Called the fios support line, asked for a cable card. Started through the order process and mentioned I needed an M-card for my unit. The person I was talking to had to go chat with a few other people, came back and confirmed I needed a "multistream" card (not a term I used, which is good). He then found and used what should be the the proper order notation procedure to (hopefully) make sure an m-card shows up with my installer. TivoHD is already running and seems to work fine with the regular analog channels. I don't have a time set tomorrow when the installer will show, they only do times at least 2 weeks out. So I get to work from home for the day. I'll update here with what what happens. I'm sick of the qip6416.