Free (Mostly) HR10-250

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I live in KC, with Directv for 2 years. Never been a ST subscriber, but called retention asked for the HD TIVO for free IF I subscribed to ST. Granted. Got fee install and paid for $49 off-air antenna. Have a question for the experienced ones here. My installer seemed like a newby and said the winegard GS-1100 used antenna he installed must be pointed perpendicular to the direction of the signal. I thought I read that this should be pointed like an arrow in the direction of the signal. Which is correct? I ask because I periodically get blotched, fragmented local HDTV signal. I wonder if I need to reposiiton the antenna.

 

Yes I noticed the $19.95 fee also. Something about handling and delivery. I had asked when she was placing the order if there was an installation fee and she said "no, absolutely not!" So in this fee a normal fee that is outside that of an installation fee?

 

Hi All,

I’m trying to assist my brother who moved to a small town in Oregon where he has no OTA HD and he HATES the Cable guys there.

He has a Directv Tivo and a fine HD TV, which he’s not making any real use of HD-wise. He REALLY wants HD and LOVES Tivo functionality – Yea, I created a monster when I intro’d him to Tivo years ago -- He’s a football fanatic but not sure if he’s got ST. He would sign up for any football package necessary.

I pointed him at this ‘Free (Mostly) HR10-250’ thread and he’s called twice. The second time they offered him the HR10-250 for $199 ($100 off), but he won’t get NBC, CBS, ABC via Directv and since he’s got no OTH local network channels he’s hosed for network HD. (that sound right?)

DTV’s new HDDVR in Aug/Sep will deliver local Network HD channels, but only in the larger markets, That right? Also, if his local affiliates don't do HD now, what would the new DTV HDDVR push him for network HD channels? National feeds? Would he still be SOL for Network feeds? You can tell I'm a bit confused.

He’s asking if he should just wait for the Directv HDDVR in September. My feeling is to keep asking for the HR10-250, using local cable as the lever, and then take the DTV DVR if it comes later. Why wouldn’t you want the $20 HR10-250 if you can get it?

Would someone tell me if you think my reasoning is correct? I have DTV too but haven’t been following the MPEG4 future, local via sat and such.

Thanks,
Tim

 

Coming from someone who spent $1000 on my first HD Tivo and just got a second one "free" last week and someone who has ST and loves it................buy the thing for $199 and enjoy. We will all most likely get a swap out when the new HD DVR comes out later this year or next. Enjoy HD now and the NFL in HD.

Maybe if you can call but also tell them you are condsidering ST, they may drop the $199?

BigTuna

 

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Many thanks for this thread. Called retention and got it on the second try. They shipped it to me via an installer two days later (yesterday) and the installer just handed it off to me and was on his way since it was going to replace a SD Tivo and the only thing needed to do was to unplug the old and plug in the new. I asked if they could help out a bit with superfan and he told me he would credit my account with $10 monthly for the next year. I had him repeat the offer since it was unlike anything I had heard before. He repeated that they would credit my account with $10 per month for the next 12 months which will obviously pay for superfan and $20 of ST. I took it happily. He was a Steelers fan and we talked about Ben and the cycle accident and the Steelers history....maybe he had mercy on me... ;>)

 

My installer showed up on Saturday without the HR10-250, because "there's been a big run on 'em and we're fresh out." Gee, thanks for wasting my afternoon.

He also claimed his work order said to inventory all of my existing boxes, e.g. call into D* with all of the serial and access card numbers...because "this would be your 5th DVR and 8th receiver total." Like I'm the only person in America with multiple home theater setups or something. Then he sees a couple of my upgraded, hacked T-60s and says, "wow, these are OLD, you should really let me upgrade these." Right.

Then he calls in to "delete today's order and open a new ticket" allegedly so that he can reschedule the HR10-250 delivery for next Saturday. The person he talks to at D* says no way I can have it for free, she's going to charge me $400 for it...then he hangs up, says he will "take care of it" over the weekend, and will be back with a free HR10 before next Saturday.

In 10 years with DirecTV, in a total of 5 different houses, I have had a grand total of one competent DirecTV technician in my home. It was the one I paid $75 per hour, out of my own pocket, to install a 5 LNB dish and wire my new house.

 

I would have booted him out right there.

 

I just called and got in on the offer (despite the fact that I don't even own an HDTV). The retention rep was very familiar with the offer and told me about it immediately. I had originally bluffed a bit and said I was going to switch to cable so I could get an HD DVR. He said he could give me the HR10-250 free with just the 19.95 shipping. I have been with DTV for 8 years w/ only the TC package and Sunday Ticket. He also said they would not be replacing my dish (which is a 3LNB), and he said I would get the Superfan for free as well. But looking on my account on their website, I no longer see the NFL ST or Superfan listed on my account. I guess I might have to call back about that.

 

I just called again and got shut down a second time. The rep I spoke to had no idea what I was even talking about. Does this promo have some sort of name, akin to the SD DirecTiVo for free promotion?

 

I had mine delivered this morning. My Daughter was home and told the installer to just leave it for Dad - he did, he also left me a dish in case "I needed it".

I have the triple, not sure what other kind of dish he may had left.

 

Called retention this morning, talked to a very friendly lady, asked about any specials on the "HD Tivo," didnt want to be talking in model numbers like I was some expert.

She said she would like to ask me a few questions. Asked exactly what deal I had heard about, where I had heard about it.

I told her a free Hd tivo and it had something to do withsunday ticket.
She finished my sentence for me and said she new exactly what deal I was referring to. We continued to talk and initially she said it had a two year committment to D* and the "HD PACKAGE." At this point a red flag went up and I questioned her some more. She read through some stuff and then said it didnt appear the HD package was part of the deal.

I then went ahead and agreed to the deal.
Free HD Tivo with the standard 21 dollars fro shipping and handling.
Being installed on the 21st.

Was very simple, no talk of leaving. Just asked and you shall receive..... hopefully somebody up there loves you from D*.

 

I called once last Thursday, best they could do was $299. I called back today and got the free deal after saying a friend got one for being a ST subscriber and that I have had ST for 3 years now. Installer is scheduled for the 22nd.

What a Deal !! Thanks op.

 

Just a reminder that you don't need to lie, threaten, etc to get the deal. If you sound like you are lying, you might even jeopardize getting the deal since a lot of times it seems to be based on CSR discretion. I got the deal by saying that I heard about it on an internet rumor. No further explanation needed. Had the CSR said it was a mistake, I would have said thank you, hung up and tried again the next day. Be polite and honest. You'll sleep better. I got the free NFL SF by explaining that they still didn't have a receiver that took advantage of all of the SF features.

 

i wouldn't bring up the "internet rumour" part. i got it by saying that a couple of colleagues of mine had received it, and i have a similar set up. bottom line is that you're going to have your best shot if you spend a lot of money with them, and they value your business.

 

Got the HR10-250 installed today, free with waived S+H, and free SF. New unit in black box with Made in Mexico no date on unit. I just had the installers drop off the box and they were gone. I'll mess with zippering a 400 Gig Seagate this weekend.
Sweet,
BigBearf

 

Well I buttered up my CSR as soon as I found out her name was the same as my wifes! I could hear the points meter accumulating points at a record pace.

 

Has anyone got the mailer from DTV offering the free Sports Illustrated sub and free HD Tivo for renewing the ST? I just got it today and was wondering if it's random or to all ST subs.

 

Since when did they start making them in black?

 

I was referring to the cardboard box that the HR20-250 came in. The ones in the black boxes in my experience have the newer units in them. I have 5 of them and have looked in probably 20-30 boxes to make sure that I did not get an HR10-250 with a date below the "Made in Mexico" writing on the back.

Those dated units were in the white boxes primarily.Many of those earlier boxes I have read had problems with their HDMI boards. So far I have followed these guidelines and have had no HDMI issues. Hope this helps.

BigBearf

 

I live in San Jose. Just got the free HDTivo and free install for $21.60. I had to commit to 2 more years and the HD package.