eBay seller says $6.99 monthly service is transferable, TiVo says "No"

Discussion in 'TiVo Roamio DVRs' started by michael1248, Nov 3, 2018.

  1. Nov 3, 2018 #1 of 12

    michael1248 Member

    Feb 14, 2002
    I just won an eBay auction for a Roamio without lifetime service. However, the seller stated that he had checked with TiVo and was told that his $6.99 monthly subscription WAS transferable. He provided a transcript of the online chat he had with the TiVo rep in the eBay listing:

    TiVo Roamio upgraded to 1TB No lifetime but $6.99 monthly subscription available | eBay

    After winning the auction for $79, I called TiVo and they said the $6.99 monthly subscription WAS NOT transferable.

    Maybe the fact that no one else bid on this item should have been my first clue?
  2. Nov 3, 2018 #2 of 12

    HerronScott Well-Known Member

    Jan 1, 2002
    Staunton, VA
    I've never heard of a $6.99 monthly subscription rate being transferrable to another user.

    PCurry57 likes this.
  3. Nov 3, 2018 #3 of 12

    Mikeguy Well-Known Member

    Jul 28, 2005
    Personally, I would press the transcript on TiVo in a customer service call/chat and see if it will honor what it had represented. If not and you don't want the box otherwise, I would speak with the eBay seller and have him cancel the sale--if he won't, dispute it (keep the time deadline for this in mind).
  4. Nov 3, 2018 #4 of 12

    just4tivo Active Member

    Dec 9, 2015
    If you can't get TiVo to allow the $6.99 monthly fee transfer, and they do set the rules for that, eBay has a MONEY BACK GUARANTEE.

    eBay Money Back Guarantee | Questions | eBay

    You might not have a $79 Roamio with $6.99 monthly fee but you won't not have your $79
    PCurry57 likes this.
  5. Nov 3, 2018 #5 of 12

    skypros Ex satellite dealer

    May 18, 2015
    Bend, Oregon
    I was watching that auction/BIN and was really thinking of buying it, But I was working and let it get away..... I guess lucky for me.
  6. Nov 4, 2018 #6 of 12

    michael1248 Member

    Feb 14, 2002
    As it turned out, the seller appears to be a stand up guy. Here's what he wrote back to me:

    I too just got off the phone with Tivo.com and after a long hold and utter confusion
    on their part it appears that they have completely contradicted their position on what
    Renee had told me just last week...My apologies, but I gave you all the information Tivo
    had given me. I would never have posted it if I knew Tivo would back out on their end of
    the agreement. (that was why I wanted it in writing)

    This Roamio has served me well and I didn't want just to cancel my subscription and
    put it up on the shelf...The only "bone" Tivo threw me was to offer
    "All-in service" on this Roamio for $199.99. Tivo Case #08353727.

    Thank you for bringing this to my attention and again my apologies...If you are
    still interested in The "All-in" for an additional $199.99 let me know before I
    cancel service on this Roamio on Monday.

    I'm going to pass on this one. $300 for a used Roamio is more than I was planning on spending.

    I did call TiVo this morning and apparently the $6.99 monthly subscription specials are currently only available on Bolts..

    aaronwt and Mikeguy like this.
  7. Nov 4, 2018 #7 of 12

    skypros Ex satellite dealer

    May 18, 2015
    Bend, Oregon

    $300 is allot more than about $100
    But if you can get lifetime and the unit for about $300 that is a good deal.

    Think of it this way..... Pay about $100 for the bolt..... and then $7 a month.... and lets say you have it for at least 1 year that would = $194
    You will most likely really like the Tivo..... and want to continue.... But either way, if you decide to sell it.... more than likely it is worth more than $300 right now, or in a year, or in a few years.

    I purchased my Roameo Plus with PLS for about $500 a 2-1/2 years ago...... The cable/sat co's charge about $20 / month for their POS DVR's. I am home free now.... I basically have been using this DVR now for a FREE and if I decide to sell it, That should not be a problem either and may even come close $$ to what I have in it.
    compuguy, rdrrepair and Mikeguy like this.
  8. Nov 4, 2018 #8 of 12

    kpeters59 Well-Known Member

    Jun 19, 2007
    Houston, Texas
    I just bought and put in to service a used Roamio All-In that I paid $250 for.

    I considered it a pretty decent deal as I was about to buy an OTA and install a Cable Card adapter. That would have totalled out to (retail) of about $440, but would have been new equipment.

    So, $300 isn't totally out of line.

  9. Nov 4, 2018 #9 of 12

    skypros Ex satellite dealer

    May 18, 2015
    Bend, Oregon
    WoW.... I read my last post, and have to apologize about all the grammar mistakes!!
    I just drove a U-Haul 1,000 miles in 15 hours and am kinda out of it.
  10. krkaufman

    krkaufman TDL shepherd

    Nov 25, 2003
    That’s not a “special” and it’s not on “BOLTs.”

    $7 is the standard monthly service plan fee for the new BOLT OTA *only* (or $70 annual, $250 All-In).

    There’s a slim possibility that TiVo May offer similar pricing on close-out Roamio OTAs as Black Friday approaches, but they’ll be OTA units.
  11. shwru980r

    shwru980r Well-Known Member

    Jun 22, 2008
    If you get a new credit card with 0% interest for 12 months you could pay off the $ 199-lifetime service in a year for $17 per month.
  12. dlfl

    dlfl Cranky old novice

    Jul 6, 2006
    Dayton OH
    Try looking at it this way: You invest $200 and effectively get $7/month interest on it, for the life of the Tivo. Where else can you get a deal like that? (That's 42% annual interest!)
    compuguy and PCurry57 like this.

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