Folks, thanks for continuing to report this issue. We are still investigating (and I'm sorry that I didn't respond directly to those who wrote me to report this issue). As our engineers investigate, one other question I was asked: Has anyone experienced this problem on a newer "Series2" Combo box (from HNS, Philips, Samsung or RCA) as opposed to the older "Series1" Combo boxes (from HNS, Philips or Sony)? If your TSN begins with a 0 (001, 011 or 031) you have a Series1. If it begins with a 1 (101, 121, 151, 181) or 3 (301, 321, 351, 381), then you have a Series2.