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Error code: middlemindError

Discussion in 'TiVo Bolt DVR/Streamer' started by wongac, Nov 30, 2020.

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  1. Nov 30, 2020 #1 of 3
    wongac

    wongac New Member

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    Nov 30, 2020

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    I am receiving the following error from my TIVO app (on iOS) when I click on My Shows or Manage: The app is having trouble connecting to TIVO service. Please check you network connection and try again. If the problem persists, you may need to call Customer Support. Error code: middlemindError.

    All network connections are fine and I have rebooted the BOLT multiple times and have deleted and reinstalled the TIVO multiple times with the same error message. Spent over an hour on the phone with TIVO support and no resolution.

    Has anyone encountered this issue and was able to resolve it?

    Thanks!
     
  2. Nov 30, 2020 #2 of 3
    NorthAlabama

    NorthAlabama tabasco rules

    11,790
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    Apr 19, 2012
    sweet home, al
    i vaguely remember the error, but only once, and a long time ago - was it a password error? you may want to try the "reset password" link, but please don't hold me responsible if i'm wrong. :)
     
  3. Nov 30, 2020 #3 of 3
    lhvetinari

    lhvetinari Watching telly, drinking wine - Lily Allen TCF Club

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    Jun 24, 2019
    Chicago
    Middlemind (or Mind) is the TiVo remote server. These errors usually mean either the Tivo cloud servers have conked out, or the app can’t get to them. Sign out, make sure the app is updated, sign back in. If it still doesn’t work wait awhile.
     
    NorthAlabama likes this.

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