EDGE - Issues we're tracking

Discussion in 'TiVo Edge' started by TiVo_Ted, Oct 8, 2019.

  1. Feb 1, 2020 #261 of 270
    compnurd

    compnurd Well-Known Member

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    Oct 6, 2011
    The Disney App is not coming and never was
     
  2. ovittocs

    ovittocs New Member

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    Oct 7, 2019
    Middle of Feb. and still have the non-responsive issue requiring to play a recorded show, then pause, skip and the rest all work again.
     
  3. janitor53

    janitor53 Member

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    Jun 9, 2016
    I'm dying for an update on this. Fix the issues so I can feel comfortable buying one...this is getting real, real obnoxious.
     
    mrsean and KENL like this.
  4. dgoto

    dgoto Member

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    Apr 29, 2010
    Sorry if this has been addressed in an earlier post From what I have heard there is still no way to transfer video recordings from Tivo Edge to PC via Tivo Desktop or pyTivo software. So my question is can the Edge Tivo communicate with an older Premiere model? If so if I was thinking of buying an Edge Tivo and retain my Premiere Tivo if I would be able to transfer files from Edge to Premiere unit and then premiere to PC? Just thinking of possible workarounds?
     
  5. philco782

    philco782 Active Member

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    Sep 27, 2014
    Florida
    I am now on my second Edge box. The first one, which I purchased on Amazon, suddenly stopped pairing the Lux remote in RF mode. Really strange. TiVo sent me a replacement box, and it is RF pairing with the Lux remote fine. Still can't get the Slide Pro paired though.

    Interesting things of note, between the Amazon Edge and the Tivo replacement Edge:

    The box has a sticker printed with, amongst other things, the TSN, serial number, etc... There is a label "ARRIS F/G: 613868-002-00" on the Amazon Tivo, it reads "ARRIS F/G: 613868-001-00" on the box Tivo supplied me.

    The UPC of the Amazon Tivo box is "8 51342 00035 3" and the UPC of the replacement box Tivo sent me is "8 51342 00059 9"

    Also, the fan is significantly quieter. It wasn't obnoxiously loud on the Amazon unit, but could be heard if the room was completely silent. The replacement box, very quiet, you need to be right next to it to hear the fan.
     
  6. janitor53

    janitor53 Member

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    Jun 9, 2016
    I straight up asked Tivo if they were still supporting/updating the Edge product and they wouldn't respond to me. Simply went quiet.
     
    billso and KENL like this.
  7. philco782

    philco782 Active Member

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    Sep 27, 2014
    Florida
    Well they seem to have a large base of cable companies using customized MSO boxes, and the software likely has a lot that can cross over to their Edge product. I'd think that issues such as trickplay bugs that get fixed on a MSO box would also fix it on the Edge, Bolt, Roamio, etc..

    Trying to talk to an agent there, whether it is tech support or billing, that is so much overseas agents with scripts, that is pretty disappointing.
     
  8. dgoto

    dgoto Member

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    Apr 29, 2010
    Tivo to Go strategy, I plan on buying a Tivo edge as my main unit but also retaining my Tivo Premiere and using the Tivo online function to transfer files from the Edge to Premiere and using the premiere tivo desktop or similar software to retain the option to moving Tivo files to my desktop. For those using the Edge does this make sense?
     
  9. KENL

    KENL New Member

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    Dec 16, 2008
    Seems like a lot of extra effort to use a $400 product that should have have the functionality that older boxes had built in.
     
  10. sanjay973

    sanjay973 New Member

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    Nov 30, 2013
    I have been having this issue with Netflix, let’s say I finish watching Netflix and I go to live tv, when I go back to Netflix it gives an error. I have to reload and exit Netflix numerous times for it to work..since my boxes got the latest software it’s being doing this issue. Help! If anyone knows how to fix it.
     

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