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expander isn't being recognized

Discussion in 'TiVo Premiere DVRs' started by tomrwiththepremiere, Jul 16, 2017.

  1. tomrwiththepremiere

    tomrwiththepremiere New Member

    3
    0
    Jul 16, 2017
    i cannot get the dvr to detect the storage device....the tivo box will not work without it....i hate to lose all my recordings...help
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay

    7,525
    85
    Apr 6, 2000
    SF Bay Area
    It looks like something failed, likely to be either one of the drives. The recordings are lost if its either drive, and not recoverable.
     
  3. tomrwiththepremiere

    tomrwiththepremiere New Member

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    0
    Jul 16, 2017
    that is what i was afraid of.. thanks
     
  4. spark146

    spark146 New Member

    7
    1
    Dec 6, 2004
    What TiVo model do you have? If it's a Bolt, be aware that there is an issue with the eSata cable not seating (connecting) properly to the eSata port on the back of the box.
     
  5. tomrwiththepremiere

    tomrwiththepremiere New Member

    3
    0
    Jul 16, 2017
    i have a premiere 4
     
  6. shwru980r

    shwru980r Active Member

    2,013
    23
    Jun 22, 2008
    Hook the external drive up to a PC and run the manufacturers diagnostic utility.
     

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