Empty Discovery Bar == very slow menus

Discussion in 'TiVo Premiere DVRs' started by dbenrosen, Sep 17, 2011.

  1. dbenrosen

    dbenrosen New Member

    462
    0
    Sep 20, 2003
    New Jersey
    For the past two days, my Discovery Bar has been blank. There are no items displayed, but it is not giving me any Network Connection errors (repeat, no error messages). This is causing the menus to respond very slowly. Navigating into a group of shows takes upwards of two minutes. It is painful.

    The TiVo is connected to my network because I can access it from my iPad. Is anyone else seeing this behavior?
     
  2. innocentfreak

    innocentfreak Well-Known Member

    9,201
    46
    Aug 25, 2001
    Florida
    not at all here. You might try rebooting.

    Just because your iPad can see your TiVo doesn't mean your TiVo isn't having an issue reaching the TiVo servers. You may want to also try forcing a daily call.
     
  3. jrtroo

    jrtroo Chill- its just TV

    5,093
    320
    Feb 4, 2008
    Chicagoland
    I have experienced this for the past few days, but have not had the chance to sit through a reboot. A quick flip to the sd menus got things peppy again. Down-Up-Pause-Pause. I'll probably get a chance to reboot tonight to hopefully sent things straight again.
     
  4. dbenrosen

    dbenrosen New Member

    462
    0
    Sep 20, 2003
    New Jersey
    I was just noting that the TiVo was connected internally to my network so it wasn't a problem with the connection to the router. I'll try the daily call.
     
  5. innocentfreak

    innocentfreak Well-Known Member

    9,201
    46
    Aug 25, 2001
    Florida
    I was just mentioning it since I know a couple people in the past assumed since the iPad app worked they weren't having internet issues.
     
  6. dbenrosen

    dbenrosen New Member

    462
    0
    Sep 20, 2003
    New Jersey
    Connection to the mother ship went thru without a hitch. But still no items in Discovery Bar and menus incredibly slow. Guess I'll try a reboot.
     
  7. dbenrosen

    dbenrosen New Member

    462
    0
    Sep 20, 2003
    New Jersey
    the reboot fixed it.
     
  8. JJK1954

    JJK1954 Beatle Freak!

    19
    0
    Sep 6, 2011
    Bayside, NY
    I find that the SD menu is much faster.
     
  9. crxssi

    crxssi Veteran TiVo User

    2,795
    2
    Apr 5, 2010
    That is the understatement of the year.
     
  10. prowler27708

    prowler27708 New Member

    4
    0
    Jul 7, 2009
    I've been having the same problem in about the same time frame - and repeated reboots have *not* fixed the issue. Went through all the same troubleshooting steps too. Something smells rotten in the state of TiVo...
     
  11. jrtroo

    jrtroo Chill- its just TV

    5,093
    320
    Feb 4, 2008
    Chicagoland
    rebooting worked for me.

    Have you tried the SD menus to see if you have a problem there?
     
  12. atmuscarella

    atmuscarella Well-Known Member

    6,939
    606
    Oct 11, 2005
    Rochester NY
    I send all of my TiVos through a software restart (versus pulling the plug) on a regular bases (every week or 2).

    Regardless of what anyone wants or wants to believe, TiVos are computers running on complex software and pretty much all continuously running computers have software and/or hardware glitches that cause either partial or full crashes sooner or later.

    Routine restarts helps prevent the inconvenience of such crashes.

    Thanks,
     
  13. dbenrosen

    dbenrosen New Member

    462
    0
    Sep 20, 2003
    New Jersey
    And others might restart as well if the process didn't take 20 minutes!
     
  14. crxssi

    crxssi Veteran TiVo User

    2,795
    2
    Apr 5, 2010
    That is a fairly accurate generalization of most MS-Windows computers (especially pre-7). However, my Linux machines (desktops and servers) almost never need rebooting and run complex software 24/7 for many, many months or even years without ever being rebooted. Some support hundreds of users. Typically the only time I have to reboot is due to a hardware failure, hardware upgrade, or OS upgrade (not update).

    Yes, the TiVos are, indeed, computers. Full computers at that. And it might be true that rebooting the Linux-based TiVo regularly is useful, but only due to hardware flaws or software & config flaws that have not been corrected.
     
  15. atmuscarella

    atmuscarella Well-Known Member

    6,939
    606
    Oct 11, 2005
    Rochester NY
    Everything is better than it used to be including Windows. I still use XP at work many people do not reboot all that often and eventually have issues, I reboot daily and do not issues hardly at all. I also run a Linux powered laptop (running peppermint). The laptop is old - 6+ yrs? and because I can power up and log in less than a minute I power it down when it isn't being used constantly. If I get into a power surfing session for several hours (video, many tabs, etc.) I can cause problems with it that will require a reboot to fix.

    Honestly my TiVos would likely be fine if I went longer between restarts but it only takes a few seconds to start the restart when I am done watching TV. I normally end up watching TV at fairly odd times so no issues with something being record.
     
  16. crxssi

    crxssi Veteran TiVo User

    2,795
    2
    Apr 5, 2010
    If I did that, it would simply get stuck in an endless reboot, due to the Slide remote dongle. Yet another issue they have not fixed.
     
  17. mattack

    mattack Well-Known Member

    24,846
    570
    Apr 9, 2001
    sunnyvale
    Wow.. my TiVo HD reboots a lot, and sometimes I have to reboot it, because it seems to be dying.. (if I leave the network plugged in, it seems to reboot a lot more.. especially when it tries to download podcasts for some reason).. and I have a dead S1..

    But my series 1 hasn't rebooted in a VERY VERY long time, at least months, as far as I can remember.. (I have to reset the 30 second skip on that, so I know when it's rebooted)

    ...and if my TivoHD weren't dying (seemingly hardware failure -- not hard drive since I did replace that with no apparent change), it had been up for months if not years before it started going bad.
     
  18. prowler27708

    prowler27708 New Member

    4
    0
    Jul 7, 2009
    Nope, no problem once I switch to SD.
     
  19. denise1768

    denise1768 New Member

    25
    0
    Apr 16, 2010
    We are having the same issue and we rarely ever have problems with our unit. Usually the HD menus are speedy.

    Since yesterday, if I select a recording, it takes about 2 minutes to load. Also, If it was part of a series, there were times when there weren't any shows inside that folder..

    Noticed that the ads on top were blank too. Rebooted a number of times and it fixed it temporarily. The last time, I thought maybe I wasn't connected to the net, so I went to force a call in to tivo, and that seemed to work. Let's see how long this lasts.

    Denise
     
  20. strejcek

    strejcek New Member

    119
    0
    Mar 15, 2006
    IMHO, the Premiere relies too much on an internet connection. If the Premiere senses a lost internet connection, anything shared on the local network, by way of TiVo Desktop, is not accessible either. I can't believe it would be that difficult for the Premieres to be able to download all the icons and program banner icons and store them on the internal HD for recall instead of the Premiere having to go out to the web for content that should be cached locally. I think if the Premiers didn't rely so heavily on a net connection, the HD menus could almost be just as fast as the SD menus. I personally hate the SD menus because of the lack of PIG, otherwise I would probably be using them myself.
     

Share This Page