I bought a Tivo edge in Oct 2019. It has been the usual trial that new hardware presents to an end user. After many software updates my edge (connected to spectrum cable with a cable card) seems to work reasonably well. I get some pixelated recording from time to time. So be it. What has been consistent problems for me are random resets and an inability to connect to my network at 1GB. Resets. I have seen over the past months that the unit resets randomly. For example I might be watching a recording or live show and the system resets going through the whole startup process. This occurs whether the Edge is recording or not. I called and reported this with the" we'll right this down" response and nothing else. I also cannot reliably connect the TiVo CAT5/6 connection to a 1GB switch or router. I use the network connection for all communication on the edge and tivo boxes. The system at worst case works for a minute and loses connection in the process bringing down what ever it is connected to. Best case it runs for an hour or so before failing. I was asked to connect the Tivo directly to my router to bypass the switch I was using by tech support so I did this. It was easy enough to do. However this failed and brought down my whole network. So I went back to connecting to a switch. Tech support also suggested I use a different switch. I asked them which switches were supported by the Tivo edge and they don't have a list. So I got a couple I thought were reasonable devices. A TrendNet inexpensive uncontrolled switch. A Linksys and a Cisco. All failed the same way. I believe there is something wrong with my specific Edge but tech support just "wrote" down the trouble and said they would look into it. No response since January. My present solution is to connect to a 100MB switch where all is well. Has anyone else seen these issues or do I really have a bad edge?