FiOS restriction --- Transferring prohibited by the copyright holder.

Discussion in 'TiVo Series3 HDTV DVRs' started by Phantom Gremlin, Jun 10, 2010.

  1. MPSAN

    MPSAN Well-Known Member

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    Jun 20, 2009
    Portland,...

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    Here is what I can gather so far and what makes sense to me. See if I have this correct!

    1. VZ decided to flag some stations with a non 0x00 flag byte. Perhaps a few stations wanted this, but VZ went too far.

    2. VZ thought that the flag change was all that was needed...it would not be noticed by anyone.

    3. VZ did not realize that since our CableCards were NOT Paired, that a non 00 flag would render that channel unwatchable. This was the reason for our first issue!

    4. In order to "fix" it, VZ paired the cards. VZ used to ONLY use 2 of the datapoints that were given on our TIVO CableCard screen. When we called they used all 3 pieces of info. (they always had the CableCard ID as optional and did not input it).

    5. This seemed to fix our problem as the flagged stations were now viewable as our CableCards were now Paired (Bound).

    So, either we were not supposed to have any flags (doubtful) or VZ flagged way too many stations. I only hope that we do not hear that this is how it is...deal with it!
     
  2. richsadams

    richsadams Well-Known Member

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    Pretty much my take on things. My WAG is that VZ was attempting to put CP in place for some number of channels at the behest of Frontier and prior to the Frontier acquisition. They opted to roll it out to a few states to start with and suddenly found that whatever they implemented crashed part of the delivery network. They got things up and running again but the result is what we have now...CP on a bucket load of channels, many of which having CP makes no sense and others that would normally have CP free and clear. That's not to mention all of the VZ customers in the other "Frontier bound" states never being affected. :confused:

    The other scenario may be closer to your theory; that there was a network crash and in their haste to get things back on line they managed to pair our cable cards. In their view the channels were back, everyone's happy, let's get the heck out of Dodge. That is until we started whining about MRV and the like.

    Whatever the case I'm praying to the Great Cosmic Muffin in the sky that they revert back to no CP, take their money and run. We'll see.
     
  3. MPSAN

    MPSAN Well-Known Member

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    Portland,...
    I do not believe that there have been no further posts on this. I think it is VERY important that we all call Verizon and report this and NOT let them blame TIVO. They now know there is some kind of outage in at least Oregon and Washington, but if the calls stop, they will believe that all is OK.
     
  4. hmm52

    hmm52 Member

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    Lower...
    I have just a little experience with CCI, Comcast 2006, and not much knowledge about it but it seems unlikely to me that each of 3 events was accidental or in response to an outage - cablecard pairing, enabling of the protection key and flagging a group of channels 0X02. Have any of you attempted to contact someone in Verizon's corporate offices? I had success with Comcast that route years ago but not on the CCI issue.

    Probably naive but I can't fathom whose interest is being served when many or all channels are copy restricted by a service provider. I could understand if it was done just at the request of Disney, Sony or other anal content providers because that would fit their profiles. Beyond the anal ones, I can't see the purpose. What am I missing?
     
  5. richsadams

    richsadams Well-Known Member

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    AGREED! Everyone in this boat needs to call both VZ and TiVo ASAP. :up:
     
  6. killzone

    killzone New Member

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    Then they should bite the bullet and support streaming on hardware that is powerful enough to handle it. If nothing else, it gives people a reason to upgrade their hardware.
     
  7. COBeav

    COBeav New Member

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    Any update regarding this existing ticket?
     
  8. bicker

    bicker bUU

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    Florida
    And a reason to ***** (not providing the new capability on older hardware. Y'know people are going to do it. AAMOF do we know a good count of how many people complaining about THIS have older hardware? I bet >90% of them would not be satisfied with the answer, "Upgrade to the new TiVo."

    Regardless, it is easy for you to spend someone else's money. You say, "Then they should bite the bullet -- " What makes you think that that is going to serve their objectives better than what they're doing?
     
  9. MichaelK

    MichaelK Active Member

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    NJ

    that's the 64k$ question.

    Disney, Sony, HBO and all the rest could just add the CCI bits on their uplink and then for the most part every downstream system would pass it forward. (at least that is my undertanding of the head end equipment). So it makes no sense that the content providers would tell one system of another to implement CP while ignoring others.

    I'd even say that by taking any action at all the owner of the head end opens themselves to liability. If they flagg 99% of the channels but accidently forget one channel and then someone bit torrents it then it's the head ends fault it got loose. Why not point to the content owners and tell them to add whatever flags they want and avoid all potential liability?
     
  10. MPSAN

    MPSAN Well-Known Member

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    See post #104 above.
     
  11. cwerdna

    cwerdna Proud Tivolutionary

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    SF Bay Area, CA
    I'm on the phone w/VZ FiOS support right now and went thru the whole explanation of CCI bytes, www.tivo.com/copyprotection, the outage that I had on 6/7 and 6/8 that I had to call to resolve, the net effect of 0x02, others having the same problem, etc.

    She didn't seem to know anything about CP and put me on hold. After a few minutes, she came back, claiming it's a known issue that they're trying to work on. She said they've gotten many other calls from people about the CableCARD issue.

    Will try to call TiVo in the next day or two.
     
  12. richsadams

    richsadams Well-Known Member

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    Thanks for taking the time to let them know. It's not surprising that the VZ CSR doesn't know anything about CP. They usually have to IM tech support to help them figure things out. Hopefully your CSR will hook up with someone that has a better answer than "It's a TiVo problem". :rolleyes: I had to push back a number of times to get the tech support person to ask another tech support person about it before they'd acknowledge that there was an issue.

    Best of luck and let us know how it goes!

    BTW, this is probably a good time to call...things s/b fairly quiet there. It'll give them something to do besides downing gallons of Mt. Dew! :up:
     
  13. MPSAN

    MPSAN Well-Known Member

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    To whoever called VZ a bit ago from 97223...thank you!
    To the Verizon tech ...now do you believe us?

    To all on TCF...PLEASE call NOW about this and get a ticket number!! It is VERY important.
     
  14. COBeav

    COBeav New Member

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    Portland, OR
    I will call, but can you suggest how we describe the problem to them? Whenever I call for this type of issue the agent usually has no clue what I'm talking about. If I just say that I can't transfer shows because the CCI byte is 0x02 will they even know what I'm talking about?
     
  15. dresden69

    dresden69 New Member

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    I am a FIOS NT... moving over to Frontier... We are aware of the issue and making every effort to resolve.. :)

    Edit: If someone would like to send me a list of the channels that are affected by this... it will save me some time doing it on my own tivo tonight.
     
  16. MPSAN

    MPSAN Well-Known Member

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    Where are you located. This thread has a ton of examples. However, The Networks are clear with a hex code of 0x00, but CHHHD and GSN (yes the game show network) and almost every other station now has a code of 0x02. It means we can only copy once. The 1 copy is when we record it on our TIVO so MRV will NOT work. If you have a TIVO HD look at the DVR Diagnostics and look at the tuner info. You will see CCI Byte of 0x02 on the station tuned to if it is protected.
     
  17. MPSAN

    MPSAN Well-Known Member

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    It was true that they had no idea what was going on. But now, if you mention the cablecard issue from June 6th or 7th, and now you have an issue with your TIVO's on most stations because of a copy flag that VERIZON set at that time, they should be aware of it if they contact the Network Techs...or IHD or NOC.

    I tell them that all is OK on the Network shows, but that they added the flags to almost every other station!
     
  18. dresden69

    dresden69 New Member

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    I am in Everett, WA... I need a complete list of channels.. I have heard everything from Disney to HBO... I can go home tonight and get the list, but I would love to give something to our engineers immediately... If needed... I was going to go through the entire channel list tonight and get all channels that are 0x02... and give them to the engineers tomorrow.
     
  19. rifleman69

    rifleman69 Member

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    Oregon

    All ESPN channels EXCEPT for ESPNU, Discovery, all HBO and Cinemax...there's a good start.
     
  20. dresden69

    dresden69 New Member

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    Mar 20, 2009
    SD or HD?
     

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