Guide data appears wrong for a number of channels

Discussion in 'Season Pass Alerts' started by morac, Sep 29, 2012.

  1. morac

    morac Cat God TCF Club

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    I'm seeing discrepancies between TiVo's guide data and that of Zap2It TV for a number of channels as of October 1. Channels I've noticed with screwy data are:
    Cartoon Network
    Comedy Central
    Nickelodeon

    There might be others, but that's ones I've noticed. Problems I've seen are:

    1. Guide data simply being wrong, where the wrong show is shown airing at the wrong time.
    2. Guide data shows the correct show at the correct time, but there is no detailed program description so it just shows generic data.

    As such shows are getting scheduled at the wrong times in addition all airings of a show being aired.

    For example, I have a season pass for Robot Chicken on Cartoon Network. Compare TiVo's listings to Zap2It's listings.

    Basically it looks like TiVo's guide data is wrong or not updating for some cable channels.
     
  2. sieglinde

    sieglinde Active Member

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    Gosh, I don't watch any of those channels on Mondays. hmm, force a guide update on your Tivo and then contact tivo to correct Tribune.
     
  3. morac

    morac Cat God TCF Club

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    It's not just Mondays. It's everything after October 1st.

    I checked TiVo's web site when not logged in and all the data still looks generic with no cable provider selected. When I selected my provider manually it was still generic, but the times looked more correct so I repeating guided setup. That won't fix the generic data, but I'm hoping the times will be right.
     
  4. lpwcomp

    lpwcomp Well-Known Member

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    Perhaps as a result of the maintenance down time that started Friday evening, TiVo has not updated their guide data yet. Or perhaps Tribune updated the data after their daily feed to TiVo.

    If it is wrong on tivo.com, I doubt that forcing a TiVo guide data update will change anything.
     
  5. morac

    morac Cat God TCF Club

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    What maintenance downtime?

    Also can anyone click the two links in my first post and confirm that one contains generic data and the other does not?
     
  6. lpwcomp

    lpwcomp Well-Known Member

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    This one. The one announced on the TCF home page.

    I did and they do.
     
  7. morac

    morac Cat God TCF Club

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    Looks like this is starting to fix itself.
     
  8. starbreiz

    starbreiz Fangirl

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    Mountain...
  9. morac

    morac Cat God TCF Club

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  10. starbreiz

    starbreiz Fangirl

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    That's not entirely true, the form goes to an actual human, unless it changed after I quit. Sorry :/
     
  11. morac

    morac Cat God TCF Club

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    In any case I got a response that the bad data was likely caused when TiVo did the system update this weekend. It's fixed now though.
     
  12. sieglinde

    sieglinde Active Member

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    OK, that was weird. I don't think I am watching anything on those channels right now except Star Wars Clone Wars and everything worked fine.
     

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