Frozen on Welcome Screen

Discussion in 'TiVo Help Center' started by kimchris2, Jan 8, 2006.

  1. kimchris2

    kimchris2 New Member

    Dec 17, 2004


    Does anyone know why my Tivo Model TCD 130040 would freeze on the "Welcome! Powering up..." screen?

    Before that, I turned it on and the Live TV image was frozen, so I unplugged the unit and then plugged it back in. Since then, the Welcome screen is all I see.

    I've tried replacing the hard drive, but that didn't work either.

    Am I doomed to replace the entire unit? I'd rather not, I bought the lifetime subscription for that box.

  2. litzdog911

    litzdog911 TechKnow Guide

    Oct 18, 2002
    Mill Creek,...
    Usually this is a sign of a dead hard drive. How did you replace the hard drive? Are you sure you did it right?

    If you're sure you properly replaced the drive, then it's most likely a power supply or motherboard problem. You can buy replacement power supplies at, but replacing the motherboard isn't really an option since you'll lose your lifetime subscription (which is tied to the motherboard).

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