On our TV there is a message appearing that says "Please wait...your Tivo box is loading", but this message continues and nothing can make it go away. A minute later all of the buttons on the box begin flashing, and no matter what we press on the remote it won't stop. The only thing we can do when this happens is unplug the device, but as soon as we plug it back in it does the same thing. Does anyone know what might be wrong with it? We're afraid the box just may be dead, but it is still relatively new-we've owned it for under 2 years. Anything you could tell us would be great! Thank you so much.