Fall Update hurts SD Shows list

Discussion in 'TiVo Premiere DVRs' started by Illusion, Sep 27, 2014.

  1. foamy909

    foamy909 Member

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    Mar 29, 2005

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    Same issue. Just e-mailed TivoMargret.

    Thanks to all who brought this to their attention....
     
  2. Torino

    Torino Member

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    Oct 5, 2006
    VA
    Once you email your tsn you will be updated within 48hrs or once you get her return email you can connect to Tivo then do a reboot. That is what I did because I have to remove my cable card, internet connection and cable from my Tivo or it gets stuck on reboot. It still got stuck on start up once anyway.
     
  3. dianebrat

    dianebrat wait.. I did what? TCF Club

    13,539
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    boston'ish
    and this is what gives those of us who are the Tivo faithful the warm fuzzy feeling that Tivo does still have a soul, it may not be as user accessible as it was 10 years ago, but that heart still beats in Tivo.

    :up:
     
  4. Torino

    Torino Member

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    Oct 5, 2006
    VA
    I agree. This is what I call costumer service. It does make you like Tivo more. I don't think companies realize what good costumer service can do for there bottom line.
     
  5. robsheer

    robsheer New Member

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    I agree. Everything works now.

    Thank you Margret!
    A loyal customer since 1999 and owner of 3 TiVos
     
  6. don911

    don911 New Member

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    May 7, 2014
    I have the same issue. When I do a page up or down in "My Shows" list on my Premiere, it takes about 4 seconds now to show the result. Before the last update it worked fine.
     
  7. tatergator1

    tatergator1 Well-Known Member

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    Columbus, Ohio
    Look upthread at Post #18. Email the info to TivoMargret and she'll get it fixed for you.
     
  8. Torino

    Torino Member

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    Oct 5, 2006
    VA
    I don't know if this has anything to do with the new update but when I delete a season pass it usually takes a pretty long time, today I deleted one and it was lighting fast.
     
  9. TiVoMargret

    TiVoMargret VP Product Dev & Chief Design Officer, TiVo

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    We have authorized a new update (20.4.4b) for all Premieres using "SD Menus" which will fix this problem. It will automatically download the next time your box connects to the TiVo Service, and install during the following 2am window.

    I am very sorry for the trouble this has caused!

    --Margret
     
  10. DevdogAZ

    DevdogAZ Give 'em Hell, Devils

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    I think it's great that TiVo was able to provide a quick solution to this problem.

    But I guess I'm more surprised that there are so many people still voluntarily using the SD menus. I just recently got a Premiere after being on S1 and S2 for 11 years. I think the HD menus are awesome and can't imagine why anyone would prefer the SD menus.

    I understand that when they were first introduced, the HD menus were SLOW. But that's no longer the case. For those of you still using SD on purpose, why?
     
  11. tatergator1

    tatergator1 Well-Known Member

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    Columbus, Ohio
    Familiarity and/or an aversion to change is my guess. People with vision problems also tend to use it for the larger fonts.
     
  12. jfharrison

    jfharrison Member

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    Dec 30, 2006
    Anybody notice a change in speed? My version is 20.4.4a-01-2-746, I don't know if it has changed or not.

    It takes about 4 seconds to fill the screen and it seems a bit faster than earlier in the week.
     
  13. jrtroo

    jrtroo Chill- its just TV

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    You don't seem to have the update yet. See the note above, you are looking for 20.4.4b
     
  14. jfharrison

    jfharrison Member

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    Dec 30, 2006
    Precisely. Not looking for, rather waiting for. Upstream comment left me thinking that it would come in last night. Since I did see a bit of improvement but noted it was not the version mentioned, I posted the comment.

    Later, I emailed Margret and she responded that my system will update to 20.4.4b.
     
  15. Torino

    Torino Member

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    Oct 5, 2006
    VA
    I like the HD menu but still use the SD because I still have a 4:3 tv and my eyes are getting old so it is easier for me to see. I am a dinosaur. I still like my old tv, but everyone is going to letter box so I guess I will be getting an HD soon.
     
  16. Illusion

    Illusion Member

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    Jun 1, 2008
    All Fixed.

    I have been busy since the initial post, and as such did not send my TSN number to TiVo.

    With no action other than starting this thread the problem is fixed. When I went to my TiVo today, there was the same update screen notice that began this problem. After clearing the message noting all the new features, the My Shows in SD menus is lightning quick again.

    Thank you TiVo, and many many thanks to this TiVo Community Forum. This group of TiVo fans is a huge resource and benefit for all TiVo users.

    I am back on my TiVo evangelism after realizing how many people are completely unaware of the option to use a TiVo instead of the garbage DVRs peddled by the content delivery companies.
     
  17. AZrob

    AZrob Member

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    Phoenix, AZ
    Kudos to Tivo for jumping on this so fast!

    To answer the question above:

    My wife and I, both in our sixties, really need the larger fonts in the Standard Definition screen. If they used the same size fonts in the HD Menu, we'd be happy to switch. But otherwise, it's just too much hassle trying to get to our favorite shows, both from a visual acuity standpoint as well as trying to navigate through the extra clutter on the HD Menu.

    Rob from AZ
     
  18. hillyard

    hillyard Member

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    Nov 1, 2011
    use SD menu because tivo is Way under powered, and because I opt out of their spying
     

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