Aug 25, 2007


    My DirecTiVo is not cooperating with me today. When I go to live TV, I get an message saying that the DVR service is unavailable. When I go to the TiVo menu > Now Playing, I get a message saying that there is a hardware problem and it won't work until the issue has been fixed. When I press the Live TV button on the remote, a screen with the TiVo logo comes up giving some troubleshooting ideas, but after 15 seconds or so, the box reboots.

    Any ideas?
  2. litzdog911

    litzdog911 TechKnow Guide

    Oct 18, 2002
    Mill Creek,...
    Try forcing a "hard reset" .... disconnect power, wait 30-sec, reconnect power.

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