Have a Roamio Pro I'm trying to setup. It has older software on it - 20. something. Plug it in and it's "starting up", then "a few more minutes", then gets to the screen to choose a country. I go through the next couple screen steps and eventually end up at the "Getting Setup Info" screen. Goes through the steps on the screen (downloading info takes a while). When I get to the last step "loading info", it completes and THEN the box reboots. Eventually ending at the "choose country" screen. Spoke with Tivo and they tell me there's nothing they can do. Aside from offering me costly replacements. Tried a couple of kickstart codes to no avail. Any suggestions?