Frozen UK Series 1 Tivo

Discussion in 'TiVo Series 1 - UK' started by 21rr, Nov 23, 2009.

  1. 21rr

    21rr New Member

    2
    0
    Nov 23, 2009

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    Does anyone have any suggestions regarding this problem:

    Symptoms:

    - Tivo switched on, green light showing.

    - When Tivo selected on TV remote a frozen image from a programme not currently on live TV AND not from previously watched Tivo recording shows.

    - Pressing ANY button on Tivo remote has not effect. red light on remote flashes and have also tried changing batteries.

    - Turning Tivo power off at socket has no effect - green light stays ON on Tivo.

    - Turning Tivo power back on at socket and selecting from TV remote reverts to same frozen image.

    Thanks, 21rr
     
  2. 21rr

    21rr New Member

    2
    0
    Nov 23, 2009
    Sorted - Called UK helpline (0844 2140703). Advised to pull power lead out of Tivo, green light then went out, put lead back in and Tivo rebooted.
     
  3. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    But pulling the power lead out is the same as switching it off at the socket :confused:

    Oh well. At least it fixed it :)
     
  4. iankb

    iankb New Member

    6,468
    0
    Oct 9, 2000
    Reading, UK
    If the green light stayed on then, either he switched the wrong socket off, or he didn't leave the power off long enough for the capacitors in the power supply to discharge.

    When performing a cold restart on a device by disconnecting the power, one should disconnect it for at least 10 seconds and, with some types of PSU, up to 30 seconds.
     

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