My wife and I were very happy with our Series2 DT for the past 5 years. When our CRT TV start going and we replaced it with a modest LCD HDTV we realized that the Series2 hooked up the LCD via composite (no S-video on the new TV, no component) on the TiVo really looked awful, however. After talking through our "upgrade" options with a service rep we ended up ordering a new Premier with lifetime service, since the previous TiVo had been rock-solid for years. We've been regretting it ever since. We've got an HD picture that looks great on the new TV, and I can finally record two shows at the same time (which hasn't really been an option since they stuck us on a cable box). Overall if I could go back to our old TV and our old TiVo I'd be much happier, though. - The HD menus aren't usable, but everyone seems to know (and accept) that.m A serious WTF, but I'm not going to beat a dead horse here. After having it lock up at the Now Playing screen more times than I can count I switched to the SD menus. - Every two or three days after pressing a button on the remote it will randomly start playing the intro video and be unusable for a minute or two until it ends up at the home screen. It seems to happen the most when going from live TV to the main menu or vice versa, but it's also happened when bringing up the guide. This is after disabling the HD menus. - Fast forwarding seems to lag some times to the point where it's 5 minute past the end of a commercial when it realizes I want to watch TV. I'm sitting there jamming the play button repeatedly with the yellow light showing up on the front panel, but it's still plowing forward past the point I want. It finally realizes what I want and plays, but then it's time to rewind back. Not a huge deal, but really annoying considering I NEVER had a problem like this with the previous model - The on-demand video streams that were supposed to be the big feature of the Premiere that set it apart from the previous model just don't work well. The Netflix interface is a pain in the butt compared to my Xbox and still doesn't do subtitles. I tried to pull up something on Hulu today and tried three times to get to the Family Guy episode I was looking for before I gave up. The interface was so incredibly slow and laggy I kept going a couple steps further than I wanted to go (arrowing past season 10 back to season 2). I couldn't figure out a way to go back to the main Hulu screen from (bad) search results without going through the main TiVo screen, which mean waiting for the entire thing to load again. Maybe I just lack the proper patience, but I REALLY do not appreciate TV watching becoming a hassle. Are these problems normal? I don't think all this would bug me nearly as much if I hadn't have sprung for the lifetime plan. If I were still yearly I could at least try to talk a service rep into a credit since the new unit has really been sub-par, but aside from fixing their problems (which they don't seem to be doing) there doesn't seem to be a lot they can offer me. Is there anything I can do about the unpleasant experience with the Premiere? We used to be some of the biggest TiVo advocates, and loved using our Series2. Now I can't think of any reason to recommend TiVo, however.