Ethernet Port Problem

Discussion in 'TiVo Series3 HDTV DVRs' started by milhouse19, Jun 6, 2011.

  1. Jun 6, 2011 #1 of 15
    milhouse19

    milhouse19 New Member

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    I've had two Tivo HDs working fine for almost 4 years but I know have a problem with one of them.

    The ethernet port on one will only connect at 10MBs, i.e., when I plug it into to a 10/100 or 10/100/1000 switch, I only get an indicator light for a 10MBs connection. I've tried multiple cables/switches and through process of elimination narrowed it down to the Tivo ethernet port. Since I use streambaby alot, this results in frequent pauses whenever I watch HD (720p) content which is very annoying.

    I was going to just switch to a wireless-n connection, but then I saw that the tivo wireless n-adapter uses the Tivo ethernet port, not the USB port. So my two questions are: (1) any idea on how to get my Tivo ethernet port to connect at 100mbs and/or (2) are there any USB-ethernet devices that a Tivo will recognize?

    Anyone have any suggestions? Thanks.
     
  2. Jun 6, 2011 #2 of 15
    CuriousMark

    CuriousMark Forum Denizen

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    Did you rule out a bad cable by trying a known good one?
     
  3. Jun 6, 2011 #3 of 15
    milhouse19

    milhouse19 New Member

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    Yes. Multiple cables and two separate switches.
     
  4. Jun 6, 2011 #4 of 15
    GBL

    GBL covert opiniative

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    It could be a software glitch; have you tried a cold reboot with the TiVo?
     
  5. Jun 6, 2011 #5 of 15
    milhouse19

    milhouse19 New Member

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    Tried it, but no luck. Very annoying.
     
  6. Jun 6, 2011 #6 of 15
    worachj

    worachj Well-Known Member

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    Any changes to routers or switches, like QoS or port settings? Maybe try eliminating switch by connecting directly to your router.
     
  7. Jun 7, 2011 #7 of 15
    unitron

    unitron Well-Known Member

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    Have you got fixed IP addresses on everything, or DHCP?
     
  8. Jun 8, 2011 #8 of 15
    milhouse19

    milhouse19 New Member

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    DHCP but its clearly hardware. On two different switches it shows the connection at 10MBs, even when the Tivo still booting.

    So no one knows of a USB solution?
     
  9. Jun 8, 2011 #9 of 15
    jaredmwright

    jaredmwright Member

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    Not ideal, but you could use a USB TiVo Wireless G adapter, they actually hold their own very well against the Ethernet if you have good wireless signal in my experience. It has hardware processing that helps offload the TiVo and througput is fairly good. They are inexpensive and readily available on eBay and Craigslist. Good luck.
     
  10. unitron

    unitron Well-Known Member

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    Assigning fixed IP to everything that can have it shouldn't hurt anything, and might unflip a software switch in the TiVo somewhere that's causing the problem.
     
  11. orangeboy

    orangeboy yes, I AM orangeboy!

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    FWIW, I bought a Wii USB LAN adapter for use with my Series 2. Works fine with the S2, and imagine it would work with any other model.
     
  12. unitron

    unitron Well-Known Member

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    I just thought of something. Maybe.

    Did the unit in question used to do 100?

    Did it drop to 10 at some point soon after a reboot, power failure, bad thunderstorm, temporary offturning of its router, any disruption of routine at all?

    Perhaps it found itself in a perform a handshake with the router situation, and, for whatever reason, got 10 back as an answer instead of 100.

    Change your network settings to make it use the phone for the daily call, wait about a day, then go in and change the settings again to make it use the RJ-45 port.

    And go ahead and give it a fixed IP, you're making me nervous.
     
  13. milhouse19

    milhouse19 New Member

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    Nov 15, 2004
    I'll give all the above a try, and thanks for the USB suggestions.
     
  14. milhouse19

    milhouse19 New Member

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    Nov 15, 2004
    FYI: None of that worked (though didn't try the USB connection). I just configured streambaby to use lower quality and that works fine.
     
  15. V7Goose

    V7Goose OTA ONLY and Loving It!

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    Since you have one box that is still connecting at 100, you have an easy test available. If you have not already done so, take the unit in question and physically move it to wherever you have the other one that is still connecting at 100 and just remove the cable from the good one and connect it to the questionable one.

    If it works at 100 there, you will know you still have a problem somewhere in your network. If it still only works at 10 on the connection that works at 100 for the other unit, then you know for a fact the problem is inside your questionable TiVo, in which case I would then try a call to TiVo support on the slight chance they have seen this before. Good luck.
     

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