Advertisements Long story short, my original TiVo died and I bought a used one from EBay. When I called DTV to move the original access card to the newer TiVo, I was advised that they had to send me a new card. Said it was impossible to "marry" my old card to my newer TiVo. It wasn't until I insisted on talking to two supervisors up and raising hell, did I finally get her to let me use my existing access card. And as usual, it took 2 hours to get this all hammered out. Grrrrrrrrr. And I've read on this forum that you can talk them out of charging you the $20 fee to do this, but as hard as I argued, they wouldn't give in on that angle. So I paid the $20 activation fee for the access card and counted my blessings that they didn't make me wait 10 days for a new card to arrive in the mail. They must change the rules on a daily basis because you never get the same answer no matter how many CSR's you get each time you call.