Bolt on TE4/Hydra. opted out of pre-roll ads. Ok, I've started getting a gray arrow screen when attempting to play a recording. I'm assuming it is some kind of bug related to pre-roll even though I am opted out. What can be done depends on the recording. If it's a current network show in most cases can hit "skip" to get to the recording. However many classic show recordings (or maybe any show that does not have skip available?) nothing can be done it seems. Skip does not work, nothing works except to hit the Tivo button, otherwise screen is frozen. No arrow keys, FF, skip etc etc. And the gray arrow screen does not go away on it's own, I've let it just sit for minutes and nothing. This seems to be serious. Even happens when trying to stream from a TE3 Roamio. Maybe this has been discussed already but I could not find where, if there is a thread please let me know. Some shows I just can't watch, all I can do is hit the Tivo button to get off the frozen gray arrow screen. I assume they will fix this but how many people are having the same problem and is there any solution for the frozen screen type shows now? Geez, I was trying to keep this Bolt on TE4 (all my other Tivos are on TE3) but this kind of thing is nuts, even the pre-rolls were better than a frozen screen, something like that should not happen with Tivos being used by consumers (ie some sort of software release that is not tested before implementation, yeah I know, it's TIVO, but this one is crazy).