3 truck rolls and 3 Mcards later, and they still can't the Mcard to initialize with my TIVO. I previously had a Scard running in it, but I wanted to be able to record one channel while watching another. I called TIVO tech support and they told me that, on the conditional access screen, I should have a "v" for val I have a ? there, and a <1> for Active prg, I have a <0>. I've given the Verizon techs. this information, but all they say is that they enter the card numbers into the system and the system sends the signal, and that is all they do. Has anyone else had this problem and resolved it?