I've had my new Premiere box for two weeks and already it's freezing up pretty regularly. The usual pattern is for it to stop working while watching live TV. When it freezes up, none of the TiVo buttons work -- there's no way to get it back to the mail menu, change channels, etc. Usually requires yanking the plug out and plugging in back in. (A low-tech solution for this low technology) This time it recognized the TiVo button but didn't quite take me back to the main screen (see attached photo). It was stuck on this blank screen for about 20 minutes until it went back to the main menu. What a piece of junk.