external storage stoped working on premere XL

Discussion in 'TiVo Help Center' started by igmato, Jun 24, 2011.

  1. igmato

    igmato New Member

    Jun 23, 2011


    Hello All,
    I have a 1 year old Premiere XL with a 10 month old WD 1 TB external
    hard drive. It froze during playback requiring a reboot, never coming back on. With a message that it cannot find the external drive. Any ideas on what to do other then pressing clear? Thanx.
  2. dwit

    dwit Active Member

    May 4, 2004
    Atlanta, GA
    Check the eSATA cable connecting the ext drive and the Tivo. Kind of give ech connection a little push into each unit.

    Try the reboot again.

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