Free Tivo Slide Pro Remote?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Apr 26, 2014.

  1. May 2, 2014 #81 of 108
    aaronwt

    aaronwt UHD Addict

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    Northern...

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    TiVo shipping is rather high. I got my first four Slide Pro remotes when it was launched. But I also got free shipping from TiVo at that time.
     
  2. May 2, 2014 #82 of 108
    monkeydust

    monkeydust Member

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    7
    Dec 12, 2004
    Since they didn't send me the USB dongle to use in my living room, I just paired this remote along with the one that came with the Plus in the bedroom. Figured it would be nice to have a remote on each side of the bed. :)
     
  3. May 2, 2014 #83 of 108
    truman861

    truman861 New Member

    88
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    Tampa FL
    So, as per Tivo Tech Support, I have the answers. Pretty much you all guessed right.
    I called and told them that my mother in law got the email and has the remote on its way to her (which it is) and that I didnt get the email and wanted to know why. Advised Ive been long time customer since 2004 and wondered if I could get one.
    What I was told is that some customers who bought a new roamio or premiere had problems with the new software update and their system got stuck in cycle mode. Those customers had to be rolled back and were unable to access service during that time and this is tivo's way of saying sorry for a botched job with the software upgrade.
    Now, Only certain people got the remote. Only those with the software issue that had to be rolled back on a roamio or premiere WITH lifetime service. Those who do not have lifetime did not get a free slide remote but instead received 2 months of free service.
     
  4. May 2, 2014 #84 of 108
    crxssi

    crxssi Veteran TiVo User

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    Thanks for the info.
     
  5. May 2, 2014 #85 of 108
    HenryFarpolo

    HenryFarpolo Member

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    Andover Ma

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    A nice gesture from the Customer Service team at TIVO. Thank you!!
     
  6. May 3, 2014 #86 of 108
    GmanTiVo

    GmanTiVo give me more options

    136
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    Mar 8, 2003
    Ridgewood, NJ
    same here :(
     
  7. May 3, 2014 #87 of 108
    sirfergy

    sirfergy Member

    291
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    May 18, 2002
    Where can we buy just the dongle? I'd love to use the original Roamio remote on my mini.
     
  8. May 3, 2014 #88 of 108
    gamo62

    gamo62 Member

    521
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    Oct 12, 2002
    Hmmm....Beta testers don't get free stuff like that. Why would you think they were going to send you 3 remotes?
     
  9. May 3, 2014 #89 of 108
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    It was more than just that. I already explained that.
     
  10. May 3, 2014 #90 of 108
    jwbelcher

    jwbelcher Member

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    Orlando, FL
    If I had to make an educated guess, we can send our TA thanks your way. If so, much obliged.
     
  11. May 3, 2014 #91 of 108
    HarperVision

    HarperVision TiVo's Italian Cuz!

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    I'm not really sure what I helped, if anything. I passed along as much feedback as I could. Unfortunately due to job requirements I didn't really participate as much as I wanted to. You may be right though, if so you're welcome! ;)
     
  12. May 4, 2014 #92 of 108
    advocate2

    advocate2 Member

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    Jan 25, 2008
    I've got two new Wireless N adapters and only need one. I was thinking about buying the slide remote and would be happy to trade one adapter for one slide remote.
     
  13. May 5, 2014 #93 of 108
    Lyme Greene

    Lyme Greene Member

    35
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    Mar 14, 2005
    I too am looking for a slide remote if anyone would like to get rid of it, pm me.
     
  14. May 5, 2014 #94 of 108
    vurbano

    vurbano Member

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    I received two on Friday. And until I got the explaination email I thought it was a birthday gift. Never knew there was a problem
     
  15. May 5, 2014 #95 of 108
    crxssi

    crxssi Veteran TiVo User

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    I still have yet to get an explanation Email. Thank goodness I follow the forums...
     
  16. May 5, 2014 #96 of 108
    aaronwt

    aaronwt UHD Addict

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    Either way, what else would you do? I learned a while ago not to mess with something shipped to me by mistake to try and return it. One time something got shipped to me by mistake and I tried to return it. I had to jump through a bunch of hoops and spend a bunch of time on the phone. And it still never got returned. After that, if something gets shipped to me by mistake, I don't even mess with trying to return it. I either plan on using it or throw it away.
     
  17. May 6, 2014 #97 of 108
    LoadStar

    LoadStar LOAD"*",8,1

    40,780
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    You sure you have your correct email address associated with your tivo.com account?
     
  18. May 6, 2014 #98 of 108
    crxssi

    crxssi Veteran TiVo User

    2,802
    3
    Apr 5, 2010
    Yep. I get lots of other TiVo Email- surveys, field trials stuff, beta, promos, and of course the two "Store@tivo.com Your TiVo Order Has Shipped" messages.
     
  19. May 6, 2014 #99 of 108
    vurbano

    vurbano Member

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    anyway I thought it was extraordinarily generous of TiVo.
     
  20. leepoffaith

    leepoffaith Member

    63
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    Apr 21, 2014
    Tampa, FL
    I know this thread is in reference to the free remote, but I wanted to see if you could answer a question about it. Do all the buttons have a backlight or just certain ones?
     

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