Favorite channels disappear in TiVo Live Guide

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by BlankMan, May 22, 2003.

  1. Jul 30, 2003 #41 of 1146
    BlankMan

    BlankMan I'm the Kettle

    2,142
    0
    Mar 30, 2002
    WI
    My reference to unmodified was not in reference to your post, it was in reference to Tutman's unmodified DSR6000. Your post shed no light as to the state of your unit, so how would I know?. Just because a post shows up directly after yours does not mean its contents is in answer to yours. I was concerned that TiVo may blow off the problem because my T60's were expanded, and the fact that it is happening on unmodified units was good news.

    And this had been happening for a long time before I got feed up with it and started this thread. I did do a search before I started this thread to see if anyone had mentioned it earlier but I failed to see your earlier threads otherwise I would have just added to them. Maybe if your Subject had been more definitive, like this thread, the search engine would have found them.

    I just thought I'd add some levity to the post by using that phrase but I see it fell on deaf eyes. :D

    And don't even get into post count, I obviously contributed more :D, especially in the DTiVo cooling arena.
     
  2. Aug 1, 2003 #42 of 1146
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,482
    33
    Jun 27, 2000
    Alviso, CA, USA
    We're still investigating this issue, both internally and with DIRECTV.

    So far, the units that have presented themselves as examples have all been extensively modified units. I'm wondering if there's someone who has NOT altered their unit in any way who has experienced this recently? If so, please sent your 15-digit TiVo Service Number to me.

    Thanks,
    Stephen
     
  3. Aug 1, 2003 #43 of 1146
    BrettStah

    BrettStah Well-Known Member TCF Club

    33,695
    6,517
    Nov 12, 2000
    San Antonio
  4. Aug 1, 2003 #44 of 1146
    BlankMan

    BlankMan I'm the Kettle

    2,142
    0
    Mar 30, 2002
    WI
    TiVoOpsMgr first let me say thanks for your continuing effort. Per Aaron's suggestion, as of this post, I have connected the T60 that seems to be having the problem the most to different ports on the Multiswitch. I swapped this T60 with an unmodified HDVR2, so we'll see if it stays with the T60 or moves to the HDVR2.

    Just for the record this is a Spaun 5802 less than a year old and I typically see signal strengths in the 90's to 100 with the Spaun set to no gain (0db).
     
  5. Aug 1, 2003 #45 of 1146
    stevel

    stevel Dumb Blond TCF Club

    37,253
    8,293
    Aug 23, 2000
    Nashua, NH
    I too heard from Aaron suggesting a change of multiswitch output. This makes no sense to me, but I suppose I can try it. (My multiswitch is built in to the dish.) The thing is, this problem does not show up on a predictable basis.

    The problem unit does have an added disk and a TurboNet card.
     
  6. Aug 1, 2003 #46 of 1146
    alphawave7

    alphawave7 New Member

    94
    0
    Jan 24, 2002
    Peoples...
    Yep, this problem is ancient, but fortunately infrequent. My first experience recorded here:
    http://www.tivocommunity.com/tivo-vb/showthread.php?s=&threadid=70022

    All I can offer at the moment (away from my DTiVo's) is that both of mine are unmodified, both on a multiswitch, both have the problem every 5 months or so, never at the same time, but very close to each other..usu. within a week or several weeks of each other. It's randomness will prolly make this bug harder to squash. :mad:


    edit: Interesting to note that the above thread is about 1 year old...coinkydink?? :confused:
     
  7. Aug 2, 2003 #47 of 1146
    BlankMan

    BlankMan I'm the Kettle

    2,142
    0
    Mar 30, 2002
    WI
    alphawave7 glad you referenced that thread, that shows it was happening with 2.5 code so it was an existing problem and not a 3.1 problem. I don't remember when it started for me exactly, the first few times I blew it off, then it became an annoyance, now it's unacceptable. It's happened to me 4 times now just since I started this thread, so that's 4 times in 2 months, way unacceptable.

    stevel when did you hear from Aaron, today? Just wondering, he called me today. I'll try anything at this point to rule it out or narrow it down.
     
  8. Aug 2, 2003 #48 of 1146
    alphawave7

    alphawave7 New Member

    94
    0
    Jan 24, 2002
    Peoples...
    Hmmm..I hadn't considered the SW version angle..no worries,tho, since it doesn't seem to matter. My frustration is compounded by the fact that it behaves in clusters...I'll get zapped, reset favs, and get zapped again on the same rig a week later, then months of normal behavour.
    Somehow I think DTV wants me to see what new channels they've added,since I tend to whittle down my Favs and ignore all the other stuff. When I was zapped several weeks back, I discovered several channels I didn't know we had. :cool:
     
  9. Aug 2, 2003 #49 of 1146
    stevel

    stevel Dumb Blond TCF Club

    37,253
    8,293
    Aug 23, 2000
    Nashua, NH
    I had a message from Aaron on my answering machine yesterday.
     
  10. Aug 7, 2003 #50 of 1146
    boberonicus

    boberonicus New Member

    21
    7
    Jul 13, 2003
    My DSR6000 (modified to 105 hrs) also exhibits this problem from time to time. But I would caution the Tivo Ops Mgr to not assume any correlation between the problem and the modification. After all, it is logical to assume that people reading this forum are more likely to be the sort of people who would upgrade their Tivo.

    But the people not reading the forum, and still having the problem, aren't telling us about it. They've called Directv and rebooted their boxes. And since Cleatus doesn't even know that he could set "favorite" channels on the magic box, he isn't complaining, he just tells Brandine to pull the plug again. Or should I say "agin".
     
  11. Aug 8, 2003 #51 of 1146
    alphawave7

    alphawave7 New Member

    94
    0
    Jan 24, 2002
    Peoples...
    Cleatus and Brandine?:rolleyes:
    Not an upgrade problem...both of my units are bonestock, with the only 'mod' being the SPS30S skip.
     
  12. Aug 21, 2003 #52 of 1146
    BlankMan

    BlankMan I'm the Kettle

    2,142
    0
    Mar 30, 2002
    WI
    Update: My DTiVo #2 has lost most of the Favorite Channels I had set in the TiVo Live Guide, the only two that are left are:

    374 BYU
    376 NASA

    Everyone off the 101 SAT is gone. Hope this might help TiVoOpsMgr
     
  13. Aug 22, 2003 #53 of 1146
    stevel

    stevel Dumb Blond TCF Club

    37,253
    8,293
    Aug 23, 2000
    Nashua, NH
    That has happened to me too, and the significance of the 101 satellite hadn't occurred to me before.
     
  14. Aug 27, 2003 #54 of 1146
    Dale Sorel

    Dale Sorel Two Girls and a boy!

    1,264
    0
    Dec 26, 2001
    On the...
    My unmodified DirecTiVo lost all of its Favorite Channels today :(
     
  15. Aug 27, 2003 #55 of 1146
    bocktar

    bocktar New Member

    52
    0
    Sep 24, 2001
    Lawrence,...
    I have a completely unmodified SAT-T60 and it completely forgot the "Channels I Receive" settings about a week ago.

    It has done this a number of times before.

    I do use standy.

    The problem is very irritating, as I dislike it when TiVo tries to record wishlisted movies from channels that have commercials like TNN and USA (which I take away using the Channels I Receive list). Also, no matter how many times I tell TiVo I don't like shopping channel programming and religious programming, it eventually suggests and autorecords something if I don't remove the offending channels from the list also. I don't want to turn off suggestions though...I like the feature when the channel list is properly filtered.

    If I tell TiVo that Channel # x is no longer received, it should consider it no longer received forever unless I tell it otherwise. Even if D* changes the entire channel lineup.
     
  16. Sep 1, 2003 #56 of 1146
    bocktar

    bocktar New Member

    52
    0
    Sep 24, 2001
    Lawrence,...
    It has happened again.

    Maybe I should program a really long pronto macro to go through and reset the list automatically! It's really just a long sequence of "enter" and "down" commands.

    ARGH!
     
  17. Sep 1, 2003 #57 of 1146
    alphawave7

    alphawave7 New Member

    94
    0
    Jan 24, 2002
    Peoples...
    For tracking reasons...just to report I have never used 'Standby' on either unit.
     
  18. Sep 24, 2003 #58 of 1146
    alphawave7

    alphawave7 New Member

    94
    0
    Jan 24, 2002
    Peoples...
    :(
    Came home to a DTiVo stuck at 52% acquiring..System info said things are fine, downloaded guide fine lastnite. Did a system reset to complete the guide d/l..and blammo! Favs are all gone again. I'm too tired to screw with it tonight..good thing I have a few episodes of Reno911 to get caught up on. DTV..please fix this.:mad:


    edit:speling
     
  19. Sep 28, 2003 #59 of 1146
    Tutman

    Tutman Member

    57
    0
    May 8, 2002
    Atlanta, GA
    Happened again overnight sometime between 11pm Friday and 8am Saturday. Nasa channel was the only one left in favorites. This receiver, it has been a few months since it has happened. I'll PM TivoOpsMgr to see if they are still interested in debugging it.
     
  20. Oct 5, 2003 #60 of 1146
    BlankMan

    BlankMan I'm the Kettle

    2,142
    0
    Mar 30, 2002
    WI
    TiVoOpsMgr it just happened again on my TiVo2 a T60 on Saturday 10/04. The only channels left are:

    374 BYU
    376 NASA
    511 HBOL

    Once again it appears all channels from the 101 SAT have been removed. This T60 is still running 3.1.0-01-1-011 software. (I now receive HBO, that's added since the last occurance.)

    Is there any progress being made on this?
     

Share This Page