EDGE - Issues we're tracking

Discussion in 'TiVo Edge' started by TiVo_Ted, Oct 8, 2019.

  1. Oct 10, 2019 #81 of 267
    jsessler

    jsessler New Member

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    You do understand that this is an issue that is being tracked with the EDGE? The EDGE should have supported the new profile out the gate as Dolby doesn't support the old profile for new applications. Perhaps the EDGE was started before that change, but it's still a significant issue to be monitored.

    I have three Sony 4k TV's, so this issue is problematic for me, especially on the two newest master series units. I don't know that it would stop me from upgrading for the reasons I mentioned before (Apple TV 4k and built-in apps still looks stronger), but I'll certainly delay my upgrade until the EDGE supports Dolby's latest DV profile.

    If you'd like to know more about Dolby Vision, profiles, and the such. Here is the latest profiles and levels document that's about a month old. https://www.dolby.com/us/en/technologies/dolby-vision/dolby-vision-profiles-levels_v1.3.2.pdf
     
  2. Oct 10, 2019 #82 of 267
    rsfischman

    rsfischman New Member

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    Seem to be having an issue with streaming to the iOS app. I’ve reset the app and streaming keeps timing out even after claiming successfully set up
     
  3. Oct 10, 2019 #83 of 267
    buildersboy66

    buildersboy66 Active Member

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    Yep Sony. Overpriced and always something wrong. They even took internet radio away on their AVR's. Personally I see this issue as who cares. Not TiVo's issue and I hope TiVo takes that stance!
     
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  4. Oct 11, 2019 #84 of 267
    Pandimensional

    Pandimensional New Member

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    I am having a Tuning adapter issue. I have a Cisco TA that worked fine with two other Bolts but will not communicate with the EDGE. It does not matter which USB port its plugged into.
     
  5. Oct 11, 2019 #85 of 267
    Sparky1234

    Sparky1234 Well-Known Member

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    Edge is intriguing but not sure I'm ready for TE4.
     
  6. Oct 11, 2019 #86 of 267
    rsfischman

    rsfischman New Member

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    This definitely seems to be an issue related to my TiVo Edge. I can stream fine from the Bolt Vox, but it fails miserably, telling me it either can't setup streaming or it can't playback from the Edge. Problem across multiple iOS devices. Playback via online.tivo.com works fine though on both devices.
     
  7. Oct 11, 2019 #87 of 267
    seaninde

    seaninde Member

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    Why such a hate against Sony? They are using the profile Dolby labs has adopted. This thread is about issues, not manufacturers. Stay on track.
    Tivo has a fix and I am sure they will make it right so their product will be one of the most versatile in the industry to work with all TV's.
    Thanks Tivo Ted for the info and keep us up to date on timeline for a fix.
    I am doing a video review and will be posting on You Tube.
     
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  8. Oct 11, 2019 #88 of 267
    compnurd

    compnurd Well-Known Member

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    The hate is because if Sony didnt use that profile.... There would be alot less TV issues in this world. Next time they shouldnt be so cheap with there hardware We get your a Sony fanboy but they caused the mess
     
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  9. Oct 11, 2019 #89 of 267
    seaninde

    seaninde Member

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    Comon dude, that's the world we live in. This happens in every industry. But as a company Tivo can make their product adaptable to all situations and they will stand above the rest. They admitted the issue and did not have to so I applaud them and I am confident they will get a fix.

    It happens with all tech. VHS/Beta HD/BluRay, etc. Until companies like Dolby Labs stop changing their minds and just stick to a standard this will never change.

    This is about Tivo's product not Sony's and it has no affect on you, but those of us with Sony TV's it does. So its an issue and yes we would like a fix if Tivo can do it.
     
  10. Oct 11, 2019 #90 of 267
    compnurd

    compnurd Well-Known Member

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    Sony TV's STILL have this problem... No other company has since late 2016.... so again.. who should really be fixing the problem... and again.. It isnt issue.. It is Sony being cheap and using a different profile This whole problem was enough reason for me to buy LG in 2017 instead of Sony.. Should we also blame Tivo for not supporting HDR10+ from Samsung? 4-500 Dollar Dolby Vision Blu Ray players dont work correctly with Sony TV's because of SONY'S choice
     
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  11. Oct 11, 2019 #91 of 267
    buildersboy66

    buildersboy66 Active Member

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    Programs are transferring at this moment. Doing 5 episodes at a time. Very slow going vs Bolt to Bolt. My Bolt is a client right now to the EDGE. ODT at 51 during transfer vs 47 no activity, NICE.
     
    Last edited: Oct 11, 2019
  12. Oct 11, 2019 #92 of 267
    CIR-Engineering

    CIR-Engineering Video Calibration & Electronics Repair Engineer

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    And this is not a first. Sony has made their input signal requirements slightly different than industry standards all the way back to analog component video. This way competitor’s equipment won’t look as good on a Sony TV or won’t work at all. The idea is if you buy a Sony TV you must buy all Sony sources to get a proper image. It’s total BS.

    craigr
     
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  13. Oct 11, 2019 #93 of 267
    dianebrat

    dianebrat wait.. I did what? TCF Club

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    If it's not about Sony then why is Sony the only manufacturer that went this way? if it were, say, 50% of TV manufacturers I'd say there's merit, but it's not, it's Sony, and then more Sony, other manufacturers were not as short sighted.
     
  14. Oct 11, 2019 #94 of 267
    jsessler

    jsessler New Member

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    Again, please do your research. All manufactures must use the new profile as it's not a Sony-only situation. Sony just happened to be the first one to implement it. Read the Dolby spec document I posted.

    And more perspective, there are 40 million XBOX One's out there that use DV profile 5 (low latency/player-led), so guess which profile all TV's are going to support? If you look at the support matrix, it's as expected. Pretty much no 2016 TV's support it, there is a smattering of 2017s from LG, Vizio, TCL, etc, then from 2018 on if it's a DV 4k display, it's supported across the board.

    This is a little out of date, but clearly everyone who offers DV is supporting the new low-latency profile with their latest TVs. It's unfortunate that those vendors with 2016 TV's didn't engineer their systems with the capability of being updated to newer versions of Dolby Vision.
    https://www.dolby.com/us/en/categories/tv/dolby-vision-xbox-compatible.pdf
     
  15. Oct 11, 2019 #95 of 267
    compnurd

    compnurd Well-Known Member

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    The internet disagrees with you.....

    Below

    this is Dolby's fault for allowing Sony to do this. Dolby set the standards and the requirements for DV certification, which required display devices to process all DV data. Apparently, Sony went to them and told them they couldn't meet this requirement and they needed the cert to be relaxed because they've already sold $Billions of DV-capable TVs -- a deal Dolby couldn't refuse. So, Dolby folded and said OK, let's do this. IOW, Dolby changed the rules in the middle of the game because their star player cried.

    and here

    Sony responds to Dolby Vision controversy - FlatpanelsHD

    Bear in mind also... The Xbox didnt support this either out of the gate
     
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  16. Oct 11, 2019 #96 of 267
    sangs

    sangs Active Member

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    Hey @TiVo_Ted, mind starting another thread so the SONY combatants that have overtaken this one can continue here, and those of us only interested in the reason you started this thread in the first place can get back on topic somewhere else?
     
  17. Oct 11, 2019 #97 of 267
    buildersboy66

    buildersboy66 Active Member

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    Transfer complete. TY Ted
     
  18. Oct 11, 2019 #98 of 267
    dianebrat

    dianebrat wait.. I did what? TCF Club

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    That's not the way TCF works, you can feel free to ignore the posters you don't want to listen to, TCF is the preeminent poster child for thread drift and our moderators are not as heavy handed as AVS moderators.
     
  19. Oct 11, 2019 #99 of 267
    TiVo_Ted

    TiVo_Ted Well-Known Member

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    I'm not going to hate on Sony or Dolby, but I can tell you that TiVo is going to support DV low latency with Edge in the future. I just don't have committed timing yet.
     
  20. buildersboy66

    buildersboy66 Active Member

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    By firmware update or modified EDGE?
     

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