Fall Update and Bravo in SF Bay Area

Discussion in 'TiVo Help Center' started by paddybuys, Oct 4, 2007.

  1. paddybuys

    paddybuys New Member

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    Oct 4, 2007
    The Fall Update TIVO pushed yesterday did something to the channel line-up and moved the comcast Bravo Channel 48 to Channel 181. Comcast has nothing on Channel 181 so you cannot get live TV on channel 48 and you cannot watch anything on 181 because Comcast has nothing programmed there. Just spent 40 minutes with Technical Support and the problem has been reported and will be fixed in five (5!) days. Has anyone else noticed this problem with Comcast / TIVO in the bay area and is there a way to get this fixed sooner than 5 days ?
     
  2. rgr

    rgr Member

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    Feb 21, 2003
    I don't think it had to do with the fall update. I got a message notifying me that comcast moved Bravo from 48 to 181 a couple of days ago, but the fall update only came yesterday. Still recorded Top Chef on 48, even though the description was empty.

    I had figured that comcast was planning a move and that the tivo service jumped the gun on its side.
     
  3. trmarch

    trmarch New Member

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    Dec 29, 2003
    I was desperate to make sure the Top Chef finale recorded properly last night, so I manually changed my cable box to channel 48 when recording started.

    I posted to a craigslist t.v. forum thread about this, too, and submitted a request to TiVo's lineup specialists.
     
  4. plastic_atomic

    plastic_atomic New Member

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    Oct 5, 2007
    I'm in San Francisco, and I can watch Bravo on 48, but TiVo has a message saying Bravo was deleted from the cable lineup. Comcast says this is not true. The only recent Comcast lineup change here is moving CSPAN-2. Who should I call?
     
  5. rgr

    rgr Member

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    Feb 21, 2003
    Looks lie paddybuys in the first post already made a call and the fix is in process. The call goes to TiVo and up the chain to Tribune (I think TiVo still uses them for their lineups) and the problem gets (hopefully) resolved.
     
  6. plastic_atomic

    plastic_atomic New Member

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    Oct 5, 2007
    I called TiVo and the person said they received one call about the same thing on Monday, 10/1 (the message about the channel deletion was sent on 10/2). They've had more than enough time to fix this already! I find it hard to believe that they haven't received hundreds of calls.
     

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