Hard Drive Replacement Issue

Discussion in 'TiVo Roamio DVRs' started by ThomGonzales, May 3, 2020.

  1. ThomGonzales

    ThomGonzales New Member

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    May 3, 2020
    Can you please help with a replacement of the old harddrive in Roamio Pro?

    I am trying to update the existing hard drive with WD Red 3TB NAS (WD30EFX). Install was so easy, but once plugged her in and started the reboot, it froze on the Welcome Screen. Green Light but never the yellow light. Waited what seemed like half-hour and it never moved. I plugged the old drive back in and it started slowly but normally. Do I have the wrong drive? Am I doing something wrong?

    Any help would be appreciated. Thanks in advance.
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    May be a bad drive. Try connect to PC and run diagnostics. Also, check the cables, they may have come loose. The data cable at the MB side also.
     
    Last edited: May 3, 2020
  3. ThomGonzales

    ThomGonzales New Member

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    May 3, 2020
    Retried the cables. I was able to get a yellow flash on boot, which was an improvement, but it continues to sit on the "welcome! starting up..." page sadly.
     
  4. V7Goose

    V7Goose OTA ONLY and Loving It!

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    You seem to have left out the most important part of the model number (missing a letter). efRx drives = good; efAx drives = bad.

    If you have an EFAX drive, it MAY be your problem. I do not know for sure if that drive normally boots OK in a new TiVo installation, but even if it does, we expect any SMR drive to fail relatively quickly in a DVR application
     
  5. ThomGonzales

    ThomGonzales New Member

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    May 3, 2020
    Thanks. I checked and noted that, in fact, it is an EFAX (WD30EFAX). I'll wrap it up, order the WD30EFRX, and try again.
     
  6. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    SF Bay Area
    I don't see much of a difference in the EFRX and EFAX, except for the cache size.
     
  7. HerronScott

    HerronScott Well-Known Member

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    The EFAX is SMR....

    Scott
     
  8. ThomGonzales

    ThomGonzales New Member

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    May 3, 2020
    rec'd the WD30EFRX today, install'd it, and we're back in business. Cycled nicely and ran. The only hiccup involved needing to reactivate my cable card with ComCast. Thanks for your help.
     
    Mikeguy likes this.
  9. Series3Sub

    Series3Sub Well-Known Member

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    That's because WD and other big name HDD brands do NOT disclose that those HDD's are SMR (and Drive Managed SMR, even worse for some uses). There is a really great thread on here about it, or you can Google it and you will find several articles on the subject along with very upset users who have had absolute heartache with thier RAID's and all because WD (and others) did NOT disclose this very important fact--intentionally--that makes all the difference in the world with DVR and RAID uses, and WD is now having to play the aplogetic "we were wrong; our screw-up; please forgive us; please don't stop buying our products" mea culpa game. Good greif! As if they really believed that it would not make a difference in certain applications. They knew, but SMR's are CHEAPER to manufacture, so yeah, the consumer will never know--WRONG! IN some uses, the write can be just terribly slow depending upon how much data is to be written/re-written using the very small amount of PMR/CMR on the drive that acts as temp memory for the data while things are shingled.
     
    Last edited: May 8, 2020

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