Getting TIVO in Canada

Discussion in 'TiVo Help Center' started by clovis8, Nov 23, 2005.

  1. clovis8

    clovis8 New Member

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    Nov 23, 2005

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    I understand that TIVO is now available in Canada. I called TIVO and they said they support Canada but do not garantee it will work here and they do not sell to Canada. I have seen the thread on where I can buy a TIVO. My situation is this:

    1) I use digitial cable to recieve my TV (SHAW CABLE)
    2) I have cable internet
    3) I do not have a land line phone (only a cell phone)
    4) I live in Edmonton, Alberta


    I understand I need at least version 7.2. Which TIVO would you recommend for my situation and is there anything in my above conditions that would make the TIVO inoperable?

    Is there a central FAQ for Canadians regarding TIVO?

    Much appreciated.
     
  2. sweetspirit

    sweetspirit TechLovin Newbie

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    Apr 14, 2005
    The OC
    I'm pretty much a "newbie", but I do know that you HAVE TO have a landline for the initial setup. Afterward, you can network your TIVO. If you do not network, you will need a landline to update your program info on a daily basis.

    Additionally, software updates come either through your landline or your network. So, to answer your question, your TIVO would be inoperable with your stated current operating conditions.
     
  3. sr20det

    sr20det New Member

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    Oct 17, 2005
    You can use ANY Tivo SERIES 2 unit in Canada.

    If you want to double check that your area in Canada will work for tivo you can visit www.zap2it.com if you can find your listings online, then so will tivo.

    The only thing that doesnt fit into your criteria that might inconvienance you is that for the very first time you do need a phone line to set it up. you can take this to any of your friends or families house to do the initial setup from thier phone line.

    Heres what you do after you have signed up for an account on www.tivo.com
    1. Plug in any Series 2 Tivo unit into a phone line.
    2. Peform guided setup
    3. Use Zipcode 82327 (This is a zip code with the least amount of data, so it will be fastest for the intial setup
    4. Once the zip code is entered, tell the unit to connect to TIVO to download the latest guide and software. (This is where it will upgrade your software to 7.2.x)
    5. After this software has been upgraded, reset the unit.
    6. Perform guided setup AGAIN. This time, it will allow you to enter a Canadian postal code
    7. connect to download your guide data and your set to go. the whole process could take up to about 3hrs.

    good luck with it, tivo will change your life
     
  4. classicsat

    classicsat Astute User

    17,877
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    Feb 18, 2004
    Ontario Canada.
    Actually,Antenna, Zip 00000, provider Tiny TiVo, has only two or three channels.

    With luck, a wired network adapter and the ,#401 might work, as will serial PPP.
     
  5. petew

    petew Active Member

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    Jul 31, 2003
    Pittsburg, CA

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    The following process is not specific to canada and worked for me on a recently purchased 540:

    1) Connected Netgear FA120 to USB port and connected to home network before powering on the Tivo.

    2) Power on Tivo, follow guided setup use zipcode as above. At the point Tivo is about to dial out chose dialing options and set the dialing prefix to ,#401.

    3) Tivo will "dial" over the internet and download the guide data.

    4) Once the indexing has finished, force a service call. Tivo will download and install the 7.2 software.

    5) restart and then rerun guided setup using correct data

    The alternative is to wait till 7.2 Tivo boxes are available in the stores. 7.2 includes OOB support of USB network adapters and canadian guide data.
     
  6. clovis8

    clovis8 New Member

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    Nov 23, 2005
    What about paying? They tell me I need an American credit card and address. Has Anyone gotten around this?
     
  7. omote

    omote New Member

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    Sep 16, 2004
    I used a Canadian credit card and a partial address, basically filling in the US form with as much Canadian info as possible and it worked fine.

    I'm also on Shaw cable and even though not in Alberta, the TiVo does work well with Shaw. I don't use it with the cable box though.
     
  8. clovis8

    clovis8 New Member

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    Nov 23, 2005

    What does that mean "you dont use it with the cable box"? Do you still get all your channels through the TIVO?
     
  9. omote

    omote New Member

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    Sep 16, 2004
    Sorry, yes I get all the basic (analog) channels through the TiVo. I also have the Shaw DCT6208 digital cable box and I use that to record the digital channels and high-definition programs.

    If you have a Shaw digital cable box you can hook that up to the TiVo as well but you'll need to use an IR Blaster to allow the TiVo to change the channel on your cable box at the appropriate time.
     
  10. 1002

    1002 New Member

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    Nov 27, 2005
    I actually just set up my TiVo this week in Calgary using a cable box through Shaw. I also didn't have a phoneline but the person I bought the TiVo from on eBay had already updated the machine to 7.2.x and so I didn't need a phoneline. I just plugged it into the internet and it did all it's setup using that connection. So if you can somehow get a unit with 7.2 already on it it'll make your setup a lot easier.

    It's also really easy to sign up online for the service. Like omote said, you just need to enter partial Canadian information and there's instructions for what to fill in for the city and state. I think it's something like Leo, WI.

    Anyway, good luck. It works really well here, you shouldn't have any problems.
     
  11. sweetspirit

    sweetspirit TechLovin Newbie

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    Apr 14, 2005
    The OC
    Whoooeee! THAT is really smart!

    On another thread I read that it is possible to do even the initial setup with a cell phone. I'm pretty much an end user, but it had something to do with a couple of adapters and a wireless network. To the best of my ability to remember, it was a fairly recent post. . . .
     
  12. delta888

    delta888 New Member

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    Dec 1, 2005
    Just to follow up with this, how are Canadians buying a TiVo box? I would very much like to get the Humax DVD writer TiVo box, but TiVo is not shipping to Canada.

    I've noticed that Weaknees is shipping modified Humax boxes to Canada. Has anyone tried this? Anything to report?

    thanks....
     
  13. clovis8

    clovis8 New Member

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    Nov 23, 2005
    I ordered mine direct from TIVO. I just had it delivered to a friend in the US who will ship it to me.
     
  14. classicsat

    classicsat Astute User

    17,877
    0
    Feb 18, 2004
    Ontario Canada.
    Tigerdirect.ca has TiVos. Otherwise you have to purchase from a private or commercial vendor that will sell to Canada, or is already in Canada.
     
  15. Clarkey

    Clarkey We Get Signal

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    Dec 29, 2004
    Canada
    Is it me, or is TigerDirect.ca a lot more expensive than eCost.com? Different equipment maybe...
     
  16. delta888

    delta888 New Member

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    Dec 1, 2005
    The Tiger-ca TiVos aren't the same as the ones advertised on tivo-com. I've never heard of a series 2 Toshiba RS-TX60, but it's got a larger HD than the Humax model. I'll try and search the forum to check....

    (Excuse the re-format of web sites. I can't post those yet.)
     
  17. neilio

    neilio New Member

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    Nov 8, 2005
    I bought mine from eCost. I got the 140-hour Series2 unit for around $480 after currency conversion, taxes, and the Borderfree charges were added up. Unfortunately it looks like the rebate is only available to U.S. customers thought I need to contact TiVo and confirm that...

    I'm getting Rogers Cable in Toronto and it works just fine. The biggest pain was the initial setup (which took about 5 hours or so) - downloading the initial schedule and then forcing the upgrade took quite a while over a phone line, even though I did the "fast" setup by selecting antenna and not downloading the entire full schedule the first time.

    I'm working on a fairly detailed "how to setup TiVo in Canada" post for my site that should be up by the end of the weekend, time (and inclination) willing...
     
  18. delta888

    delta888 New Member

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    Dec 1, 2005
    Neilio, when you call TiVo, you should ask if you can have the rebate mailed to a friend with a U.S. address (who can then send you the rebate).

    There is an entire thread dedicated to the Toshiba model, but I haven't worked my way all through it, yet.
     
  19. weezypenguin

    weezypenguin New Member

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    Sep 30, 2004
    Can a Series 1 tivo be used in Canda?
    Has anyone done this?
    Can you pass on any tips etc?
    Cheers
     
  20. classicsat

    classicsat Astute User

    17,877
    0
    Feb 18, 2004
    Ontario Canada.
    Yes, but not directly like an S2 with 7.2

    You need to hack the TiVo a bit and install a proxy onto the TiVo itself, and I think have a network or serial PPP enabled DVR.
     

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