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Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by scalo, Jan 13, 2006.
I can say from experience that it should 'automatically unsubscribe' at the end of the promo period.
Originally Posted by Scott R. Scherr
I believe this is incorrect. You must cancel it or they will start charging you. This is what they told me.
I am a CSR and Free Showtime will disconnect automatically at the end of the period
Oh, has anyone gotten a system error everytime they try to order the 35 hr Dvr Offer????? My friend can't seem to get it to go through
Yes!! It's driving me nuts. I must have tried more than 20 times over the past three days, and I always get the "syatem error, try again later" message. I talked to a CSR at "Directv.com" who said that they were aware of the problem and were trying to fix it. She sounded very frustrated, as if many people were having the same problem.
I got an error one time following one of the links here on the board, but it worked fine by going to the D* site and entering DVR4ME in the promo code when ordering a DVR.
Been there, done that. It still doesn't work for me.
Meeeeee tooooooo. Man i thought, "maybe its his bank" so i let him use me card. i have about had it. Yes, its a Great Deal . . . . . of aggravation!
I'm getting that same system error on the final page. I've been trying since I first got my email on Thursday morning. CSR won't place the order on the phone cuz it's web only. First CSR checked with a supervisor who told her it was just a busy server and to keep trying. Another CSR said I should send an email from the link on the website when I got the error. The response to my email provided me with a direct link to the offer, but did not address the error. Spoke to another CSR last night who seemed familiar with the situation and instantly said he'd been told to take names and numbers so that someone could get back to me. Still nothing.
Just a shot in the dark (and I know since you are saying Server error this is doubtful) but have you tried closing all of your browser windows and clearing cache? Also if you are using IE try Firefox (thats what I used) or if you are using Firefox, try IE. Even tried rebooting your computer to clear stuff?
I've pointed this link to a few people on Friday and yesterday and nobody has had this problem.
I kept getting the system error message for the free DVR, tried other computers, no luck. Called Dtv and they say they can't help, emailed Dtv and got an automatic reply a day later, no help. Finally used a different credit card and the order went through first try. Makes no sense because the original card is the one my monthly billing is on. -RP
Well, I've tried different computers, three different credit cards, multiple calls to D*, still no-go. When I call D*, the CSRs say to just keep trying. When I ask if someone at D* is actively trying to fix the problem, I never get a straight answer, just "keep trying." I've probably tried at least 50 times in the last 60 hours. I've verified with a retention CSR that I'm eligible for the offer, so I don't know what else to do. Very frustrating.
The Words of Frustration:
"We are sorry, but there was a system error.
Please try again later."
Just ordered one. Thanks guys.
For those of you who got through successfully, had you previously taken advantage of the rebate offer? How about those who did not get through...same question.
I'm just trying to find some common denominator here.
I got through on my first try (but I also tried right after the first post about this came out). I've never done the $100 rebate for DVR, my account is in good standing, I use the DTV site all of the time to adjust programming / packages, etc...
A friend of mine that did not have a DTV online account, registered for an account and did the offer. No problems.
WOW! I called D* last night BEFORE reading this post and they told me that they had NO offers at the current time for HBO or any other channels...
I saw this post, but didnt re-read it since last night and called D*...They offered me 3 months HBO for $2 per month and Showtime for three months for free...They said that Showtime will automatically end when the 3 months is up and HBO kicks in at regular price...
I just wished that I had re-read this post BEFORE I called this morning because I forgot that everyone else was getting 6 months...But oh well, Im happy with some deal better than NO deal!!!!
Thanks for the post...
Well, I have still not had any luck with the DVR4ME offer. Here is what tripps me out . . . Reading the offer it says this is an offer for their best custs and employees. DTV and i Have a LOVE/HATE relationship. They lie, all of the time. We aren't eligible, none of their employee accout types are eligible for the offer. I sooooooo wish i weren't bound by a different set of rules!
Is the installation for this dvr free? Can I just cancel installation? could not find how to cancel it, have to schedule the installation on the website.
ok has anyone actually gotten one of these to see what they are sending out
ahhh, no, but everyone has probably figured it out. it will have to be an hdvr2, but doubtfull. More than likely, a Philips DSR-704, Hughes SD-DVR40, or Samsung SIR-S4040. These are the only ones they would have in stock. Only S2. But, that is just my assumption from what DTV has said (Read my other posts and it becomes evident how i'm feeling about them right now!!!