EDGE - Issues we're tracking

Discussion in 'TiVo Edge' started by TiVo_Ted, Oct 8, 2019.

  1. Apr 5, 2020 #281 of 302
    compnurd

    compnurd Well-Known Member

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    Oct 6, 2011
    Whoops Supposed to be "hits" lol
     
    BillyClyde likes this.
  2. Apr 8, 2020 #282 of 302
    philco782

    philco782 Active Member

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    Sep 27, 2014
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    But then why would they go through the entire process of preparing a product packaging for selling to the end user? The Edge box even says “Powered by Arris”. That wouldn’t exist if they didn’t care about regular end users.


    Sent from my iPhone using Tapatalk
     
  3. Apr 8, 2020 #283 of 302
    compnurd

    compnurd Well-Known Member

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    Arris makes the Mini Vox and the Bolt also

    TiVo has about 10 times the cable customers as retail customers Retail is not there driver anymore
     
  4. Apr 8, 2020 #284 of 302
    JxxAxxY

    JxxAxxY Member

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    The real money is innovation with software and always has been. Which is part of cable and retail. This is why they don't make the hardware.
     
  5. Apr 8, 2020 #285 of 302
    dgoto

    dgoto Member

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    Apr 29, 2010
    So far no problems after 10 days
     
    KENL likes this.
  6. Apr 8, 2020 #286 of 302
    bleeman

    bleeman Member

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    Sep 5, 2004
    Arizona
    I wouldn't hold my breath on using TiVo online for your transfers. They have been hit and miss for me since I got my Edge last November. I've finally given up using it for transfers at all. 90% of the time it will appear as though the transfer has worked but during playback at some point the picture will freeze and the sound will be gone. You can fast forward through the remaining recording but it never comes back. Originally this always seemed to consistently occur around the 10 minute mark, but it now happens just about any time. I was watching one transferred 2hr movie and it hung at the 1:40 mark. That's when I gave up on transferring.
     
    KENL likes this.
  7. Apr 9, 2020 #287 of 302
    BillyClyde

    BillyClyde Active Member

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    No Vudu app, which was and is still advertised. No Dolby Vision (which is advertised) on Sony TVs (LLDV DV Profile 5), the post just below yours about TTG, plus just read this whole thread through.

    Maybe you won’t ever use those broken or missing features, so then you’ll be problem free, idk.
     
  8. Jazzedman

    Jazzedman New Member

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    Apr 23, 2020
    Hey everybody, on our second TiVo edge for antenna and having the same issue we did with the first. I hook everything up, tv on, correct HDMI port (our tv has 3), the edge powers up, I get the “setting up” page, then it goes black and our tv pops up the “no signal (is it on)” message! I’ve tried unplugging the box for 5 seconds, but to no avail. Anybody have any ideas? Or should I just send it back and don’t worry about recording any live tv?
     
  9. kpeters59

    kpeters59 Well-Known Member

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    Jun 19, 2007
    Houston, Texas
    What a bummer!

    Maybe it's switching to a Resolution that your TV doesn't like?
    (Edit: "It's switching to"? Really? That's supposed to be clear? Sheesh...sorry...
    How about: The TiVo is maybe switching to a resolution that, for some reason, is causing problems with your TV.
    )

    Do you have a different TV you could try to see if you can complete Setup and then set the TiVo's Output Resolution to something that works on your TV?

    -KP
     
    Last edited: May 2, 2020
    compnurd likes this.
  10. Jazzedman

    Jazzedman New Member

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    Apr 23, 2020
    Dude!!! You nailed it!! Brought it upstairs to our bedroom tv (Samsung) and it hooked right up. Now not sure what you are referring to as far as resolution. Picture size setting maybe?!
     
    kpeters59 likes this.
  11. Jazzedman

    Jazzedman New Member

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    Apr 23, 2020
    @kpeters59, realized you were talking about the resolution settings on the TiVo!
    Now the video resolution setting is on auto, I would think that would be the optimum setting?!
     
    kpeters59 likes this.
  12. kpeters59

    kpeters59 Well-Known Member

    2,863
    582
    Jun 19, 2007
    Houston, Texas
    I'd probably set the TiVo's output resolution, while connected 'upstairs', to 1080i and 720P and then move it back downstairs.

    Then, in Settings, you can run through the Resolution Wizard to determine which resolutions work on your downstairs TV.

    Happy to help...

    -KP
     
    Last edited: Apr 30, 2020
  13. Jazzedman

    Jazzedman New Member

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    Apr 23, 2020
    Right on @kpeters59 will do and thanks again, my wife can’t thank you enough :)
     
    kpeters59 likes this.
  14. dgoto

    dgoto Member

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    Apr 29, 2010
    Ok first problems, I may be having cable card issues. I noticed occasionally I have ghosting issues on certain channels at various time of day. I never had these issues using same cable card on older premiere model? Anyone else have cable card or ghosting issues problems?
     
  15. Jun 9, 2020 #295 of 302
    BillyClyde

    BillyClyde Active Member

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    They fixed the issue of the Stream 4K not being able to display Dolby Vision on Sony displays which use the Dolby Vision LLDV profile made for them. Can anyone confirm they also fixed it on the Edge?
     
  16. Jun 9, 2020 #296 of 302
    Jeff_DML

    Jeff_DML Member

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    It is not fixed on Edge. Stream 4K it a totally different HW and SW platform.
     
    compnurd likes this.
  17. Jun 9, 2020 #297 of 302
    BillyClyde

    BillyClyde Active Member

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    Yes I know that. It’s quite obvious.

    It was reported for both platforms that their chip inside supported it and LLDV just needed to be implemented. The Edge has been out much longer than the TS4K, so I thought I’d ask in case their developers worked on them both and released a fix concurrently.
     
  18. gocanesgo

    gocanesgo New Member

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    Monday
    I’ve had an issue repeatedly where launching the Amazon Prime app just leaves me back at the Apps menu. To fix it, I need to reboot the Edge.

    It works for awhile, then reoccurs.
     
  19. xbr23

    xbr23 Member

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    Mar 29, 2010
    Orlando, FL
    During playback, going from normal speed to quick mode, there is a 5 second delay in the sound. Going from quick mode back to normal there is only a nano second delay. Did not have this issue on Bolt+ or Roamio Pro with same audio/video setup. LG OLED C8 and LG sound bar ran through quality HDMI cables.

    Also issues while in the guide, cannot change channels while navigating in the guide. You can select a new show while navigating the guide but when you select the channel, I either get a blank screen with a timeline bar at the bottom or I get cannot play now. Error V117. I’m on Spectrum with Cisco TA, in central Florida.
     
    Last edited: Jun 29, 2020 at 7:40 PM
    marcv likes this.
  20. mbaumwell

    mbaumwell New Member

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    Jun 14, 2005
    I
    M seeing V60, V52 errors and a TA that has shown up sometimes but mostly says no TA is present.
     

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