Goodbye Tivo, it's been nice (sometimes)

Discussion in 'TiVo Coffee House - TiVo Discussion' started by imagexpo, Jan 14, 2021.

  1. SilentTuba

    SilentTuba New Member

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    Dec 17, 2020

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    And one of my favorite things about the way they do their prices now is that I won’t be paying for a phone line I don’t want, because it makes my cable and internet costs cheaper! To each their own, I guess, haha!

    if I went with their “Fios My Way” TV package, I could get the bill down to $95 a month, all in. I don’t like the way that plan works, and every configuration I tried online left out lots of channels I would want (you pick your five favorite channels, and their algorithm fills in the rest). So, after the test drive (which will cost us $95 a month for 2 months), we’ll go with the “More Fios” plan. Still saving me $15 a month over Optimum, and I love the idea of not having any of their equipment in the house.
     
  2. MrDell

    MrDell Active Member

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    Rhode Island
    Yes..... No Verizon equipment!! What is so nice is the way Verizon and Tivo work so well together. I have Cox available in our area also but really don't want the hassle of tuning adapters .... and because of this competition prices are always in line!! Good luck with your install!
     
  3. tivaulo

    tivaulo Member

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    Well, I've been trough a ride today that tested my kung-fu capabilities to stay cool in the middle of chaos. But first let me answer a couple posts from tommage1.
    WARNING - LONG TEXT BELOW

    Thanks, I will bookmark this post for when the time comes, but the Roamio problem now feels like something that happened two years ago after today.

    When I talked to the spectrum rep, she told the local channels were not encrypted. But from previous experience I would say at least 90% of all channels are. Anyway, changing the card with Spectrum was cake compared with the rest.

    Now, about today. I'm going to try not to whine too much so I'll jump through some details.

    So the Premiere working again was nice. Still had some old shows in it and I felt very melancholic of the good old days when I saw the big Tivo Godzilla guy walking through town on startup. But... the guide never loaded. Going through the Network connection, everything went fine with downloading the guide, but on the last step the Premiere rebooted instead. Soon I got sick of the Tivozilla guy again...

    Then I went through the clear data method, and shortly after two ice ages it got done. But the guide still failed to load. I'm pretty sure now it's the famous S03 error, although I didn't look for this error number, but it was an irrecoverable error or something like that. This was all Sunday night.

    So Monday morning I decided to try something different. I was afraid of doing a reset because I didn't trust the software to go back to normal, so I tried the Guided Setup again. I imagined that in 7 years something had changed on the Tivo side and the guided setup seemed like a harmless way of poking the beast.

    And that's when I got to meet the guided setup endless loop... Now I had the boot loop on the Roamio and Guided Setup loop on the Premiere. I may be harsh saying this but it seems to me that Tivo hired expert monkeys to write their software. No offense to monkeys!

    After finding out that the only way out was finding my original HD, or creating a new one, and remembering how painful that process was 10 or so years ago, I said enough is enough (like a famous guy) and walked out the door towards the Spectrum store to grab me a sh_itty DVR. I'm lucky, the store is close enough.

    And that's when things started getting real dangerous to my mental health. After 1 hour or so waiting in line, and listening to some lady asking the customer service on how to reset her Amazon device, I got "helped". It was short and unsweetened. The lady said that the account was in my wife's name and I was not authorized to get a new DVR. But, I know very well that we had fixed this issue 10 or more years ago. I knew that. It came up once before and we fixed, there was no doubt about it. But I forgot that it was done with Adelphia, or Time Warner or whatever the *uck name the company had back then. Spectrum is a new monster and most likely lost the post it note that they had attached to my folder saying that I was cool to do shït.

    So after calming myself down a little, I figured I would call my wife and she could call Spectrum to put me as an authorized user so I wouldn't waste another hour in line for Spectrum's wonderful customer disaster the next day. Luckily she was home and picked up the phone and called the guy on another phone. See, she's a technophobe and I've been doing everything techy for the almost 40 years that we've been together.

    Everything was going fine until the guy asked for the 4 digit pass code. To my luck, I had left the computer on and the screen on. But my info is on a file that's 63 pages long and luckily unencrypted. I had to teach her how to use ctrl+F to find the info, which she did, but then finding the high-lighted text on the screen right in front of her was too much. I'm not blaming her because I thought she had gone pretty far, but it was like dying on the beach at that point. I could really feel my brain shaking trying to get out because the pressure being built was too much. But she eventually she found the code and I didn't go "Falling Down" inside the store. Note to youngsters, that's an old movie with Michael Douglas. And it's a JOKE!

    So I finally got the DVR and went back home happily there after...

    Or so I thought! After installing the DVR I get this message that the channel is not available on my service and I could "upgrade" to add that channel. All channels said that. Knowing fully well that Spectrum hates me for never changing my grandfathered service, I didn't bite that one.

    Then I call Spectrum, just to listen that they were experiencing an outage in my area and they couldn't activate my new device. But I had just checked on the website and the device was activated and I "refreshed" it once to make them happy. So I waited for a person to talk to. A guy came and said the outage was gone already, but the phone computer lady never got the news. He was very helpful and knowledgeable, but that's no pair to a system designed to make people feel like sh_it. So I spent another hour with the poor guy on the phone.

    He gave up. Offered to send physical help to check the cables. I politely declined, citing that it was working earlier today. And mentioned that at that point I was ready to kick all those big companies (Tivo, Spectrum) and go with a REAL big company, Google. And that maybe their servers are really slow to update and I'd try it again later on. Shush, maybe the service outage was till on and HE had the wrong info! Anything is possible with this company.

    So we hang up, and I watched some TV through my phone casting to the big screen. Amazing how clear the signal is, even wirelessly. I could even live like that if their phone app was better I thought. Maybe it is time to go sign up with YTTV I thought. And I turned the DVR on again just to see if the problem got fixed. But the damn machine boot time is comparable to my windows 95 back then, so I went to the bedroom to work on my new YTTV option. Thanks imagexpo!

    While looking for the free trial I realized that Google, (a company that I don't trust not just because of their size, but because of their finicky approach to things (see, there is little guarantee that YTTV will be around longer than my brand new TV)) had changed their free trial to just 5 days. SOBs I thought, but I saw a promo code box and I went looking for one. Went through all the sleazy websites but nothing. Only mentions of previous deals.

    Then I got up to get some water and the fooking tv was working!!

    Just like that I felt like that the dark cloud had finally left from above me and life was good again. I ended up not signing up with YTTV, but that's high on my priority now. Maybe some deal will come by in the next couple weeks with longer trial or something. Who knows.

    For right now I'm sitting on this. I'll try to find the old Premiere HD and see if I can revive it. And try the codes suggested on the Roamio. But my path seems more like a good fat kick in the ass of Tivo and Spectrum's TV package than anything else right now. I could use the money I save to increase my internet speed even more. Who knows, losing Tivo now could be the best thing that happened to me.

    That's a far travel from where I was just three days ago, and the odds of all this crap happening in a row are very very small. But life beats our imagination all the time. So Goodbye Tivo, it's been nice. Hope I can find my paradise.
     
    Last edited: Jan 19, 2021
  4. tivaulo

    tivaulo Member

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    Apr 24, 2008
    Port your house number to Google and use an old cell phone on wifi as your "landline". There are a few steps to get there but it's been working pretty well for a few years now. Cost is a one time $25 fee to Google and whatever it costs you to port to a cell company first. Mine was free because I have extra lines on Tmobile. Phone service through google is free and fairly reliable.
     
  5. jaimz2

    jaimz2 Member

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    Dec 22, 2001
    Greer, SC

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    I still have Charter and a Bolt with a cable card. Every once in a while some channels won't come in but I just unplug bolt and cable card tuner and it comes back on. I pay ~$140 for cable, internet and tivo. I like the commercial skip with the press of the green button. Can't replace that in anything I have seen.
     
  6. 19972000muskrat

    19972000muskrat Active Member

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    Jan 2, 2008
    Yeah I have been using ATT Now for 3 years now and it has never got anywhere close to being as responsive as my Tivo plus I only get a whopping 20 hrs of DVR space. If I hadn't got in early and still have a good deal on it I would have quit it by now. Luckily I get all the major stations on my antenna so I don't have to watch local stations on ATT.
     
  7. Tivohud

    Tivohud Member

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    Jan 11, 2003
    I called Spectrum over the holidays to look at dropping my landline. We're grandfathered on an old Brighthouse plan so any change would also require a new TV plan. They said that under a new plan they would not support the cablecard and tuning adapter for my Tivo. No changes have been made, but it looks like my future with Tivo is very limited.
     
  8. CommunityMember

    CommunityMember Active Member

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    May 22, 2020
    That is unlikely (even some of the plans such as their Choice plan, where they officially do not mention the ability to use a CableCARDs but only streaming devices, reportedly work fine (no personal experience there, but reported by others)), but many CSRs no longer have any training on CableCARDs, so default to saying it is no longer supported. I know a number of people on both legacy plans, and the newer SPP plans, with CableCARDs. But sometimes you have to ask, ask again, and then escalate, to get someone who knows about CableCARDs. Of course, as is always the case with every provider which has grown by acquisitions, there are location specific exceptions for every generality.
     
  9. tommage1

    tommage1 Well-Known Member

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    You can also try the kickstart commands on the Premiere (current drive, not the one you are looking for). I'm going to guess might need the 76543210 for the Premiere (but try the 58 and 57 first). Once you know how to do it it's very simple, time wise for you next to nothing, actual labor, the time involved is just waiting the possible hours for the KS commands to complete.

    And remember, don't pitch the Roamio (or the Premiere). Assuming they have lifetime service. I'd be interested in trying to fix the Roamio for sure. There are a good amount of things to try, since I have done this many times in the past I could probably isolate whatever is wrong within an hour or two. The KS commands are one of the things I would try. And if I can fix (I do have a drive that should/would work), I would send back if you want, assuming you cover out of pocket expenses, probably mostly the shipping costs. Up to you, I myself will not give up my Tivos as nothing is nearly as good, if only considering the DVR/recording section.
     
    Last edited: Jan 22, 2021
  10. Sequoia225

    Sequoia225 Member

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    May 14, 2005
    I posted last August considering ditching Tivo/Cable, as I moved and realized the rental property could not get cable after I moved (long story). I have been doing YTTV in the meantime, trying it, and have been pretty impressed.
    I am moving back to the city now and have spectrum for internet at the new place, but I just cant do cable with them again, with my Tivo, after the last few years of endless issues with their tuning adapters and their lack of even really wanting to support them, never mind the prices. So I am thinking I am done with Tivo DVRs, after 14 or so years, which I am very bittersweet about.
    But as others said, its more about the cable companies than the Tivo itself.
    Im looking at the Tivo stream device now, but it looks like YTTV isnt supported into its main interface/guide, though you can use the YTTV app on the Tifo Stream 4K itself.
     
  11. mattyro7878

    mattyro7878 Well-Known Member

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    That really sounds too good to be true. This includes broadcsat tv fees? cablecards?
     
  12. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Silicon Valley
    As you may have seen here, many have stripped out the TiVo/Sling interface to create a fully functioning Android TV device. And many of them have installed Channels DVR, which supports most channels on YTTV and many other services including Locast, as well as OTA with an HDHR tuner if you've got the patience for that sort of thing.
     
    Sequoia225 likes this.
  13. Resist

    Resist Well-Known Member

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    The download speeds won't be good at all for my area with my carrier (T-Mobile), otherwise I would have done that a long time ago. I used to get dropped calls all the time with my cell out of my house. T-Mobile sent me a box that uses my internet to basically make internet calls. I was like, so you want me to pay you every month to make calls using my own internet? If I'm going to do that I might as well use my own landline that connected to my internet via an Ooma, which costs me nothing per month. So for now looks like I'm stuck paying Spectrums extortion increases to have internet.
     
  14. MrDell

    MrDell Active Member

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    Yes... that is the final bill including all fees and taxes and cable card rental .... I think not having any sports channels helps bringing the cost down too. Also, we are very fortunate to have Cox in our area so prices are very competitive because people are very likely to switch if good deals are not offered.
     
  15. Pokemon_Dad

    Pokemon_Dad Ruler of Unown UI

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    Wow, amazing what a little competition will do.
     
  16. mattyro7878

    mattyro7878 Well-Known Member

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    I am an xfinity customer but had Fox for quite a while. Other than the need for tuning adapters I was happy with their service. Other than Comcast being a monstrous monopoly who could make all tivo users lives better, I am satisfied with them as well.
     
  17. wizwor

    wizwor Guest

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    I wonder what you would save if they offered local channels as an optional add-on. Some would pay, some would BYO, and some would do without. I think this is getting close to the 'a la carte' people have been clamoring for. Imagine signing up for high speed internet then selecting options from local channels to cable fillers to sports to premium channels? They could even provide some of the diginets cord cutters have come to love. Sign me up.
     
  18. MrDell

    MrDell Active Member

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    Jul 8, 2012
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    I know.... Before Fios came to town Cox really took advantage because they were the only act in town.... now they changed their toon because of the competition!
    I think that you are absolutely right... Verizon came under attack from the cable channels when they first implemented their “Custom TV” packages but they didn’t listen and still offer them today. They have 5 packages you can pick from .... some geared for sports fans, some for information (Discovery etc) some for children ( Cartoon Network mtv etc). ... the nice thing is that you can go online and log in and switch packages at no cost. Within 5 minutes your TiVo cable card is updated and your good to go. The only thing is that if you get anything with sports you get the $8.95 sports fees. I am not an avid sports fan so I save the fees because of not choosing that package which is nice not paying for something you would not watch!!
     
    wizwor likes this.
  19. wizwor

    wizwor Guest

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    The question is who get there first. IMHO, Amazon is already there. Local channels (Recast), cable fillers (Philo, Pluto), and premium channels (Prime channels) -- who could ask for more...for less?
     
  20. NashGuy

    NashGuy Well-Known Member

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    I would recommend the new Chromecast with Google TV. Like the TiVo Stream 4K, it runs Android TV apps and features the Google Assistant, but this device is made by Google itself. It has a new home screen UI called Google TV which aggregates content from across major streaming services (sort of like the TiVo app does on the TiVo Stream 4K). The "Live" tab in the Google TV UI has a grid guide for YTTV. (In the future it's supposed to support additional live channel sources too.)

    I got my parents one as a Christmas gift and used it extensively. It's a very nice device for $50.
     

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