Guide issue?

Discussion in 'TiVo Edge' started by terpfan1980, Nov 5, 2020.

  1. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    At least one of my TiVo Edge boxes, which has been connecting to home (making network connection back to TiVo) is reporting that it only has a few days of guide data left.

    It looks like I've got data until 11/8 at this point.

    Anyone else seeing this issue currently??
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Does System Information look correct? The dates are displayed, as well as success/failure.
    SI-2b.JPG
    Ignore attached file below.
     

    Attached Files:

  3. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    Xbox Live:...
    Program guide download status:
    Last attempt: Monday October 26, 2020, 1:32pm
    Last status: In Progress
    Next scheduled: Monday October 26, 2020, 1:32pm

    Service connection:
    Last successful: Thursday November 5, 2020, 7:55am
    Last attempt: Thursday November 5, 2020, 7:55am
    Last status: Succeeded
    Next scheduled: Thursday November 5, 2020, 1:52pm


    Looks like it hung itself up on processing of the guide data back on Oct 26. I'm trying a restart of the box now to see if it cleans things up. As noted, it had connected successfully, but was apparently not getting the data as it should after hanging up back on the 26th of October.
     
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Sounds like a plan. If that fails, I would place the box into Standby and pull the plug. It will make a Service Connection within 30 minutes after a power on or Restart.

    A Service Connection progress can be observed in Menu-Network Settings. A guide update can not be observed while in progress.
     
    Dan Cour likes this.
  5. terpfan1980

    terpfan1980 It's Just TV TCF Club

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    It looks like it cleared up after the restart and next connection.
     
    Dan Cour and JoeKustra like this.

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