Flashing light - not 4!

Discussion in 'TiVo Bolt DVR/Streamer' started by angra, Apr 11, 2020.

  1. angra

    angra Old Fogey

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    Apr 12, 2002
    All,

    I have a Bolt that now flashes only the green light, and a slow flash. So slow I almost wouldn't call it a flash. I'd estimate about 2s on, 2s off. The Tivo splash screen comes up, but there is no progress beyond that.

    Does anyone know what these symptoms correspond to? It's out of warranty so I'm open to physical troubleshooting
     
  2. UCLABB

    UCLABB Well-Known Member

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    May 29, 2012
    Riverside, CA
    Possibly power supply? I've never heard of this symptom, but getting a new power supply would be fairly cheap and worth a try.
     
  3. angra

    angra Old Fogey

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    Apr 12, 2002
    Thanks for the suggestion - do you mean the external AC-DC power brick, or some circuitry internal to the bolt itself? I have a second Bolt in the house that I can grab a known good external power brick from.
     
  4. UCLABB

    UCLABB Well-Known Member

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    The brick.
     
  5. angra

    angra Old Fogey

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    Apr 12, 2002
    Swapped the brick for a known good and no joy. Made a little video

     
  6. KevTech

    KevTech Active Member

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    Not sure if it applies to the Bolt but on earlier Tivo models one green light flashing meant a motherboard issue.
     
  7. angra

    angra Old Fogey

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    Apr 12, 2002
    Probably not the right place to ask, but I don't know where else. Has Tivo ever showed any willingness to move lifetime subs from dead tivos to new ones? My Bolt is relatively young, but obviously the warranty is not in effect.
     
  8. UCLABB

    UCLABB Well-Known Member

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    May 29, 2012
    Riverside, CA
    Yes, they have been replacing them at no or little cost. I take it you have lifetime rather than monthly sub because monthly sub is always under warranty. 99% of the problems have been with the hard drives and thus the four flashing lights. TiVo is aware of problems with the HDDs. When you call just say flashing lights, don't say one flashing light.

    Edit: reading closer, you do have lifetime, sorry.
     
  9. angra

    angra Old Fogey

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    Apr 12, 2002
    Given that my tivo device has clearly been opened and worked on, I want to be pretty careful about not implying to them that this is a warranty issue. I take full ownership for the death of the board itself, I just would like to not lose the full value of the lifetime subscription if possible. I'll give them a call soon.

    "Edit: reading closer, you do have lifetime, sorry."
    This type of misread is always a result of a person eager to help and trying to do so quickly. Nothing to be sorry for!
     
    Last edited: Apr 15, 2020
    Mikeguy likes this.
  10. kpeters59

    kpeters59 Well-Known Member

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    Houston, Texas
    If you call TiVo and tell them your Lifetime TiVo has quit functioning, they're pretty likely to offer to replace it with a Bolt for about $180. You might get them down off that number.

    -KP
     
  11. angra

    angra Old Fogey

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    Apr 12, 2002
    Thank you!
     

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