Goodbye Xfinity

Discussion in 'TiVo Coffee House - TiVo Discussion' started by reneg, Feb 18, 2020.

  1. humbb

    humbb Well-Known Member

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    !!! Time to move!
     
  2. chiguy50

    chiguy50 U.S. Army (ret.)

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    City Amusement Tax????:eek: Wow, that's a new one on me (and certainly not typical for Comcast customers nationwide). But excluding that one-off, locally assessed charge, your total of fees and taxes (equipment charges are not part of the equation for the purpose of this exercise) comes to $30.56, which is on the high end of my general rule of $25 to $30 for these charges.

    Here's another example from a Triple Play bundle subscriber in a high-tax area (zip code 94550) showing current charges as of the latest billing period (total for fees and taxes of $32.51):

    Comcast Fees and Taxes.jpg
     
  3. cherry ghost

    cherry ghost Well-Known Member

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    I get a City Amusement Tax charge every month. You can’t exclude it. My taxes and fees are $41.07.
     
  4. pl1

    pl1 Well-Known Member

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    For just $9 more you could get YTTV and pay ZERO taxes or fees for $49.95.

    EDIT: I should add that I am not sure about the taxes where you live, but where I live there are no taxes so far.
     
    Last edited: Feb 20, 2020
  5. chiguy50

    chiguy50 U.S. Army (ret.)

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    I didn't mean that you could exclude it from your bill. I meant that it should be excluded from any discussion of add-on fees and taxes that the typical customer should expect to incur from their Comcast service. Only residents of your particular municipal area are likely to encounter that one monthly assessment.
     
  6. chiguy50

    chiguy50 U.S. Army (ret.)

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    Internet services are generally exempt from taxes and Franchise Fees, including on Comcast's services.
     
  7. trip1eX

    trip1eX imo, afaik, feels like to me, *exceptions, ~aprox

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    well i like to hear about all real world fees and taxes that a customer has. a lot better than discussing the pricing sans no fees and taxes.

    for one it's interesting. two is it more realistic than not discussing them. I can do the "fees and taxes for me might be a bit higher or lower" math.
     
  8. cherry ghost

    cherry ghost Well-Known Member

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    I know what you meant and I’m including it. My taxes and fees are $41.07.
     
  9. chiguy50

    chiguy50 U.S. Army (ret.)

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    Yes, that is your scenario. My taxes and fees are a whopping $1.24 p.m. for my Preferred Double Play package. So what? Mine is not a typical scenario for the average Comcast subscriber any more than is yours. It may make for an interesting data point but it does not factor into the general guidance for what the typical customer should anticipate in add-on taxes and fees--which in my estimation will fall somewhere around $25 to $30.

    BTW: As a Chicago native and die-hard sports fan, I feel that you are owed a massive rebate on that City Amusement Tax based on the dismal performance of the Blackhawks and Bulls this season.:rolleyes:

    Comcast Fees and Taxes2.jpg
     
    Last edited: Feb 20, 2020
  10. chiguy50

    chiguy50 U.S. Army (ret.)

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    Agreed. However, outliers do not help you to do the math for real-world purposes.
     
  11. NashGuy

    NashGuy Well-Known Member

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    It sounds like the TV service you're looking at from AT&T is their new flagship offering, AT&T TV. Be aware that it is still in its pilot test phase and will launch nationwide very soon (looking like next Wed., 2/26 based on various rumors and clues). If I were you, I'd check back in after that date and see what the situation looks like. Channel packages and pricing may change at that point. As for the hardware, yes, the way it's configured in the pilot phase now, AT&T TV comes with one customized streaming box included in the base price. It's yours to keep forever. You can buy additional ones, at a cost of $10/month for one year ($120 total), after which the charge drops off your bill. Or, instead, you can install the AT&T TV app on your own Apple TV or Fire TV device (as well as your iOS and Android phones and tablets). If AT&T and Roku renew their agreement, the AT&T TV app will come back to Roku too. (It was pulled recently.) Regardless of what devices are used, you can watch on 3 devices at the same, in or out of home, at no additional cost.

    Oh, and I've seen AT&T TV's HD picture quality first-hand. It's as good or slightly better than DirecTV satellite. (That's not only my opinion but the opinion of several others I've seen posted on various sites.) Blows Comcast away.
     
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  12. Rey

    Rey Active Member

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    Thank you for clearing some things up for me.
     
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  13. NashGuy

    NashGuy Well-Known Member

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    Further info (not that you asked, ha): The streaming device that comes with AT&T TV (it runs a customized version of Google Android TV, with a voice remote that looks a lot like a traditional DirecTV remote) must be turned on and connected to your home network via ethernet or wifi. This will let AT&T know that that's your home network. After doing that, you can then use the AT&T TV app on your own Apple TV, Fire TV and (maybe) Roku devices so long as they're connected to that same home network. This keeps you from giving your user name and password to a friend to access the service on his TV in a different home. However, there are no such restrictions when accessing the service on phones, tablets and computers. They can be connected to any network, giving you easy access while away from home.

    You don't even need to actually use AT&T TV's own device if you don't want, I guess, although I've read pretty good things about it. Here's an initial review and then a later, more exhaustive review written by the same guy. (He purchased the device used and then used it with the AT&T TV Now service over a non-AT&T broadband connection but his experience should be about the same as using AT&T TV.)
     
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  14. Rey

    Rey Active Member

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    Cool. If I need to can I send you a PM?
     
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  15. mdavej

    mdavej Well-Known Member

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    That guy forgot to mention the forced HDR issue that totally ruins the picture on a lot of TVs and the ridiculously high price for the service. The DVR service itself is also very hit or miss and clunky to use.

    I ran 2 beta versions of the Osprey over the course of an entire year. Yes, it works pretty well. But considering full blown U-verse or DirecTV is the same price, I wouldn't touch AT&T TV.
     
  16. NashGuy

    NashGuy Well-Known Member

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    Yeah, of course.
     
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  17. NashGuy

    NashGuy Well-Known Member

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    We'll have to see what the pricing, terms and packages are for AT&T TV when it finally debuts nationwide. Latest word that is the launch has been pushed back again. An AT&T honcho had recently publicly stated Feb., and it was rumored to be this week, but now AT&T is saying March. (Maybe they're working on a final software update for the Osprey or squashing bugs in the back end of the system? Or maybe it's just about finalizing the marketing plans.)

    I continue to think that different beta testers who were using the Osprey on AT&T TV Now may have been running different test versions of the device software, or been served by different versions of the backend system. Because some folks complain about the box being laggy or slow and others, such as the reviewer I linked above, talk about it being buttery smooth and responsive. And the couple of YouTube videos I've seen posted by folks who are actually on AT&T TV in the test markets reveal a UI/UX that's fast and fluid. You kept saying how the cloud DVR was buggy but then others lately say that it works great.

    I would agree, though, that if they retain the same 2-yr contract, same channel packages, and same pricing for AT&T TV as they have for DirecTV (except without the free year of NFL Sunday Ticket that DirecTV offers), that they'll have an uphill battle selling it. But even then, I still think it would be more appealing to most AT&T Fiber customers than either Uverse TV or DirecTV, for various reasons. But it probably wouldn't get a whole lot of existing DirecTV subs to switch over.
     
  18. mdavej

    mdavej Well-Known Member

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    There was only one test version at any given time.

    We already know the terms, prices and packages. Just type in a zip for one of the existing markets.
    AT&T TV - Stream Live TV & On Demand + Cloud DVR + Apps

    I never said it was slow or laggy. I'm not convinced those who claim to have no DVR problems actually used it that much. One guy on avs was constantly gushing about AT&T TV NOW, but turns out he NEVER used the DVR at all. No wonder he was happy. On the other hand, I tried to use it a lot. I'd say close to 5% of my recordings were missed or the wrong program and channel entirely, which is unacceptable. The clunky part is how far you have to drill down to get to certain recordings, no thumbs during skip, nowhere near as accurate as YTTV when stopping. Recording management is a nightmare. There is no way to simply select a program or series that's set to record and cancel it. You have to search for the title, then cancel from the search results. Sometimes even after you run the gauntlet and cancel, it still records forever anyway. There's no padding of recordings either. It's a very bare bones DVR which I can't believe any ex-DirecTV customer would find acceptable, much less any ex-Tivo user.

    Regarding DirecTV users switching, the AT&T forum is full of people AT&T lied to about DirecTV being discontinued to get them to switch. Now these people are stuck for at least a year with a second rate system and no Sunday Ticket or any of the smaller religious or local channels they got before.
     
  19. NashGuy

    NashGuy Well-Known Member

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    Unless you're an AT&T engineer, I don't know how you could be certain of that, much less know what was happening on the backend (AT&T's servers, CDNs, etc.).

    I've been on that site multiple times and have plugged in an address from one of the test markets (St. Louis). I'm aware of what the terms, prices and packages are in the test markets. What I said is that we'll have to see what they do when it soon debuts nationwide (presumably with a big marketing/ad campaign). Shortly after the soft launch in the test markets last Aug., AT&T said that they planned to monitor how consumers respond and that they may change some things before rolling it out everywhere.

    The way it's structured and priced now, it's basically just DirecTV but via streaming. They didn't put much thought into the marketing aspect of the service in those test markets. And yet, over the past couple of years, we've heard the CEO say on multiple earnings calls that he expects to offer AT&T TV at a lower price point than has been the case with DirecTV given that the customer acquisition costs are so much lower. He's also talked about their plans to thin down their content (i.e. channel) packages to offer consumers a better value focused on just the stuff they most want. But none of that is reflected in how AT&T TV is packaged and sold in the test markets.

    Who knows, maybe they've shifted their philosophy on how they plan to sell it and it's just going to essentially be the existing DirecTV service but via streaming, with fatter profit margins for AT&T. Or maybe we'll see something different when it finally does go nationwide.

    And yet I read other reviewers who directly contradict some of those statements. For instance, if you read the review I linked above, he says that there are thumbnail previews on the timeline during FF and rewind and he says that those controls are more accurate than when he does it on his DirecTV DVR.

    Although the lack of time padding and inability to easily cancel scheduled recordings is something I've seen others confirm. Those things could be easily fixed by tweaking the UI. Hopefully they will. They continue to push back the official launch of the product, suggesting to me that they want to get this thing right first. We'll see...
     
  20. mdavej

    mdavej Well-Known Member

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    Yet you have no problem being absolutely certain and are no more an AT&T engineer than I am. What I was for sure was a beta tester with access to the beta test forum where we posted our version numbers, both hardware and software. As always, you're spouting pure conjecture.

    I said during skip, not ffwd/rew. If they're more accurate than a DirecTV DVR I'll eat my shirt. Here's a fun bug. Chase play a program in progress. When you catch up to realtime and attempt to skip ahead or ffwd, does it at least or ignore your attempt like Tivo and every other DVR? Of course not, it rewinds some random amount or sends you back to the very beginning of the program. Brilliant.

    There are lots of things that could easily be fixed. But here we are going on 4 years with very few fixes or new features. I'm failing to see any basis in reality for your optimism. Nobody who survived 3 years of DirecTV NOW then AT&T TV NOW could possibly have your level of confidence. They're pushing back the launch because they're still just as incompetent as they were on day one and don't have the capacity to fix or improve anything, as they've proven time and time again.
     

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