I experienced my first reboot with the 20.2 software last night. We had just finished wathcing a recording and deleted it. When it went back to My Shows, only the live window appeared - no menu - the rest of the screen was black. The TiVo then stopped responding to the remote. After a few attempts to press buttons on the remote and get it to respond. the live video window frozed and about 30 seconds later it rebooted. It was about 1:00 am so I'm wondering if it might have tried to make a connecion for something at the same time? I checked the system information screen after the reboot and it said that the next VCM connection (what is VCM?) was scheduled for 10 minutes after that.