FIOS Lineup Change Incorrect Guide Data

Discussion in 'TiVo Series3 HDTV DVRs' started by ciucca, Jul 31, 2008.

  1. Aug 5, 2008 #61 of 178
    ebh

    ebh New Member

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    Sep 26, 2006

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    I'm in NNJ and this procedure did not come close to working. When I tried zip 11002 I was told that it was an invalid zip. When I tried 11092 I was told that was an invalid zip. When I tried 10002 I was asked to identify my provider and Verizon was not one of the choices. (I guess Verizon FIOS is not in Manhattan or at least not in that zipcode.)
    To get out of the mess I am powering down and starting over with my real zipcode.
     
  2. Aug 5, 2008 #62 of 178
    ciucca

    ciucca New Member

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    Jun 29, 2004
    ebh Try 10923 trust me it works. Follow the procedure Whistler13 has already laid out.
     
  3. Aug 5, 2008 #63 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    Yes, I got far enough along using 10923 to see that it would work. Now I am trying to decide whether to live with the few wrong channels or just wait for the fix. I noticed that WNETDT is on 503 when I really get it on 513. I will check the whole list and make a determination. Thanks for the encouragement.
     
  4. Aug 5, 2008 #64 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    Okay, I now have an almost-right guide thanks to some help from my friends. Does anyone know how to determine when the correct guide is available without going through Guided Setup?
     
  5. Aug 5, 2008 #65 of 178
    rocko

    rocko Cuckoo for TiVo

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    Northeast...

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    Usually once TiVo online scheduling shows the correct lineup (which it actually seems to now).

    I'm going to give GS a try in about 15 minutes - once Stargate Atlantis stops recording :p

    Edit: Has anyone with the 10923 lineup noticed channels in thr 1600's ? I saw my box recording a suggestion on 1645 - SciFi channel.
     
  6. Aug 5, 2008 #66 of 178
    amg212

    amg212 New Member

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    Jun 20, 2008
    As best as I can tell, the guide data that pulls down with that zip code is accruate for Northern NJ, with the following exceptions (someone please amend this list if there are other issues):

    WPIXDT is in the guide as 501 (which is a nonexistent channel) but should be 511 (which shows up without guide data).

    WNETDT is in the guide as 503 (which is a nonexistent channel) but should be 513 (which shows up without guide data).

    746 appears twice - MGMHD (which is really 744) and HDNETMV (which is correct). In this case, just uncheck the MGMHD version from your channel list and you're good.

    841 appears in the guide as STRZ4H but can't be tuned in (probably because it is also on 845).

    842 appears twice - STRZ6H and STRZ2H. It appears that STRZ2H is correct. (Note - STRZ6H is on 847).

    843 appears in the guide as STRZ2H but can't be tuned in (duplicating 842?)

    901 appears twice - HBOHD and HBOHDP. The channel itself tunes to HBOHDP. The correct channel for HBOHD is 899 (which shows up without guide data). Interestingly, Verizon's channel list that was mailed out shows HBOHD at 900 but that appears to be innacurate.

    921 appears twice - MAXHD and MAXHDP. The channel itself tunes to MAXHDP. The correct channel for MAXHD is 920.

    All of these are real issues for the Long Island/Westchester folks, as well. If their guide data ever gets fixed, we in NJ should be in great shape.
     
  7. Aug 5, 2008 #67 of 178
    jhimmel

    jhimmel Member

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    Dec 27, 2002
    Yes, those are the issues I have here on LI.
    What I have been trying to figure out, and have asked without answer, is all the people claiming it is fixed if you use XXXXX ZIP code - are all of these problems gone or aren't they??? I keep trying different ZIP codes based on claims like "Zip code XXXXX works all together, channel line up, program info, etc.". Does it REALLY? Not from what I have seen.
     
  8. Aug 5, 2008 #68 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    A minor correction: HBOHD is on 899 (blank in the guide.) 900, VOD, does not exist for TiVo users. 901 is showing up in the guide as HBOHD but is really HBO West HD. 901 shows up twice in the channel list. Deselect HBOHD and leave HBO West HD. Select 400 (HBO). When programs show up in your To Do List on 400, manually record them on 899 and delete them on 400.
     
  9. Aug 5, 2008 #69 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    There are a bunch of four-digit channels. 1200 to 1410 are Premium International. 1500 to 1741 are under the heading La Conexion. I suspect that they are SAP versions of English language channels.
     
  10. Aug 5, 2008 #70 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    I'm in NNJ. I ran GS with zip 10923 and now have a guide with the errors mentioned above. If I actually lived in 10923 I would have the same erroneous guide. I think that the choices at this time are to have no guide at all or one that is almost right. Hopefully, when FIOS and Tribune Media finish fixing the major problems they will go back and fix the odds and ends.
     
  11. Aug 5, 2008 #71 of 178
    rocko

    rocko Cuckoo for TiVo

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    Oct 29, 2002
    Northeast...
    Just an update - reran GS since the TiVo online scheduling appears to be mostly correct. No dice. Same as last week. The channels are correct but the guide data is missing.

    Back to 10923 :(
     
  12. Aug 5, 2008 #72 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    Earlier in this thread I asked, "How will I know when the guide is correct without doing a GS?" The answer I received was that the channels would show up correctly in the guide. My interpretation of this answer is that until 513 is showing the programing for WNETDT and 899 is showing the programming for HBOHD (in the guide) there is no point in doing a GS to correct the zip code from 10923 to your real zip. Of course, when these channels show up correctly for 10923 there is no point in doing the GS at all since all the channels will be correct.
     
  13. Aug 5, 2008 #73 of 178
    rocko

    rocko Cuckoo for TiVo

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    Oct 29, 2002
    Northeast...
    My advice, since proven wrong, was that once TiVo online scheduling had the correct lineup then your TiVo would receive the correct lineup and guide data if you reran GS with your correct zip code.

    There are still some problems with the LI channel mapping. Hopefully, they'll get straightened out soon. I'm going to report them - probably like others are doing.

    You are correct in saying that there's probably no good reason to reset your lineups with the correct zip code if the Long Island lineup is correct. The only caveat is that some local access channels (41-47) will probably reflect LI local access channels instead of NJ local access.
     
  14. Aug 5, 2008 #74 of 178
    JARNJ3

    JARNJ3 New Member

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    Sep 23, 2004
    NJ
    Finally got this to work using 10923.

    Wonder why its taking so long to legitimately work - Its been 5 days since the channel change......
     
  15. Aug 6, 2008 #75 of 178
    ebh

    ebh New Member

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    Sep 26, 2006
    Guide for zipcode 10923 still has same errors this morning.
     
  16. Aug 6, 2008 #76 of 178
    rashid11

    rashid11 New Member

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    Apr 3, 2008
    Folx,

    an easier way (can take no credit for it, some1 else posted it somewhere),
    is to visit http://www3.tivo.com/tivo-tco/provider.do?orgUrl=/tvlistings.do
    Spare yourself a complete guided setup and visit that URL instead

    Punch in yer zip code and see if any of the FIOS guides align with reality.
    As of the time of the post, my NNJ zipcode is not showing any guides that
    are even remotely correct.

    My tivoHD's been running on 10923 for few days, with the caveat of HBO HD and Max HD being hosed up. When you enter the 10923 zip at the URL I posted above, you _will see the "rebuilt" FIOS guide as one of the choices
     
  17. Aug 6, 2008 #77 of 178
    ciucca

    ciucca New Member

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    Jun 29, 2004
    Even more disturbing.. Its been 6 days and when I called Tivo support they claim they know nothing about the FIOS lineup change :mad:
     
  18. Aug 6, 2008 #78 of 178
    JohnMc

    JohnMc New Member

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    Aug 6, 2008
    I called TiVo yesterday and they told me that they were well aware of the situation but that Verizon has not been cooperative with info.

    I also got resistance from Verizon when I had my cable cards installed.
     
  19. Aug 6, 2008 #79 of 178
    AbMagFab

    AbMagFab What happened, TiVo?

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    Feb 5, 2001
    What are they talking about? That's just BS. All the info (that Tivo needs) is readily available on Verizon's public web site. This includes the complete channel line up, and even the schedule of upcoming conversions.

    Tivo is really blowing it with their best target audience (FIOS customers). If they lose us, they won't get us back.

    I can almost understand them blaming Tribune, although that's also irrelevant in terms of paying for this service.

    Did you ask them what information Verizon is supposedly not providing? You could likely provide it for them.

    Dumb dumb dumb... what's up with Tivo lately? Massive change in management or something???
     
  20. Aug 6, 2008 #80 of 178
    ciucca

    ciucca New Member

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    Jun 29, 2004
    I guess it depends on the rep you get on the phone. After hearing that I hung up.

    It also is a BS answer to claim Verizon is not cooperative.
     

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