"ESPN2HD doesn't work with CableCard"

Discussion in 'TiVo Series3 HDTV DVRs' started by nathanziarek, Aug 17, 2007.

  1. JoeSchueller

    JoeSchueller New Member

    278
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    Jun 16, 2004

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    You should check your new "HD Standard Tier." They've apparently knocked out ESPN, TNT, and Discovery as part of this switch. I get all the silly "Premium HD Tier" channels (HDNet's, Univ, Mojo), but not the others.

    Why they couldn't have put that "Premium" tier all on SDV and just given us the HD pack (including ESPN2) on one-way, I'll never know.
     
  2. dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    This F'ing sucks! God I hate them... Have you confirmed on your box that TNT, Discovery, ESPN HD and ESPN2 HD do not work??? All have been moved to SDV?
     
  3. slimm

    slimm Member

    52
    0
    Sep 19, 2003
    Cincinnati, OH
    I just checked and they are all still listed as part of the Standard HD Tier along with ESPN2 HD. I can get them all except ESPN2 HD with my cable box.
     
  4. dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    Interesting that in the flyer they noted that ESPN2 HD would not work with a "one way Cable Card" but they FAILED to mention that the *entire* HD Standard Tier is gone!
     
  5. JoeSchueller

    JoeSchueller New Member

    278
    0
    Jun 16, 2004

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    I called this morning, they're having problems after the channel remapping. I may just be a lucky one with a screwed up account, but both my cards draw a black screen on TNT, ESPN, and Discovery HD. I'm hoping they just need to hit my cards.

    The bigger issue here is exactly how they did this. They introduced a new tiering, moving ESPN, ESPN2, TNT, and Disc into one tier while putting MoJo, HDNet's, and UniversalHD into a new "premium" HD tier.

    What's really fishy about this is, why not move that new premium teir to the SDV schema. Those are the least viewed HD channels and would benefit moving en-mass to SDV by freeing up more bandwidth. This would create a simple setup where if you really wanted MoJo or HDNet, you'd have to get a 2-way box. While that would suck, at least it would make sense.

    This way, I'm paying for ESPN2HD, but I can't get it without their box. To roll this out on the opening day of the college football season is just kind of slimy. It seems like they're taking a direct shot at cable card customers and placing them in a position where they are forced to have an 2-way STB to get what they want.

    Dirty dirty dirty...
     
  6. bferrell

    bferrell Now in HD!

    129
    2
    Jun 22, 2005
    Cincinnati, OH
    Yes, I should have mentioned, I'd checked before I posted and got PPV previews instead... I hadn't read the *NOTE: and had expected to get it, so that drove me back to read the disclaimer. I haven't tried to get an M-Card, but I understand that those are still 1-way, correct?

    B
     
  7. slimm

    slimm Member

    52
    0
    Sep 19, 2003
    Cincinnati, OH
    As of right now you can't even get it WITH their box. :)
     
  8. JoeSchueller

    JoeSchueller New Member

    278
    0
    Jun 16, 2004
    Stop trying to get M-cards, they are still UDCP, and thus, not the problem. You're only muddying the issue. The problem here is that they elected to do SDV, thus eliminating any UDCP device (your TiVo HD regardless of card) will never get ESPN2 on the day the CFB season started.

    I'd recommend complaints to the City Manager's office, the ICRC, the Better Business Bureau, your federal, state, and local representatives and anyone else you can think of. My plan is to use paper letters to all, copy them all and send in one big bundle to TWC. This is predatory and anti-consumer.
     
  9. dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    Joe, I am taking a different route... I have contacted a well-known TV reporter who is interested in the Time Warner / SDV story. He is already aware of the situation. I provided him with tons of information. I will keep you posted if anything develops.
     
  10. dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    The best part of all this is that they do this without even telling their customers! Not an even an email!

    Time Warner Cincinnati removes an *entire* tier of programming from their customers and doesn't even provide a warning. Now that's great customer service Time Warner! Keep it up! That's the way to inspire customer loyalty.
     
  11. mbarcus

    mbarcus New Member

    15
    0
    Sep 12, 2006


    I'm having the same problem.....both my cards draw a black screen on TNT, ESPN, and Discovery HD. Please post if you get anything worked out on this. The TW CSR I just spoke to was clueless about hitting my cards and I didn't feel like calling back yet. I also can't get ESPN2HD on my regular TW Pace box. She wanted to send a tech out on Sunday to fix it (of course with no time frame....just sometime on Sunday).
     
  12. slimm

    slimm Member

    52
    0
    Sep 19, 2003
    Cincinnati, OH
    Regarding ESPN2 HD on your Pace box, you might want to try unplugging it for 5 minutes.
     
  13. dolfer

    dolfer Miles Standish Proud

    722
    0
    Nov 3, 2000
    Milford,...
    [UPDATE] Personally confirmed that only ESPN2 HD is in the SDV zone at Time Warner Cincinnati. Not the entire HD Standard tier as was reported earlier... ESPN HD, TNT HD, and Discovery HD have all been restored. They just needed to "ping" the CableCards. I guess something got screwed up when they rejiggered the tiers.

    Although I am still pissed about not having ESPN2 HD, I guess I can live with it for now... Hopefully an SDV solution will be provided for CableCard users *before* more channels are affected.

    Great job from Time Warner service rep Carl in the Kettering Call Center. :up:
     

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