Erroneous "No Connection" Error

Discussion in 'TiVo Help Center' started by matt@thehickmans, Apr 20, 2011.

  1. matt@thehickmans

    matt@thehickmans Hemo_jr

    537
    0
    Jan 8, 2008
    Both my Premieres started giving a giving bogus " No Connection - Your Tivo is not connected to the network" error in the HDUI menus at about 4:00pm CDT.

    The TiVos can see each other, can make their daily connections, pass the port configuration and DNS tests. So they are connected to the Internet.

    I figure the problem is somewhere upstream. Either the TiVo servers are down, suffering from a DoS attack or my ISP is blocking. I am Comcast Houston.

    Anyone else seeing this problem?
     
  2. pacanug

    pacanug New Member

    2
    0
    Dec 29, 2010
    Same exact symptoms here...Cablevision/Central NJ.
     
  3. rabinny

    rabinny New Member

    24
    0
    Feb 11, 2011
    Jersey Shore
    Same here. TiVo Premiere - Cablevision Monmouth. My network is up and running perfectly. I have an XBOX and a bluray player on the same hub and they are working with no problem. WTF TiVo?
     
  4. pacanug

    pacanug New Member

    2
    0
    Dec 29, 2010
    It'd be one thing if the ads/recommended shows just didn't display, but to gray out Netflix when the box says it is connected to the Internet is a HUGE flaw in the OS.
     
  5. tfbiah

    tfbiah New Member

    2
    0
    Sep 25, 2010
    Same here in Houston/Comcast, on hold with TiVo support, like forever!
     
  6. AutumnSerenity

    AutumnSerenity New Member

    1
    0
    Apr 20, 2011
    I'm having the same problem - been this way for about 45 min - (so around 4:15 est) :mad:
     
  7. tfbiah

    tfbiah New Member

    2
    0
    Sep 25, 2010
    Just got off the phone with TiVo support, should be fixed about now, they have been having their own network connection problems

    I am back online now... can waste the rest of my evening playing on my TiVo
     
  8. matt@thehickmans

    matt@thehickmans Hemo_jr

    537
    0
    Jan 8, 2008
    I switched to the SD menus. Just checked the HDUI and still shows "No Connection"
     

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