Free (Mostly) HR10-250

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by dmastro, Jun 8, 2006.

  1. AstroDad

    AstroDad Like Death & Taxes

    6,347
    0
    Jan 21, 2003
    Houston

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    So if I understand correctly you are upset that they offered to replace your broken, out of warranty receiver for $20, but you have to give it back when you are done and in the meantime should it ever break again they will replace it for free?
     
  2. Budget_HT

    Budget_HT Heavy User (of TiVo)

    990
    0
    Jan 2, 2001
    Renton, WA
    Do you have the DirecTV Protection Plan ($7.99/month with HD and/or TiVo)?

    If so, they should have replaced your owned unit with another owned unit, IMHO.
     
  3. ayrton911

    ayrton911 F1 TiVo

    1,640
    0
    Sep 4, 2000
    USA
    I emailed DirecTV to ask them how many hearts my account is. They said they do rank customers to know how hard they should try to keep them. ha-ha. However, they could not tell me that information.

    They didn't even say I'm a good customer. :)
     
  4. Jebberwocky!

    Jebberwocky! Guest

    11,759
    0
    Apr 16, 2005
    lease for sure - they never mentioned the word lease but there was paperwork to that effect delivered with the reciever.
     
  5. ParsonsBri

    ParsonsBri New Member

    13
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    Oct 7, 2003
    Avon, Ohio

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    I waited 10 minutes. Basically to review this thread and make sure I had my details right. The second call was a breeze. I got a long time employee who knows a good customer when she see's one. I got the whole deal with free Superfan in about 10 minutes.
     
  6. ParsonsBri

    ParsonsBri New Member

    13
    0
    Oct 7, 2003
    Avon, Ohio
    Keep calling. The deal is there. I was told that this offer is for current NFLST subscribers. Just ask for the NFL Deal for a free HD Tivo. Thats what I did and it worked fine (albeit on the second call).
     
  7. Proc

    Proc New Member

    30
    0
    Jan 21, 2006
    Dearborn, MI
    I upgraded to the 5LNB dish several months ago. Why? Because I wanted the locals HD channels through the dish. ABC is a tough one, even with my good DB2, outside antenna.
     
  8. Proc

    Proc New Member

    30
    0
    Jan 21, 2006
    Dearborn, MI
    Speaking of the HR10-250...how is the OTA tuner? I have the H20, which has a very good OTA tuner (except for one station...lol). Its night and day better than the OTA tuner in my old H10 receiver. Is the the tuner in the H10-250 the same as the H10?
     
  9. AstroDad

    AstroDad Like Death & Taxes

    6,347
    0
    Jan 21, 2003
    Houston
    The H20 OTA tuner was better for me, but the HR10 isn't bad, just not as good. I don't have any experience with the H10, so I can't compare to that.
     
  10. pintnight

    pintnight BOO!

    71
    0
    Oct 6, 2004
    West of...
    Just got my HR10-250 installed. Installer ran another cable and got everything setup. Was a pain for me since he showed up while I was on a conference call.
     
  11. pintnight

    pintnight BOO!

    71
    0
    Oct 6, 2004
    West of...
    Can't compare with the H10, but I just replaced my Sony HD SAT-300 which has a OTA tuner, but the picture quality looks the same for me right now. Once it get dark, I can see if there is a real difference.
     
  12. vtfan99

    vtfan99 New Member

    182
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    May 19, 2006
    I've found the tuners to be pretty comparable...actually slightly favoring the HR10-250. No scientific evidence...just that my picture on ABC usually pixellated more with the H10 than with the HR10-250. I have noticed this on many occasions so Im inclined to think its partly the tuner versus other varying factors (weather,etc).
     
  13. hoopsrgreat

    hoopsrgreat New Member

    318
    0
    Jan 2, 2005
    california
    New Hr10-250 got here today. My time was between 8-12 and he was at my door at 8 am exactly. I got HDMI cable, dvi to HDMI cable, super VHS, composite, and component cables with th4e unit. So like others said, if you dont get all of those cables, you should ask the installer where they are.


    Took him just a few minutes and it is good to go.

    As far as the tuners, I have the H10, and it worked just fine for me. I live in the sacramento area and I got all of the locals OTA no problem. Switched the 250 this morning and it seems to be about the same. Ills ee tonight when I get some HD content.

    Ill look at the paperwork shortly to see about the lease, but Im sure it would be a lease even though that was NEVER even discussed when I called for the deal. Dont reeally care as I use it when I need it.
     
  14. pintnight

    pintnight BOO!

    71
    0
    Oct 6, 2004
    West of...
    How long will the guide get updated? I see the shows in the guide. But, when I went in to setup all the shows I want recorded, I can't find them (ie Deadwood, Rescue Me).
     
  15. samberger

    samberger New Member

    49
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    Dec 28, 2005
    oakland, ca
    why not just record from the guide?
     
  16. pintnight

    pintnight BOO!

    71
    0
    Oct 6, 2004
    West of...
    Because it's slow to change to the day and time I need to select it from.
     
  17. Markman07

    Markman07 Active Member TCF Club

    2,275
    21
    Jul 18, 2001
    Minnesota
    Installer came yesterday and I told my wife to just to take it and sign the form and he could go. I even was on the phone (from work) with her when he came over and talked to him and said I was just swapping it out for my Series 1.

    I then found 30 minutes later that he still insisted he had to install it. I have two Directivos installed in the living room and he pulls out my R10 and starts installing the hr10-250. Of course he couldn't activate it because I use VOIP and when I found out he was still there I talked to him again over the phone and made it clear I don't need him doing anything.

    But of course when I try to use it last night and it isn't working I call and it was not even in their system! (Even though he had called and my wife had talked to Directv to add it to our account). Oh the fun! Now I remember why the other 4 receivers and dish install was done by my brother, friend, and myself!

    Now can someone help me convince my wife in letting us purchase an HDTV. :)
     
  18. nikunjs

    nikunjs New Member

    11
    0
    Dec 21, 2001
    Monroe Twp, NJ

    Do they ship to your service address or your shipping address?
     
  19. Markman07

    Markman07 Active Member TCF Club

    2,275
    21
    Jul 18, 2001
    Minnesota
    I haven't heard any case where they SHIP it to you with this current (deal if you can get it) The installer brings it to your Service Address.
     
  20. samberger

    samberger New Member

    49
    0
    Dec 28, 2005
    oakland, ca
    i thought you were trying to set up season passes.

    fwiw, it took a few hours or so to get all my guide info.
     

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