Advertisements So, I've been a DTV customer for about 4 years now. I have the old SD DTV TiVo as well as the 5 LNB dish and the new MPEG4 HD box. I am considered an "A-List" customer as well. I have about 9-10 months left on my current contract with them. What I'm trying to find out is how I go about calling the customer retention line and getting a free or reasonably priced HR20 HD DVR. I do not want to pay $400 for that thing. I've heard some things about how they will work with you on getting a leased unit for a decent price. Any help would be appreciated! Thanks.