Easier to use pyTivo - pyTivo Desktop

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Dan203, Jan 23, 2017.

  1. Jan 8, 2019 #1861 of 2492
    Mikeguy

    Mikeguy Well-Known Member

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    Cool! Sometimes, virus protection software can just get in the way.
     
  2. Jan 8, 2019 #1862 of 2492
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Yeah antivirus can cause all sorts of issues with pyTivo Desktop because of the way it works. Both the main pyTivo exes and the Desktop exe use wrapper technology that has to extract files to temporary folders before they will run. If your antivirus blocks this, or deletes any of the extracted files, it can cause all sorts of erratic behavior. In most AV software there is a way to add exceptions for specific software or folders. This will force it to ignore anything that the program does, including leaving it's extracted temp files alone.

    Although even then you should restart pyTivo every few days if you can. Windows itself will try to "clean up" any temp files not being used and can sometimes delete important files pyTivo needs, but is not actively using, which will cause errors when the functions that use those files try to run. I've looked into a fix for this, but the wrapper technology I use doesn't really have one. No one envisioned it being used to run an app that just sits in the tray and runs for weeks/months at a time apparently.
     
  3. Jan 8, 2019 #1863 of 2492
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Hi Dan. I've been having a network problem for about a week. I can transfer programs from Roamio 1 to Roamio 2 via My Shows or Online. I can't transfer the other way. I'm still working on it, and it's been working through wireless bridges for about two years without a problem. But the best part is I can use your pyTiVo to get the program from either TiVo then get it from my PC to the other Roamio with 100% success. I'm using Win 10 on a Dell laptop. I'm not fixed, but you have lowered my BP. Thanks. :)
     
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  4. Jan 8, 2019 #1864 of 2492
    HarleyRandom

    HarleyRandom Well-Known Member

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    And as soon as I had to turn off my computer, we're back to where we were yesterday.
     
  5. Jan 8, 2019 #1865 of 2492
    HarleyRandom

    HarleyRandom Well-Known Member

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    Two files were quarantined and I clicked restore, but that didn't do any good.
     
  6. Jan 8, 2019 #1866 of 2492
    HarleyRandom

    HarleyRandom Well-Known Member

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    So the person from McAfee said the file will continue to get removed because of its "virus-like tendencies" and he is sending instructions on how to send the file to AVERT.
     
  7. Jan 8, 2019 #1867 of 2492
    Mikeguy

    Mikeguy Well-Known Member

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    I switched from Norton Antivirus to Windows Defender (free; built into Windows) years ago and have been very happy.
     
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  8. Jan 8, 2019 #1868 of 2492
    HarleyRandom

    HarleyRandom Well-Known Member

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    I just don't feel confident giving up McAfee. And they do have tech support.

    At this point I'm getting no messages or any indication any download is taking place.

    This is my last communication with this site until Friday. I did not get the email I was promised so I'm not sure what to do about letting the people know what to do about this problem.
     
  9. Jan 9, 2019 #1869 of 2492
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    There should be a way to add an exception in McAfee. If you tell it to ignore the pyTivo install folder it should ignore the actions of all the files in that folder, including the extracted temp files it uses.
     
    CloudAtlas and Mikeguy like this.
  10. rie28

    rie28 New Member

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    Will this work with Software Version: 20.7.4.RC29-USC-11-849 on a Windows 7 PC?
     
  11. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    Yes. It just does not work any more if the Tivo runs version 21.7+ or 21.8+ (aka Hydra, TE4). This is basically a downgrade as it removes the feature called TivoToGo (transfers from Tivo) and TivoComeBack (Computer-to-Tivo).

    v21.7+ adds voice control and reverting to the older 20.7.4+ will remove this, but adds stability along with transfers.
     
    Last edited: Jan 10, 2019
  12. Mover480

    Mover480 Member

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    In McAfee LiveSafe, under Real-Time Scanning, Excluded files can be added. I added pyTivoTray.exe here to get it to work.
     
  13. HarleyRandom

    HarleyRandom Well-Known Member

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    Further communication about my situation is here.

    How do I move my Yule Log?
     
  14. Mikeguy

    Mikeguy Well-Known Member

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    Instead of further communications about what's already happened, probably better to follow the advice above and whitelist pyTivo Desktop in McAfee so that you finally can use the former program.
     
  15. HarleyRandom

    HarleyRandom Well-Known Member

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    I don't know how to whitelist anything. I went to McAfee and tried to look for instructions.
     
  16. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Seems like it would be safer to just exclude the whole pyTivo Desktop install folder. That would ensure all the exes would run unhindered.
     
  17. HarleyRandom

    HarleyRandom Well-Known Member

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    Okay, I see it now. It's there already. Except with different capitalization. That must have been done by the tech support person.
     
  18. HarleyRandom

    HarleyRandom Well-Known Member

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    Success!

    The pyTivo software accessed the file. Windows Media Player made it play.
     
    Mikeguy likes this.
  19. HarleyRandom

    HarleyRandom Well-Known Member

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    Now I have a new problem. I clicked on "download recordings" and there's no indication that it's doing anything. I had to download the Yule Log again because in the process of trying to convert the file to a more usable form, I have somehow ended up with multiple files with 0 bytes and nothing that works.
     
  20. HarleyRandom

    HarleyRandom Well-Known Member

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    Further information: When I downloaded the file that worked but seems to have disappeared, I did not know about the TiVo Libre option that would give me a file that I could use rather than a .TiVo file that would have problems. I have that set now but don't know how to change it.
     

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