Free (Mostly) HR10-250

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by dmastro, Jun 8, 2006.

  1. tall1

    tall1 New Member

    207
    0
    Oct 12, 2004
    twin cities

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    No one knows for sure. Folks have ordered the HR10-250, got it installed and cancelled ST without any problems so far. Now that I know I won't lose my HD DNS (I get FOX and CBS), that will be more than enough HD NFL for me so I am going to cancel ST after I get installed this Saturday. Good luck.
     
  2. twtcad

    twtcad New Member

    7
    0
    Jul 27, 2006

    Sweeeeeet! Then I will be trying this shortly and cancelling ST after install! Thank You!
     
  3. Chandler Mike

    Chandler Mike Lost

    392
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    Mar 29, 2002
    Chandler, AZ
    Well, bad news for me...

    DTV guy showed up, supposed to be installing an HD DRV (which he is) and all new Mpeg4 stuff, and all he had on the order was a Triple LNB dish, nothing else.

    Which sucks I guess, but I'll get it eventually.

    Other thing is that my current OTA on the roof was spliced onto one of my satellite lines, then diplexed off it at the Tivo box.

    But he says he can't do that, that they aren't supposed to...so no idea how to get my OTA feed into the bedroom...
     
  4. twtcad

    twtcad New Member

    7
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    Jul 27, 2006
    This rocks! I just got of the phone with D* and asked about NFLST, she searched and found no such offer. I said that is odd because my friend said he just ordered it and got the HD-Tivo for free, she asked for his phone number to review his account (LOL) I told her I only had is cell number. So because I was a long time customer in good standing and if I signed up for NFLST she would give me the HD-Tivo (free) + waived the shipping + relocate my living Tivo to my son's room (free install). She did say that I had to extend my contract for 2 yrs (no problem) and that as long as the NFL season had not started I could cancel that. Only problem....soonest install available is August 15th, so when does the NFL season start? My luck August 1st....LOL Also she said this fall the new HD-DVR's will be out with HD locals and there will be offers for existing HD-Tivo users but could not tell me what they are. Thanks for all your help!

    PS....this was all with the 1st CSR I spoke to, I never maid it to the Retention Dept. if this helps!
     
  5. tall1

    tall1 New Member

    207
    0
    Oct 12, 2004
    twin cities

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    Like I said, no one knows for sure. If they end up charging you for the HD Tivo, don't blame me.
     
  6. twtcad

    twtcad New Member

    7
    0
    Jul 27, 2006
    I won't.....it's worth the try! If they try to charge me then I will send it back and cancell the whole thing!

    So when does the NFLST season start?

    I think I've found that is starts on August 10th, so I called the installation company and they moved it to this Saturday! I'll post once I've cancelled my NFLST to let everybody know how it went for those who care! Thanks again!
     
  7. wrz0170

    wrz0170 New Member

    26
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    Nov 28, 2005
    I just wanted to add my two cents worth here. I had positive, first try results today. The deal was free HR10-250, free installation, next day to be exact. ST was mentioned, but not forced. I declined and the rep did not try to ram rod it. Only draw back, locked into D* for 2 years. We've been with them for 3 now, so I saw no downside.

    I think my ace was that I mentioned the free HD DVR that Dish Network offers for new customers and I was considering it, that pretty much tilted the negotiations my way.

    Hope that helps someone out.
     
  8. cobra5wood

    cobra5wood New Member

    25
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    Jan 6, 2005
    St....
    I just got off the the phone with the "retention" folks. It was my 1st call to them. I told them my HD receiver was failing and in only 20 months I was on both my 2nd HD receiver and my 2nd DVR. I told them I wanted to switch to an HD DVR. Their initial offer was for $250($399 less $150 instant credit). When I told them I might wait until my HD receiver failed for good, I was put on hold and then eventually told I could have the HD DVR for free! I was more than willing to pay the $20 for S&H and my install will be on Aug 5th. There was never any mention about football packages and I have only been with Directv since Nov, 2004.
     
  9. blackjackz

    blackjackz New Member

    3
    0
    Sep 12, 2005
    Ok, I mentioned last week that on the day of my scheduled install, the installer called and said their shipment of receivers did not come in and they rescheduled.

    Today was the rescheduled day, and they did not show up. No call or anything. Starting to get frustrated!
     
  10. sloan

    sloan New Member

    235
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    Feb 13, 2003
    Raleigh, NC
    Sounds like some people may be becoming a victim of their own success.
    Aka, so many have found out about the free deal via this forum, maybe they're running low.

    Mine came in and the guy dropped it off last week.
    He gave me some coaxial cable, and a pipe, thankful he didn't have to do any cable running or dishpointing, as I was his last stop for the day.

    ..
     
  11. F34R

    F34R New Member

    78
    0
    Feb 21, 2005
    I just got off the phone with the retention department. I actually was calling to express my frustration with the installer that was supposed to be here today. I was scheduled for installation for this morning, and he calls and tells me not to wait around, he won't make it here today. My original order was for only the HD receiver... free install and 5 lnb dish, move my current SD tivo into my bedroom.

    My NEW order is as follows:

    FREE HD TIVO
    FREE installation and relocation of other tivo (not that special, but always nice for freebies)
    Sign up for NFLST
    Extended contract for 2 years
    FREE HBO (HBO HD) for 6 months
    FREE SHOTIME (Showtime HD) for 6 months
    FREE Superfan
    FREE HD programming for 4 months

    She also mentioned the new equipment and that it would be a free upgrade. She said it wasnt 100% a done deal, but she did make a not for that to be included when the time comes.

    All in all, I went from paying $99 for the HD receiver, to paying $229 for NFLST and getting a load of "freebies".

    I've been with DTV since the start, hell it was Primestar for me before DTV lol. Oh well, that's my experience...
     
  12. wahooj

    wahooj New Member

    11
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    Jul 28, 2006
    I'm thinking about trying this, however I no longer have a phone line at my house. How do I get around the phone line requirement when the installer comes?
     
  13. sloan

    sloan New Member

    235
    0
    Feb 13, 2003
    Raleigh, NC
    If you have vonage, there are settings you can use.

    Search for
    +vonage +212 +019

    If you don't have vonage, then you need to hopefully have a friendly neighbor or something.
    And have a long enough phone cord to reach.


    If you don't have either, then I don't know. You may be out of luck, since they won't mail you the box.
     
  14. BoB-O TiVo

    BoB-O TiVo New Member

    25
    0
    Jul 27, 2002
    Wow! Thanks for this thread. My SAT-T60 died and I found the DVR4U2 code. I'm planning on getting the new Panny 1080p plasma when it's available. So, before I pulled the trigger on a SDDVR, I decided to see what I could get the HDDVR for when I found this thread.

    Well, I called 800-824-9081 today and asked "Cheryl" about offers for ST holders to get an HDDVR. She said she just needed to see if that was a current offer. While she was looking, I mentioned that the offer code was "something like NFL4U2". She said she couldn't find that one, but she knew where to find me one. She hooked me up with the HDDVR and said, "if you want superfan, I can throw that in." Naturally, I accepted. :) I mentioned that I needed a new dish and she said the installer would bring a 5LNB dish with him/her. She also said she'd activate my HD programming. After mentioning my TV wouldn't arrive until November, she said she'd credit me for 4 months of HD programming. Finally, she offered me a $10 service credit for a year to "help offset the shipping." I'm thrilled.

    For the home-gamers, I've been with DTV for 6 years, ST, MLB, NHL, all the way. My bill is always ~$100. I did get the free DVR back in September. If you tried before and got shot down, make sure you mention the NFL4U2 code.

    Thanks to all that posted!
    BoB
     
  15. tivoreno

    tivoreno Member

    82
    7
    Apr 18, 2001
    Well, Just called to see what my charm could do. Fist call yielded "Because you already receive some monthly discounts there is nothing we can offer you". No credits, no free HDDVR, though she did acknowledge the existence of the offer.

    Second call: Free HDDVR; $19.95 shipping; 2-yr commitment. No mention of the NFLST. So I brought it up: "What can you do for me if I also get the NFL?". Free SuperFan was the response. I confirmed that the NFLST was cancelable up to Sept 10th.

    So opinions sought: I already have a HR10-250 (non-leased) and don't need another. Any real disadvantage strong enough to prevent me from selling mine on eBay and using the leased one?
     
  16. tall1

    tall1 New Member

    207
    0
    Oct 12, 2004
    twin cities
    I noticed they already billed me $49 for SF and ~$45 for the first payment of ST. If I cancel ST/SF now, will they credit me back the $49 & $45?
     
  17. tivoreno

    tivoreno Member

    82
    7
    Apr 18, 2001
    Up until Sept 10, it is fully refundable. After that, non-cancelable.
     
  18. Packy

    Packy Consumer Whore

    101
    0
    Nov 1, 2002
    Portland,...
    Called and talked to Brian. I said right up front that I was wanting to get an HD Tivo, and that our current SD Tivo is dying (it's true, the HD is going out in our HDVR2, but I already replaced it with an 80gig). He explained that the best thing for me might be to wait until the HR20 comes out, but said that he could offer me a free H20 with LNB5, or a free SD DVR (R15, eww), or $100 credit towards the HD Tivo ($299 net). I said no thanks, that's a lot to lease a unit. I explained that many folks were getting deals on the HD Tivo, and he said it's the system that determines what deals they can offer, and that there wouldn't be any way I'd get the HD Tivo. I said thanks, I'll talk with my wife about it. Going to call back again in a bit. Hrm... we've been with DirecTV for years, but only ever spent $50-$60 a month. I wonder if that's the problem? Oh well, time to call back!
     
  19. Packy

    Packy Consumer Whore

    101
    0
    Nov 1, 2002
    Portland,...
    2nd call, not much better. $250 for the HD Tivo, free Showtime for a few months, $10 credit per month for a year.

    Offered the R15 for free, wahoo?

    Also offered an older Tivo unit for free, but said he'd have to transfer me to technical support. Got transfered to Charles, who transferred me to customer service... no more transferring, sheesh! I hung up after that.

    Ugh.
     
  20. twtcad

    twtcad New Member

    7
    0
    Jul 27, 2006
    Everybody has posted better results talking to a female and to hang up if you get a male. Also, are you trying the phone number posted in this thread? I'd give it another try!
     

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