Starting sometime in November the "Charge to my account" option was missing from my online PPV ordering page. I could either pay by credit card or by check. Finally 2 weeks ago I found out that if you do not have ALL of your receivers plugged in to a phone line they will not let you order online and charge to your account. This policy apparently started in November. Here is the relevant part of the email I got from Customer service: ------------------- Dear Mr. Killeen, Thanks for writing. I'm sorry to hear that you haven't been able to order pay per view online. During a recent web site update, we made a change requiring that customers without a permanent land-based phone connection to the receivers to pay for pay per view movies and events ordered online. If at some point you connect a phone line to your receivers, please contact us either email or by phone at 1-800-531-5000 and we will be happy to update your information. Please continue to visit DIRECTV.com for the latest news and information. Sincerely, Aaron H DIRECTV Customer Service ----------------- Why they did that is a mystery to me. In the 3 years that I've been a DTV customer I have NEVER used my remote to buy a movie. I always used the web site. You'd think that they would suspend the ability to order by remote if they were that worried about it. Rather than put up with this, I opened an account with Netflix. There are some drawbacks, sure. But I'll save money in the long run. I USED to buy at least 2, and usually 3 PPV every month. That won't happen now. My money will go elsewhere.